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August 2024 by molly m
I took a preowned Toyota to Roesbery for a pre-purchase inspection. They so kindly fit my appointment in last minute so I could make a decision day-of for the vehicle purchase. I left with a detailed report & additional advice/knowledge. I am so thankful for their thorough and efficient care!
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July 2024 by Anton Van Oosbree
Really happy to have discovered this shop. Friendly staff that tried to save me money and let me know what work could safely be put off until later. Quick work, dropped off the car and picked it up the same day. And a really fair price, much lower than what the dealer quoted.
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June 2024 by Starra Romero
My wife and I went here to get our motor mounts replaced a few months ago and they were great Mila at the front desk was so helpful and made us feel very comfortable, she was super friendly and really knew what she was talking about. The service was prompt and they even offered to give us a ride home so we didn’t have to walk, and most importantly our car is running great now. over all 10/10 experience. Definitely will be returning for other services in the future.
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April 2024 by Ashutosh Jain
These people are the best. Excellent customer service. Fixed my flat tyre for free.
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April 2024 by Felicity
Came for a smog. Cost less than $50 and I was out the door in 30 mins after my appointment. Tiny waiting area. Very friendly staff!
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March 2024 by Angela Carlisle-Brown
This auto shop is outstanding. I have been a long time customer for a reason! They are knowledgable and friendly. The prices are really reasonable, in fact I went in this morning for a minor issue and they didn't even charge me. They have taken care of huge complex engine problems for me and never missed a beat. I really appreciate them. Quick and easy to get an appointment!
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March 2024 by Alyssa P
Very very kind and neighborly. Helped me out, made it so easy with quick care and a fair price. 100% will be coming here for any and all future needs
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January 2024 by Matt H
They were great. Very friendly and repaired my tire within 20 minutes.
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January 2024 by Stephanie Cota
Absolutely terrible. During summer of 2018, I towed my 2004 VW for an engine replacement and got a defective engine that failed shortly after it was installed, which was close to a year after Mike Roesbery bought and charged me for the defective engine plus the labor cost to install. They didn’t test the engine or offer any refunds for the poor work, wasted time, mistreatment, etc. Mike said he wasn’t liable for any of it because it wasn’t his fault the engine was defective. He passed the buck to his sister shop in Danville who shut down in 2019.
Plus the former-owner Mike Rosebery, was very rude and almost yelling at me that I didn’t feel comfortable trying to talk to him after all of the problems.
For 8 months the car sat untouched in their shop parking lot without any work done with promises to start on the work the next week and very soon, etc. I suspect this wasn’t a highly profitable job and that’s why he kept pushing it out.
Then the heavy rains came that November and December, and my VW got absolutely water logged despite many phone calls asking them to come up with a solution to close the sunroof. After a surprising call on a Friday afternoon about a little mold on the front seat, I visited late Friday evening after the shop was closed, on an intuitive hunch that something wasn’t right. I found a detailer there vacuuming out the gallons of water and realized I had arrived when he was almost done cleaning and covering up the massive water damage. I quickly took a few photos of the water damage. Again I was lied to about why there was mold in the car now and why I needed to pay to have it “professionally cleaned” which would help “beautify” the interior as well.
As background, I had asked for help to replace or seal the sunroof several months prior to protect the car, but the prior owner Mike Roseberry, said flat out he didn’t care and nothing would happen to it under his watch.
It was one negotiation and negative experience after the other. I talked to him about the engine failure and he said talk to the wholesaler. By the time I was able to put the pieces together on the engine failure, my legal recourse, and so on, the public Covid pandemic hit. There wasn’t anything I could do at that point except file a small court claims lawsuit which is a lot of expense and headache. Don’t trust this shop with a more complex need. He will lie, mislead, and cheat if something is not in his interest rather than doing a proper assessment upfront and communicating openly, simply, and transparently.
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December 2023 by Jenny Letsoalo
I came in today with a flat tire. They quickly repaired my tire with ease and care. I am so impressed. Kind, welcoming staff who are clearly a family. Highly recommended for anyone who needs honest professional service from people who are not trying to take advantage of you.
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December 2023 by Robert Wu
Roesbery car care definitely took care of me, especially Mila and John. First, they are one of the only shops around that is open on a Saturday. They were able to squeeze me in on a next day Saturday appointment for a pre-sale car inspection when I called Friday. Then day of, they waited around on Christmas Eve for me to arrive, even on a tight schedule. They were friendly, attentive and caught things on the inspection, especially with aftermarket components.
They definitely took care of me and I will be back for services for my vehicle.
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November 2023 by rhonda pahel
I was in town for work and had a 2 hour commute back when I realized I had a flat tire. I called numerous shops. All were full. I drove around the corner from one of my stores to Roesbery and they got me right in and had me on the road within 15 min. Amazing service, fast, friendly and such a blessing. I am in town alot and have tire issues often commuting. This will definitely be my stop for tire issues moving forward.
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November 2023 by Taylor Seyfert
Fabulous shop, just had a wonderful first-time experience. They gave quick, effective service fixing my broken headlight, and they were friendly as all-get-out. Can't recommend them enough. I'd give six stars if I could.
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November 2023 by DaJwaun Dempsey
This place was great! Great customer service and maintenance. They were more than fair on the pricing for the quality. I highly recommend this shop. They did my brakes and my car drives great!Services: General repairs & maintenance
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October 2023 by Kevin
They're always fair here.
