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February 2024 by Phil A.
I came in this Ross store to find some Christmas gifts! This was, without a doubt, the cleanest, most organized Ross store I have ever been in!! It was also very well stocked, even during the holidays. With all that organization, the gifts were easy to find. Even the checkout line was quick. I also found some really good deals in here, that's always a good thing!! This store is located in the Main Street Plaza in downtown Walnut Creek!
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February 2024 by Megan C.
Excellent selection with great prices. Much better than the Ross stores in the Emeryville Berkeley & El Cerrito áreas. It's worth driving there for a plentiful selection!
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February 2024 by Lil Yeezie
Good cheap clothes
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February 2024 by Michelle Devereux
One of my favorite places to shop at. I absolutely love shopping/dining in Walnut Creek.
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January 2024 by Woody H
Cool place to get some random stuff for a very low price. However, I showed up on a Sunday morning at 9:00 a.m. because that's they're posted store hours because I needed to pick up my Amazon package. The store was not open but you could see staff walking around back and forth and they just ignored me and everyone else that was waiting at the door. Waited 15 minutes and they still haven't opened the store so I left. I could understand if they're running a little behind and they need to open the store a little later, but not letting anyone know what's going on. Was kind of irritating and very unprofessional.
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December 2023 by Abha S.
Friendly staff, everyday items at an affordable price, and senior discount on certain days of the week (be sure to ask)
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November 2023 by אסתי מור
We did not find what we were looking for. Maybe another time
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November 2023 by Mualla Ak
I like it(Very nice store)
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November 2023 by Taylor Jade
I like that they have a bunch of discounted random items. the discount on top of the discounted things are my favorite. lots of beauty and home supplies. not a huge fan of their men's clothing options but that's just me.
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October 2023 by Louise H.
Most unfriendly store I've been to a while. Everyone was unfriendly, kind of rude, and acted totally put upon. The only person who was friendly was the security guard.
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October 2023 by Boriana S.
If I could I would give them minus 1000!I bought iPhone charger and asked if I can use it for few min to charge my phone as I had locked my keys inside the car and live in Napa and have my dog by itself and my 79 years old mother with heart condition worried . They said NO ! I hope one day they happen to be in my situation and someone says no to them .
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September 2023 by C “CM6” M
Great deals on items for the house.
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September 2023 by Katie K.
Went to the Ross after sorta forgetting Ross existed. I had an hour to kill, so I said, I'll check it out. Found some cool things, the selection seemed sparse from what I remember but whatever. My 1 start review is for the fact that they don't let you take the cart outside of the store and didn't bag my items, even though I asked for bags (I had some big things, so I thought it was fine. The checker should have warned me that I couldn't take the cart. She could clearly see how much I had and would struggle to carry it all. Then the security guard at the front told me I can't take the cart, I was shocked and asked "how should I do this then?" She shrugged her shoulders and said "I don't know, but you can't take the cart". I then said, can somebody help me out? She said "we're not allowed to help you". I'm just confused here. Why? Why are they making folks suffer like this. It took me 3 trips to unload my basket and carry it all out to my car. Absolutely trashy. I'll never come back there. Terrible experience!
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September 2023 by Hannah Amayo
Worst “shopping” I’ve ever experienced. Went to try on some dresses and my mom wanted to try on a couple shirts. We were informed by the lady working the back dressing room, that only the ones at the front of the store were open. So we waltz to the front to be told “only the ones at the back are open”. Well clearly they weren’t. So without taking off any of her own clothing, my mom decided she could just pop the shirts she wanted to try on just to see if they fit. After a couple minutes, we were approached by an extremely rude woman saying, “ you can NOT try on these clothes. You need to purchase them all, take them home, and bring back what you don’t want.” Um, excuse me? Last I checked, that’s not how shopping worked especially when dressing rooms were one foot away. Well I dropped everything and will NEVER shop at Ross again. Shame too, it would have been such a good haul.
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September 2023 by Cara Harrison
Plenty to look through. Prices are really good. It’s not as clean as I’d like it to be but it’s not bad. Staff always greet at the door.
