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June 2024 by Natalie Bain
This was my 3rd time here, but I won't be returning. I was very clear how I wanted my nails to be filed, and the technician did something completely different, plus painted them the wrong color. In addition, the prices for services seems unclear- I paid the most today even though I had the least amount of services.
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May 2024 by Mac C.
We called ahead and asked them if they had immediate availability for a foot massage, she said "yes, yes, yes, come, come, come" we were right around the corner (not even a 1min drive from the light) drove over, walked in, and she said they were very busy and needed to wait, my wife told the woman behind the counter, "that's why I called to ask, you could have just told me you were busy" then she just said "wait" Yeah, forget that! Not with that kinda attitude. All this could have been avoided through proper, clear and concise communication. Peace out!
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May 2024 by Laura R.
This place has gone down in quality and service. I paid for a deluxe pedicure and another customer came in and the nail tech said she needed to soak off someone's nails and it would be 5 minutes. 30 minutes later, I am running out of time and I had to skip the massage and paraffin wax. They still charged me for a deluxe pedicure. This place used to be relaxing and excellent and now it's sub par. Been getting my nails done for 25 years, this is definitely not a relaxing experience or worth the cost. I made an appointment and it made zero difference. Also, their polish selection is poor. I asked for OPI and they used DND which is for gel nails and the paint job was streaky.
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March 2024 by Alice L.
So happy with my nails. The ladies there were very welcoming and I really liked how my nails looks They did a wonderful job! Will come here again.
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March 2024 by Annie J.
HORRIBLE experience. Made an appointment to take my friend for her birthday. Show up on time, and we wait for THIRTY minutes before they see us. What's the point of an appointment then? My nails lasted just a few days before chipping and my friend got a bacterial infection that she ended up on antibiotics for. AVOID AT ALL COSTS.
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January 2024 by Jillian Nunes
Do not come here or trust the photos on the website. Not only did the nail tech file my nails so thin they look like tooth picks but 3 nails were already lifting when I was sitting in the chair. When I asked her to fix them she simply put nail glue over the area and told me nothing was there. She then continued to file my nails so thin she rubbed the skin off of 4 fingers causing them to bleed and CONTINUED TO FILE OVER THE BLOOD. Here are two fingers that were cut by filing my skin over and over even after asking to stop AND 1 area where I clearly told her the nail was lifting and she said there was nothing there. Absolutely awful experience and will not be returning.
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January 2024 by Jillian N.
Do not come here. Not only did the nail tech file my nails so thin they look like tooth picks but 3 nails were already lifting when I was sitting in the chair. When I asked her to fix them she simply put nail glue over the area and told me nothing was there. She then continued to file my nails so thin she rubbed the skin off of 4 fingers causing them to bleed and CONTINUED TO FILE OVER THE BLOOD. Here are two fingers that were cut by filing my skin over and over even after asking to stop AND 1 area where I clearly told her the nail was lifting and she said there was nothing there. Absolutely awful experience and will not be returning.
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December 2023 by Analisa W.
I've been here twice and my nails come out fabulous! The first time Vivian did my nails and the second time Hali did them. These ladies are wonderful and friendly. I feel very well taken care of when I am there... so much that I am falling asleep because it's my time to relax. Love this place. Best find.
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December 2023 by Lauren G.
They charged me $85 for a manicure and pedicure even though the listed price is $50 and I don't know why. I've only had them for 3 days and two fingers are already chipping
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December 2023 by Kelly Smıth
Very happy with my nail tech of 27 years Hali. Beautiful salon, many colors. Nice techs, very professionalServices: Foot massages
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November 2023 by Berenice S.
The moment I stepped in, I was struck by the calming decor that instantly put me at ease. I was thrilled to find out they could accommodate me as a walk-in this on a Saturday morning. The spacious layout and abundance of spa chairs made sure I never felt cramped, a stark contrast to some past experiences. The staff, an ensemble of warm and friendly women, were absolute magicians with my nails. The pricing is reasonable considering the neighborhood, at $75 for a Gel manicure and regular pedicure. There is free 2 hour parking within the Mercer building garage. My gel manicure is still going strong after almost 2 weeks!
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October 2023 by Jennifer J.
0 stars. 1 is given only so I could post. Highly do NOT recommend this place. The techs tried to PULL my acrylic off rather than using a drill and soaking to be gentle on the nail. I was in tears. So much that she once said, "I'll pull real quick so it won't hurt as bad." After that, the nails were painted, and I was told to sit at a table while they dried. No one ever spoke to me again until I got sick of waiting and got up to pay and leave. Worst nail salon I've ever been to.
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October 2023 by Gresa Avdyli
Kitty is an amazing Nail Artist. I live in Oakland and come to Walnut Creek for her to do my nails. She’s detail oriented and always comes through.
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October 2023 by Jennifer Ahlstrand
I recently had an incredible pedicure experience at Galaxy Nails, thanks to the wonderful Vivian. As a new mom and a busy business owner, I rarely take time for myself, but this impromptu appointment turned out to be a fantastic decision.toward the beginning of the pedicure I was asked I wanted any add-ons such as extending the massage time. Initially hesitant about the extra cost, I decided to go for it, and I'm so glad I did. The massage during the pedicure was exceptional, with just the right amount of pressure – more than I'd ever experienced during a pedicure.While my nails were drying she asked if I wanted a shoulder massage, 10 minutes for $10. I again hesitated I really wanted to spend even more money I will tell youThat was the best $10 I think I've ever spent!!!!!If you're looking for a pedicure that goes above and beyond, I highly recommend Vivian at Galaxy Nails. It's a treat well worth the indulgence.Services: Foot massages
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October 2023 by RASHA MEKKY
Nice, friendly and professional ♥️
