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October 2024 by Rose Basulto
Helpful and thorough
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October 2024 by Jeff Lee
Medical staff are very helpful
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September 2024 by Janine Perkins
I'm extremely satisfied with my visit with Dr. Prasad and his staff.
I already have told my close friend about how wonderful my experience was with Dr Prasad and his staff. Same with my grown daughter. Unfortunately neither live in California or they would also pursue making an appointment with Dr Prasad. I know being offered a pain relief plan without drugs is extremely important to people and he offers that kind of possibility in particular to arthritis and specific joints. Chronic pain is no joke when it comes to quality of life. I'm very grateful for the work of Dr Prasad. 10 out of 10 recommend!
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September 2024 by Wraith RyRocky
Well from the start everyone was fairy Direct with the care that I were received there, explain it to me in a way that I can understand and let me feel free to answer questions or question I had with my experience there
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September 2024 by Michelle Spence
The worst... Dr Kwan's staff is unorganized and gives out false information. I called 3 days prior to my video appointment to confirm everything needed was received and approx 3 hours later her staff confirmed they had my file and we were good to proceed with my appointment. Day of appointment file is incomplete and Dr tries to push off the fact that her staff dropped the ball and act as if I had not done my part. Which is in no way true. I speak with Cassie her nurse and of course I am upset I waited 3 months for the appointment, My voice was elevated but as I told her I'm not yelling I'm just loud and dramatic. Never once did I use foul language but by all means who wouldn't be pissed. Next thing I know she hangs up on me. In a nutshell when I advised them that I was filing a complaint I became blackballed. Now weeks have gone by Dr Kwans office refers me to another provider I contact them they don't do my needed surgery. Then Dr gets me another referral to Ucsf who doesn't take my insurance and their office was notified on Aug 21 as of today they have never contacted me. This office doesn't care about the needs of the patient which is demonstrated my their lies and lack of follow thru. What's even more crazy is when I reported nurse Cassie they could of easily listened to the call (their automated system states all calls are recorded) but they didn't they believed the Nurse who only documented our conversation after I filed a complaint. Seek services elsewhere.... My health care needs are being compromised because poor Healthcare staff.
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September 2024 by Teresa Schreeder
Dr. Kwan is amazing , well supported by her staff to help clients thru the process
Highly recommend the procedure and Dr. Kwan she gave me my “ self” back.
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August 2024 by Aurora Betancourt
She’s great, friendly and knowledgeable in her field and make an appointment with her and give her a try as your doctor !
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August 2024 by Catherine Coleman
I highly recommend Dr. Kwan. Her bedside manner was excellent. She answered all my questions and explained things to be that I could understand.
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August 2024 by Sookie Welch
I felt very comfortable. Zamora very nice and explained the process where I could understand it. She answered all my questions. She was very professional. I would recommend to anyone. Thanks Sookie Welch
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August 2024 by Terry McClintock
The office was welcoming. All paperwork was sent in advance giving me time to fill everything in at home. Dr. Le Train was very friendly and professional. She answered all my questions. I am reassured that she will be monitoring my breast health going forward.
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August 2024 by Maria Arsedo
excellent physician!!
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July 2024 by One day In July
The nurse was fast and friendly. The doctor provided helpful information and made me feel comfortable.
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June 2024 by Vanessa Reyes
Dr. Murphy is compassionate, explains everything thoroughly, and made me feel safe during my surgery. She did an amazing job. The whole team at Epic Care is great. They get back to you with any questions you have in a prompt manner.
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June 2024 by Marina Reyes
Awesome doctor. Very thoughtful and thorough!
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November 2023 by Marc Kupfer
Very happy with office experience , office staff and especially my doctor. Dr Murphy allayed all my concerns and took several steps above. Top notch experience
