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April 2024 by Omar A
I purchased a bmw here a few days ago and every step between checking out the car and the final sale went smoothly. The owner was very transparent and clear in showing me the condition of the car, and all in all I am satisfied with the purchase.
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August 2023 by Debbie S.
I was deeply disappointed by my experience with Keystone Motors. As a first-time used car buyer, I could have done more research about purchasing used Teslas, so some of this is on me. But Ziad seemed like a pleasant, knowledgeable and trustworthy person so I went on that. Unfortunately he left me feeling taken advantage of.Ziad misrepresented the Tesla I ended up purchasing in multiple ways. He first listed it as the more expensive 'Performance' model, but it was actually a 'Long Range' model. Secondly, and more critically, Ziad assured both my son and me that the car came with Tesla's Autopilot feature. We explicitly described - three times - in person and on the phone - the functions we expected from Autopilot, particularly its ability to follow the speed of the car ahead of it at a set distance. He assured us every time that the car had Autopilot and it was a deal-breaker for me. When we went for a second test drive, he had a car parked in front of the Tesla to gum up that plan. I should have insisted so I could test for the Autopilot, but I'm sure he would have told me that it wasn't working because of the "three-day waiting period" to get all of the functions to operate fully or some BS like that. That was only one of the excuses he gave me for Autopilot not working properly after my purchase. I trusted him to be honest with me and knowledgeable about the car he was selling. After the transfer of ownership was finalized (which happened in minutes, not days as Ziad said it would take), we were blindsided: Autopilot would actually cost an additional $3,000. Calling Tesla confirmed that fact. When we approached Ziad, hoping to be able to return the car, he said he doesn't take returns. Upon further discussion, he said that California law wouldn't allow him to take it back - a BIG LIE. He then continued, saying he's a small business and can't afford to take returns. And on, and on... We also asked for him to pay for the Autopilot he promised us. Nope. Hoping for a reasonable solution, we were met with resistance and an outright refusal to accept a return or address the misleading information. It's disheartening to see such deceptive business practices, especially when making this significant investment. Unfortunately, I signed an "As-Is" contract, so Ziad had the right not to take the return, but we hoped that he would - in order to uphold his honor as a reputable and honest business person. So he doesn't take returns - if he was misled or didn't have knowledge about the car, as a first-time Tesla dealer he should take whatever loss he would suffer from taking the car back as a learning experience instead of just refusing any type of accommodation for MY loss. FWIW I offered to take the loss of the registration fees.Buyers beware.
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August 2023 by Thomas Stephens
Terrible place to buy from they took my car in trade and they still haven't notified DMV because I am still getting toll notices on my old car. Very bad business ethics will never deal with them again nor do I recommend them to anyone. Buyers be where they are crooked.
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November 2022 by Pure Inspiration
We recently brought a car for our daughter from Keystone. It was a quick and easy process. The customer service was phenomenal and the agent was super honest about the vehicle details. The car is in perfect condition and reliable. I would highly recommend Keystone Motors if your looking for a great car, a good deal and excellent customer service.
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October 2022 by Salem B.
Ziad was great. He's honest and professional. I really enjoyed our time while he was selling me the car. The car is great and the selling process was very easy.
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September 2021 by Salvador Resendiz
Buy a good car
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January 2021 by Avis A.
I bought a Acura MDX couple days before New Years and I just wanted to let all the people coming to this dealership that I highly recommend it. The staff was very friendly and very comprising. With all the Covid situation goin on, everything inside the office and inside the car was well sanitized and felt really safe. Car was in excellent conditions inside and out. The owner of the dealership is really nice and willing to work with u, took care of all the dmv paperwork and car smog and was very knowledgeable about the car and it's history. I would definitely recommend buying your next car from KEYSTONE! Thanks to everyone working at the dealership!
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December 2020 by Tiffanie Campbell
I bought a few cars from Ziad... a couple of starters for my daughter when she was 16 / 17 yrs old (10 yrs ago)... and well... I bought a 2003 Toyota Camry from him with what one would say is high mileage but it was a desperate time in my life and just needed to drop $5K and get a car and keep moving... well if just like to say a couple months ago Aug 2020... I sold that 2003 Toyota Camry with 323,000K miles for $3000 because when Ziad sold me the car he assured me I’d have no issues. He had put money into the engine after it got to his lot and I believed and trusted in him because he’s just straight forward and direct with fact and information about the vehicles he sells. I would definitely refer a friend ;.) (as I did!) and I’d buy another car from him when and if I had the need in the future. When buying a used and or new car everyone should know some issues may and will come up to force one to maintain a car. They need to be taken care of. If that’s done properly they’re virtually designed to run forever. (Don’t you see old 1940’s and 1050’s cars on thee road!! They must be cared for. All of the vehicle. Anyway!! Keystone Motors is the place if if need a nice and reliable car.
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November 2020 by Tiffanie C.
I bought a few cars from Ziad... a couple of starters for my daughter when she was 16 / 17 yrs old (10 yrs ago)... and well... I bought a 2003 Toyota Camry from him with what one would say is high mileage but it was a desperate time in my life and just needed to drop $5K and get a car and keep moving... well if just like to say a couple months ago Aug 2020... I sold that 2003 Toyota Camry with 323,000K miles for $3000 because when Ziad sold me the car he assured me I'd have no issues. He had put money into the engine after it got to his lot and I believed and trusted in him because he's just straight forward and direct with fact and information about the vehicles he sells. I would definitely refer a friend ;.) (as I did!) and I'd buy another car from him when and if I had the need in the future. When buying a used and or new car everyone should know some issues may and will come up to force one to maintain a car. They need to be taken care of. If that's done properly they're virtually designed to run forever. (Don't you see old 1940's and 1050's cars on thee road!! They must be cared for. All of the vehicle. Anyway!! Keystone Motors is the place if if need a nice and reliable car.
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October 2020 by Jeremiah Chambliss
Recently bought a great car from here. Despite the tiny obstacles we faced, Ziad was always so helpful and made purchasing a car from his lot an easy and enjoyable affair.
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September 2020 by Magda M.
Great experience. Buying a car can be stressful and Ziad made it easy. He works with the customer in the pricing and finding the right vehicle. Would definitely recommend.
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June 2020 by Jacqui Dixon
Very friendly and very clean.I Got a beautiful 1 previous owner car good condition for a wonderful deal .
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June 2020 by Chanelle Smith
Thanks to Ziad My husband and I was able to purchase a vehicle that is running good for a reasonable price thank you so much we will do business with you all the timeExcellent customer service Great location????????????????????????
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June 2020 by German A.
Good service. I called and setup an appt. Got to see the car I was very happy with the car same as the service I got. I would definitely recommend anyone to go check them out.
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May 2020 by Dona Celissaint
Got a car there one of the best and great deal to and I love that I’m still enjoying my car and everybody asking me where I get it from of course I will refer my friends n family to KEYSTONE MOTORS place to them.Thanks ?
