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March 2024 by Erin N.
Only place I get all my pet stuff- the staff are knowledgeable, the pets are in good temporary setups, and taken care of every morning, and refreshed every evening. The groomers are friendly, the staff love helping, and know what you need when you need it. The only thing I'd critique is maybe Petco needs to get them a custodian, as the associate or managers have to clean the restrooms, and there is no way to polish or mop the floor quickly. But they care! I met one at the front who (while holding a new baby bumblebee python) said she had been scrubbing fish tanks, gave me advice for caring for the wheatgrass I bought, and helped me understand a little more about my kitties' food, and their dietary needs. Photos included are of the very happy and sweet parakeets they have right now, and the new snake as he came in! By the way, the guinea pigs are not living in squalor or malnourished, they are just messy creatures and those guinea pigs are hairless naturally. They're hairless guinea pigs, haha And the birds aren't plucking their feathers- they're preening. It's how they keep clean, especially during molting season. If a bird was plucking they'd be bald by the time that silly lady noticed it was happening. Remember to take the things you read online with a grain of salt, and do your research before trying to ruin a business and people's livelihoods.
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February 2024 by Mercy Vigil
Petco has the pet products I need for my doggie. They also have a knowledgeable and friendly staff who will go out of their way to answer questions and help you.
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January 2024 by Sharon Doi
Love the 10% discountThe staff member cheerfully and quickly took the 54 pounds of cat litter to my car. Staff at this location are always so nice.
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January 2024 by Ashlin Burton
Staff member helped me save money with a membership.
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January 2024 by Cindy Hampton
This place is better than the Martinez or pleasant hill petco as it has more variety than either of the other 2. If you can't find something at the other ones you most likely will find it here. They don't have much vitamins or things for your pet if they are hurt... OTC medicines etc though either but as far as food (all types of pets) beds, carriers, leashes, treats also have other pets... birds, fish, rats, they have a variety of items as well as the different pets.
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January 2024 by Jenny G.
Well I'm very disappointed to walk in and see so many animals living in filth and looking sick. I buy dog food here all the time but today I was just taking a walk and decided to kill some time and look around at the animals. I noticed the guinea pigs were bald and had feces all over their enclosure even in food bowls. This was not one day of poop either this habit had not been cleaned in a very long time.Guinea pigs are not hairless nor do they shed this badly unless they have some sort of dietary or genetic issues. Then I turn around to see the birds and same thing filthy enclosures the poor things looked like they're so stressed out they are plucking they're own feathers. Birds are social animals yet they have most of them separated. But my biggest concern is that this place is neglecting the care of these animals. I believe it is probably due to understaffing the employees. They do not have enough to keep up. This is not right and I'll be reporting to animal services as well. Here is a video of the guinea pigs.
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December 2023 by Steve Chen (in1sitting)
I want this turtle. He was 50% OFF but my wife won't let me
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December 2023 by Kristen P.
The grooming staff is incredibly rude and disorganized. I didn't appreciate the snarky attitude from the woman at the desk, I think her name is Amanda or Angela. At least that's what I could gather by the conversation she was having over me with a coworker. This is not my first bad experience here, but it will be the last. Petco has lost me as a customer forever.
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November 2023 by vishali singh
I visited this location two days ago to adopt a kitten and the staff, ESPECIALLY Ana Carolina, were so helpful! We have never owned a cat before and she walked me through every aspect of cat ownership and helped me, very enthusiastically, pick out everything I would need. She was so great and I really enjoyed my experience. Thank you again Ana!
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November 2023 by Yeh Tung
I was shopping for Proviable-DC for dogs and cats. When I compared prices between Amazon, Walmart, and Petco, Petco had the lowest price $14 something while the others were over $19. So I ordered from Petco. When I went to pick it up, I noticed the carton was much smaller than what I used before. Then when I got home I took a closer close. It was Proviable-DC all right BUT for cats only. The capsules were much smaller. I kept it because I have a cat also. The Amazon and Walmart price were probably for dogs and cats, much bigger capsules which is what I needed.
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October 2023 by Hen K.
Now they won't sell you goldfish - I'm done. Goodbye Petco. This is the second time I've visited this store to buy fish. This time, I was looking for goldfish "feeder" fish, and once again, a younger employee questioned the suitability of my tanks (20-gallon and 30-gallon) for goldfish. I've been caring for fish for over 35 years, so having someone younger than me dictate what I can or cannot do with fish is quite frustrating. Ironically, most of the fish at Petco often appear unhealthy and don't last long. I've had no issues when purchasing fish online. Petco's fish often have a short lifespan. Regrettably, Petco, you've lost a loyal customer who owns three cats, a guinea pig, two parakeets, and three fish tanks. I suggest treating your customers with respect and focusing on providing a positive shopping experience rather than giving them the third degree.
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October 2023 by Doug Dull
Great experience. Very happy with the cut on my 13 year old yorkie. Staff was curteous and professional.
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September 2023 by California D.
This is a really nice Petco. I like that they are the only Petco in the area open until 9pm. Call first, just to be sure; on the rare occasion they close earlier if short-staffed, but they are usually open til 9pm, a saving grace for when I have run out of cat food at the last minute. There is always a strong employee presence in this store, available for questions, professional and helpful in manner. I have never had to wait long for service in this store, and it is usually well stocked in terms of items I am seeking at the time I stop in. Store is always clean, and no annoying music blaring overhead, even better!
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September 2023 by Liz Hart
I love Petco grooming. My rescue Frida always looks gorgeous after her grooming. People just don’t know how fantastic Petco grooming is or maybe they do? It’s always an easy enjoyable experience.
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August 2023 by Kelly S.
Everyone is so friendly and knowledgeable here I love their pet selection of food toys and animals. They also have a really nice grooming service department here. Petco has always been my go-to first choice for finding animal food for my babies. And they have such a nice variety selection of everything here.
