-
April 2024 by Marie G.
I had a massage with Michael today it was one of the best I've ever had . He was kind and listened to exactly what I requested I needed work on. I definitely recommend him!
-
March 2024 by Jonathan D.
DeLon provided a great massage. She had the perfect pressure for tight muscles and I really loved the movement and stretches she does. Not only addressing soar muscles but making sure joints are moving. She also used movement to get to the right angle on different muscles. Finally, once complete, she provided excellent recommendations instead of some generic I've seen in the past (drink water, stretch before and after exercise, etc (we all know that)). Following suit with another reviewer and only giving 4/5 because I can't speak for ALL therapists. Highly recommend giving DeLon a try!
-
March 2024 by Will Warren (Tax Accountant)
My wife adores Elements Massage! She’s a monthly member and is currently enjoying their prenatal massages, which have been incredibly helpful for her. Highly recommended for anyone seeking relaxation and wellness.
-
March 2024 by Max Saravia
Love this place, Paige is the best!! would highly recommend!!
-
March 2024 by BT Ryder
I recently became a member at Elements Massage and had my 3rd massage today. The first two were great but this last one I had was awful. The room was cold, the bed was cold, the towels she used at the end just for my feet were COLD. The therapist started 10mins late and mentioned she will make up for the time at the end. I felt like all she did was rub cold lotion on my body with no real technique!! When I checked out the receptionist was very nice about my response. What blew my mind was an elder brunette lady who seem to be the owner ( i hope not) or the front desk manager didnt even acknowledge my experience!! She interrupted the receptionist gal who was checking me out showing some level of sympathy for my horrible experience all to tell her to “ update my card on file and charge for my nxt appt” I clearly have no issue paying considering I just paid for this 3rd massage and had no clue my monthly membership fee didnt go thru all she had to do was ler me know and clearly it was settler in 2 seconds! The older brunette lady was a terrible example for the new hire she was training on customer service. My therapist was Paige and while sweet I will not be going ing back to her.
-
March 2024 by Susan Culmo
Just had a 90 minute massage at Elements Massage in Walnut Creek. I had Nez, and my friend had Mel. Both of them were amazing. I’ve had massages all over the world from both male and female therapists, and the technique Nez used to release the knotted spots but without making me tense up was very effective and relaxing. I highly recommend this Elements and ask for Nez, you won’t be disappointed!
-
March 2024 by Ana Rembacz
Upon arriving in my massage room I was advised by staff member that they only did light to medium pressure. I asked if they could just do as hard as they were able. They advised they could do cupping or stretching to compensate. I agreed to cupping. I was never advised that I would be charged, it was proposed as a compromise not an add on. Upon check out I was charged for the cupping. I explained the situation to the receptionist and my understanding of the cupping and she informed that it was standard to be charged regardless. I should note this was my first time at Elements and understood I would be getting $20 off my first massage. I was charged $20 extra for the cupping. The staff made no attempt to remedy the situation in anyway. They advised that the only way to have been booked with that therapist was if I had request light touch.Definitely not what I expected or would have requested, it was it was by mistake. The confirmation email did not mention that specific request or I would have changed it immediately.The massage was essentially only cupping. Very disappointing.
-
March 2024 by Samantha Sheahan
The therapist who saw me was attentive, kind, effective, confident. This was a truly relaxing experience.
-
March 2024 by Sandra Nepacena
I love Elements Massage. Clean, modern, comfortable spa atmosphere with kind, friendly and professional office staff and massage therapists.Sunny is the best! She is trained in trauma-informed healing technique, lymphatic drainage, and is super knowledgeable about chakras. She is intuitively gifted with her touch and very respectful of sensitive areas (physical and emotional). In addition, she’s a master of all the traditional forms of massage. Her gentle manner disguises her strength. She is an excellent therapist overall, and especially for an SA trauma survivor like myself.
-
February 2024 by Mellie Maugeri
Xavier's touch was very soothing! I feel refreshed and rejuvenated. My body feels much better after his massage.
-
January 2024 by Ivanna I.
I booked a prenatal massage with Paige, I'm not one to comment on how things went but it was the worst massage I've ever gotten before. I called after I left because I was just not happy with my massage at all. The front desk receptionist was super helpful and nice and told me she's very sorry for my experience and she will talk to the owner and give me a call back, she did and told me I can come in for another massage on them with someone else... fast forward I tried calling to make that appointment and on record it has that I came in and received a massage by Kennedy ? I never have even gone back for the massage after my first experience so it's honestly annoying how they dotted down on record I showed up when I never even did, the receptionist told me I showed up and they can't honor it. I asked the receptionist on the phone to have a manager reach out tomorrow and she said she would. Let's see what they say. It's just super upsetting because really ?
-
January 2024 by Sandra Blanco
Great massage therapist highly recommend Juana at Elements massage in Walnut Creek.
-
January 2024 by Greg McGregor
The best
-
January 2024 by Lorelyn Lucas
I’ve had different therapists all of whom have been wonderful! The front desk personnel are also very kind and professional! Had Juana today and she knew exactly what to pin point from the beginning of the massage. She was also very considerate of my needs and comfortability. Juana was perfect! Book her, you won’t regret it!
-
January 2024 by Jen Pacheco
Elements Walnut Creek is amazing. The staff is friendly and professional. They have such a diverse group of therapists that I’m sure anyone can find their match. Cheryl is amazing. She always applies hot packs to help my tense muscles relax and hot towels which turns the massage into more of a spa experience. Brandon is also amazing. He manages to work all the kinks out of my back and shoulders. Both create such a safe and comfortable environment.