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November 2023 by STEVEN VEST
Excellent service
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October 2023 by Nina N.
Been with this bank for many many years with business and personal accounts. Sad to say I'm forced to look elsewhere. Employees are unhappy, no outside ATM, rude customer service. Sarah Song at the Walnut Creek branch is flighty, rude and obviously very stressed - I avoid any interaction with her. It's very uncomfortable having a security guard practically standing over your shoulder while working on personal transactions with the customer service. Time to part ways.
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September 2023 by Walter Shugert
Called branch on N. California In Walnut Creek, but they made it impossible for me to talk to anyone or to leave a message.
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December 2022 by Dave C
I’ve been super impressed with the products and services at First Republic Bank.Jancy Wong, Personal Banker at First Republic Bank, had been nothing short of amazing in helping my business. She has always been progressional, attentive, available and a true representative of a professional in the service industry. I appreciate her help as much as all the FRB employees I have interacted with. Thanks all!