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February 2024 by Chris H.
Huge store but overpriced on EVERYTHING: pens, pencils, paper, notebooks, office supplies & furniture; you name it. It's always empty and I can see why. It carries the strangest non-office items, all so dusty, at inflated prices. We walked to the back of the store to use the women's restroom, opened the door to a disgusting, filthy space. I looked in, grabbed everyone and walked right back out. No way. How do employees use these dirty toilets & sinks with over-flowing waste cans, trash all over the floor, broken dispensers, and greasy gross marks everywhere. Someone should call the health dept. We will never step foot in this store again
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January 2024 by Lilia C.
WORST CUSTOMER SERVICE AT PRINTING SERVICES. I went in today 1/3 at 10:45 AM, in hopes of getting important documents printed. I went to the self printing printer which reading the directions made no sense and didn't comprehend. I then asked the older gentleman at the counter near the printing services, asking how to print documents. I asked him twice for help and twice he told me "by reading the directions you'll be able to print". Frustrated, I went to the cashiers and asked for help. One guy said he wasn't familiar with the printing services and pointed to the older man saying he could help. I then replied, "no, he doesn't want to help me". I exited the store extremely disappointed. Pretty much don't come here if you want decent customer service or help.
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October 2023 by Patrick C.
Great customer service. Ask for a special favor for print job and cut cue cards. They came through and assisted me. They went of their way, don't get that everyday
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October 2023 by Sammi S.
I really wanted to support OfficeMax because it seems like they're dying out - last time I visited, the store was pretty sad. Picture a building built in the 80s...scuffed and worn out tile...1 or 2 customers milling around...dusty products sitting on the shelves. Reminiscent vibes of Bed Bath and Beyond right before they went under. I needed a printer for school earlier this year, which I purchased at this location. It was a surprisingly pleasant experience and the gentleman who helped me get everything I needed (paper, ink) was super nice and added a ton of coupons to my purchase. I ended up spending the bare minimum for a printer, two giant reams of paper, and a combo pack of ink. I walked out feeling really happy. Fast forward to now, I'm out of ink. I called Officemax to ensure they had the type of ink I need. Guy on the phone said the wrong printer type, I corrected him, and then he checked the stock. He said the ink was in stock and a combo pack was $70. Whoa! I know ink can get pricey, but I sure as heck did NOT spend that much when I initially bought the printer. I politely asked if they have any coupons since I got so many last time. The guy very curtly says "We don't do discounts on ink." Well, I know that is a flat-out lie, because your coworker discounted it on my last visit. I let him know that I purchased my printer there and I didn't recall spending that much on ink. Silence on the other end, and just when he started to say something like "Ok, have a good night," I promptly hung up. I found the ink for $35 at Walmart. I know they're a larger company than Officemax, but half the price? Really? Something is up with Officemax, and I'm not into the cost or the attitudes. Also, even though I corrected the dude about my printer type, I discovered he still checked stock on the wrong printer/ink code. I won't be shopping with them again based on my latest interaction.
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August 2023 by Betty L.
Staff here are very friendly and professional. Every time we walk in someone greet us. There are some sale item always and the place is not crowded at all. Will come here if I have office supplies and printing needs.
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December 2022 by Ken E.
Went in with a printer/ink problem. Dillon was super helpful and knowledgeable. Got a discount on 2023 Calendars too. Nice small mall.
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November 2022 by Sandy J.
I am writing this for a friend who picked up programs for her husband's funeral. Don't know the persons name who helped her. When my friend went in to pick them up, they had folded them for free and said how sorry they were for her lose. Such a simple thing, but extremely kind for what my friend is going through.
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November 2022 by Angela W.
If you already know what you're looking for or already know how to use their services then you're good. If not you will have to go look for someone to help you and they look like you are bothering them.
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November 2022 by Cristian B.
I came here to print some flyers for work as I do annually, I was told I have to do everything online before coming now, which has never been the case. I've always been helped at the counter, now I'm stuck trying to navigate an online system I've never used before that is not easy to use. The online system doesn't explain the options Available and the differences, I think any printshop should be able to help you over the counter, and at least be able to print you an example of what you will be paying for before you order 50-100. Your telling me I have to order one, check it out, come back when it's done. Make sure it's fine and then proceed to order more and come back again, and pick those up, Office Depot has been around a long time so I'm surprised they are not aware that people do not come to a printshop to do all the work themselves. I already spent the time making the flyer, and now I have to learn the Office Depot online system to get them printed and it won't even tell me the thickness options for my flyers, Recommend going elsewhere for printing needs, This used to be easier when they were willing to help at the counter, I used to send the attachment to whoever was at the counter and they would simply print them. Easy. But not anymore,
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October 2022 by Lilou C.
It's a fine location. Everytime I'm in there nothing out of the ordinary. there's ample parking and I feel safe in the area .
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September 2022 by Jerry G.
Service desk guy didn't greet me a hello, looked like he didn't want to be there. I asked if they can cut out pieces from my sign he asked the gentleman next to him if they can do it, and he said no. Strange because the Office Max I take it to closer to my house did. I assumed all Office Max offered this same service. Reason why I took it here it was closer to my work. I won't be coming here again.
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August 2022 by Tracy L.
Utilized their printing services here for a custom poster. The sales associate Linda provided great support today. Shout out to Linda!! Appreciate her thoroughness.
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August 2022 by Mariana O.
The store is fine and the cashiers are friendly. However the guy at the printer/copy department is always a real a**hole and for what? Can't ask a simple question without getting a snarky response. I understand if the customer was rude first but you don't have to be like that to someone who asks a simple question.
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August 2022 by Breanna A.
I really needed some help to print a document, but stood at the counter for over 10 minutes with zero acknowledgment before someone came over to tell me that only Chris knew who to do what I needed and was on lunch. Why would you have only person who knows how to do something? And a simple hello probably would have alleviated my irritation, but no one even acknowledged I needed help. And really? You don't know how to format an excel document to print large format? What a joke!
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July 2022 by Allison B.
If I could give it 0 stars or negative stars I would. I had to get some stuff binded for a binder, and the guy at the desk was super unhelpful and rude. I asked if he could simply bind my paperwork (they had multiple machines for this) he said nope. I asked if he sells the binder machine so I could do it, he said no. He was super short and unreasonable.