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March 2024 by Aashutosh Vyas
Staff was very helpful and kind
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March 2024 by Fred Avendano
Amazing place
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February 2024 by Abi Rad
Nice store, helpful staff
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February 2024 by Adriana Medina
Always have the best experience in Nordstrom, the best customer service
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February 2024 by JooKBoxTv
When you come to this spot, the customer service is bottom tier .We'll at least one worker in the makeup area. This guy was unbelievably lame with his knowledge of the store.Gave me all types of wrong info. Almost cost the store my support.
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February 2024 by Alex
You can always expect good customer service. Decent selection of suits, more fashion oriented than business, but overall very good.
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February 2024 by American Pinay
None of the workers at this store is friendly at all. I needed to exchange my Le Labo stuff with a different scent but they're out. We checked out MFK fragrances because it is one of my favorites. I got trained in fragrance, skin care and I was a Pro MUA for more than ten yrs.. The woman that works at the MFK counter was scolding us and trying to train us etc when all we wanted was to have fun in trying out fragrances. Never going back to this nordstrom ever again. And the woman that rung me up to exchange my Le Labo stuff with Byredo body cream to match my jumbo Mojave Ghost was not NICE at all and was not friendly nor should be working as a sales person anywhere- NONE OF THEM SHOULD WORK THERE! I had such nice VIP treatment at the Fendi store, YSL, PRADA in Valleyfair Mall the past weeks and in Louis Vuitton in Walnut Creek, and these workers are the exact opposite of what Luxury brands should bring to people!!!!! Go work at walmart or something, not MFK or any luxury brands!!!!! Too bad I did not get their names. I was still kinda excited about the past weeks experience from luxury stores. Never again Nordstrom Walnut Creek!!!!!!!
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January 2024 by Brian
upscale merchant offering excellent customer service.. The sales people earn commission but you would never know it from their interaction with customers. they specialize in moderate to high-end merchandise and phenomenal customer service.
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January 2024 by Joonhee Oh
Always great place to visit.
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January 2024 by Zeina Abbas
This store has become tacky! Also most of the employees are unhelpful and rude.
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January 2024 by tom mathews
It sure ain't Target. This is very clean.
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January 2024 by Edge
Always a nice place!
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January 2024 by Stewart Savage
Classy.
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December 2023 by Thu Pham
The staff here are so patient and helpful. I came here to look at strollers and baby gear when I was pregnant and the sales associate was incredibly patient as my husband and I tried to familiarize ourselves with their selection. She demoed a lot of gear and had an impressive wealth of insight on strollers. They didn’t have the color way we wanted so we ultimately ordered online.
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December 2023 by Erica Smyk
I visited the Nordstrom at Walnut Creek and Irene R from the lingerie department provided the best care for me. She was so thoughtful and tried her best to mind the items I was looking for. Very happy with my experience:)