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September 2023 by Mark Steezy
I will be taking ALL of my vehicles to Gordon from now on and recommending friends and family come here also! Gordon is a very cool, knowledgeable, hard working guy and went above and beyond to SMOG my RV. Thanks again Gordon!Service: Smog certification
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September 2023 by Todd Bang
Great price in and out in timely fashion nice guy
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July 2023 by K Kastle
I wish I had gone to my regular place (they were too busy). This visit resulted in too much hassle and too much money. The tech could not find the number on my cat converter so I paid $79 for a failed test. I had to go home call the seller of the cat, find out the number was on top (admittedly difficult to find-but the tech is supposed to be a pro and I be never had an issue at my other place), return and tell him where to look. He found it in 5 seconds then charged me another $50 to properly run the test. Took 4 hours and $130 and a bit of stress.
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July 2023 by James D.
Excellent Service, Immature Delivery - A Mixed Bag My interaction with this smog service company was a mixed bag, which compels me to offer a three-star review. While the quality of service provided was excellent and fast, the social aspect left much to be desired, with a distinct lack of maturity marring an otherwise faultless experience. Upon entering the establishment, I was immediately met with a high level of technical proficiency. The smog issue that had been troubling me was swiftly diagnosed and efficiently rectified. I extend full marks to the speed and expertise showcased here, which stood above many others in the industry. However, the professionalism fell significantly short when it came to interpersonal relations. After my vehicle's problem was fixed, I inquired - admittedly late in the process - if the service cost included the smog inspection. To my disbelief, the serviceman responded quite offensively, telling me not to act cheap and pointing out that he had not charged for the diagnosis. While it's understandable that the business is eager to maintain a profitable pricing structure, the reaction to my question was nothing short of disrespectful and unnecessary. Not only was the remark said in a condescending tone, but it was also made in front of another customer, causing me embarrassment and discomfort. His five minute diagnosis and the fact he didn't charge for this service does not absolve his lack of professionalism. The question about the cost inclusivity of the smog inspection was fair and should not have incited this response. Customers have a right to inquire about the services they're paying for, and handling these questions with professionalism should be standard practice. In conclusion, while this service provider delivers good technical service and fast work, it is hindered by a disappointing lack of maturity and poor interpersonal communication skills. I hope they take this feedback with a positive light, as correcting this aspect of their service could propel their business to the level of excellence their technical skills deserve.
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May 2023 by Boogie C.
This is definitely a 5 Star smog test station. Reasonably priced, efficient, convenient location and reliable service station. I will definitely go to this place for smog testing when required for my car's DMV renewal registration.
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May 2023 by Madeline S.
Once again, I'd like to say I've been going to Gordon's Smog Test for many years--and I wouldn't go anywhere else for a smog check. As I said in my previous review (which I didn't realize until now was over 10 years ago!), Gordon is great, and still as efficient, reasonably-priced, professional, and friendly as ever. Look no further than Gordon's Smog Test and Lube. You will not be disappointed.
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May 2023 by Erin M.
After being told by another place that they couldn't smog check my daughter's wheelchair van, Gordon was more than happy to service it. He answered my questions and did the smog check quickly. Gordon's great service negated the stressful experience that resulted from the prior place. Highly recommend Gordon!
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May 2023 by Wendell Doman
Great experience. Very efficient.
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April 2023 by Julian R.
What a lovely guy; honest, hardworking and experienced on old and new cars alike. A great find.
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November 2022 by Gary L.
Gordon is my go-to person to smog my cars since 2004. There are other companies that offer smog testing at coupon discounts that may not be reliable. These companies may not have the skill level or appropriate testing equipment resulting in a failed smog test and higher repair cost. Gordon upgrades and cleans his equipment to comply with the ever changing California smog requirements to maintains his State's certified Star smog station status. He treats his customers with honesty and integrity and has a very high skill level in understanding the California smog requirements. Gordon is the only person I would trust and recommend to my daughter, family and friends.
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October 2022 by Cheryl N.
We've been going to Gordon for our smog checks for so long that I can't remember exactly how long. He is reliable, friendly and the fees clearly listed upfront.
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September 2022 by Melody Y.
Gordon is amazing! He's honest and patient and explains the process thoroughly. I would come back here to do my smog!
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July 2022 by Jeff
Gordon is a very nice guy. Got an oil change from him once and I used to work with him occasionally when I worked for Jaguar Land Rover down the street. Quick smog for a very reasonable and fair price.Services: Oil change
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March 2022 by Sanford Weitzner
Great price for my "Classic" 1997 Toyota Camry. Gordon is straightforward. Lots of smog test shops look cheap but up charge you in fine print based on the age of the vehicle. He does work promptly and is very friendly. I value his honesty and have been doing business with him for several years.
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February 2022 by Stephanie Bhullar
This is the Most Wonderful Smog Shop you'll every find in the City of Walnutcreek , Honestly Quality work Unbeatable Prices ?
