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November 2023 by Meredith R.
This pharmacy has gone downhill. Some of the staff is nice & helpful & some of them are rude. They need to hire more staff as there is always a line. They also should post on their website that they are closed for lunch so that folks don't make unneeded trips. I'm not sure why they can't have lunch shifts so they they can stay open. I'm going to change pharmacies at this point.
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November 2023 by XO X.
This minute clinic is absolutely terrible. Came here with the family first thing in the morning for the flu shot because the only available appointments were for each person to come back over the course of 5 separate hours. No one was in the waiting room and they said "sorry we're packed" as they set out the standby paper. Make that make sense. No one came for another hour and they ignored us so we left. Last year it was ok. Providers this year are horrible. Don't go to this location! We rescheduled for a different store.
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October 2023 by Marc S.
I got a text message to remind me of a vaccine shot, but the CVS was shut with a hand written sign that they had a power outage
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October 2023 by M N.
They do NOT accept Medi-Cal at the pharmacy. DON'T tell them you have Medi-Cal if you want to pay out-of-pocket. They WILL NOT let you pay out-of-pocket if they know you have Medi-Cal, even if you also have Medicare. BEYOND RIDICULOUS.
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October 2023 by Jay D.
Staff has gone DOWNHILL This pharmacy location use to be great a few years ago (pre-pandemic)! It's such a bummer. We moved farther away and made a concerted effort to keep this CVS location as our pharmacy, but today I'm DONE. As a loyal customer for years, I know that their lunch break is @ 12:30. I'm standing in line literally 1 min prior to their break, assuming I'd be that annoying last customer w/my sick kid who JUST had her meds called in from her Dr. And they turned us away! I pleaded and pointed to my daughter who needed this medicine asap (asthma), which I knew was ready for p/up and the pharm tech still said no, saying that their system automatically shuts down in 1 minute. Okay! Then you have ONE MIN to check us out...it wasn't *technically* 12:30, YET. Another time I had one pharm tech actually tell us that we had to physically take our non-Rx related purchases to the front and wait in line there, instead of purchasing them along with our Rx's!! I couldn't believe it. I said no, I'm not doing that, that's ridiculous. I've always grabbed a couple add-on items during my Rx pickups and now you're telling me that in addition to waiting 12 minutes in the Rx line, that I now need to take the remainder of my purchase and wait in a separate cashier line?!?! Pure laziness. This was the last straw. This place ain't worth it. It use to be. But it isn't anymore. Lines are always terribly long. They're understaffed. They take light years to answer the phone, so gawd forbid you need to actually speak w/a pharmacist. And to add insult to injury, right as we left the parking lot today, I got the CVS notification that my child's meds were ready for pickup Off to Walgreens from now on.........
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October 2023 by Jennifer L.
Wow, what a terrible minute clinic. I brought both Jenbert Jrs here to get their vaccine. Before I could even check in, the pharmacist flat-out lied to me by saying that she could not vaccinate my kids because they got Moderna shots initially and this place offers only Pfizer. I said, there's nowhere that states that when I made the appointments. She stated that it was a policy by the CDC and they could not bend from it. I know that's a lie and she was just making up excuses to turn them away.At least we didn't have to wait before being turned away.
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July 2023 by Katie N.
I have been a fee times to the pharmacy at the back of the store and the staff in that department are really, really nice and helpful. Thank you.
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July 2023 by Vincent T.
As a little customer CVS I can confidently say that the pharmacy has been individually part of my health care journey from their extends range of medication to their exceptional customer service CVS has constantly exceeded my expectationsOverall I highly recommend CBS to anyone seeking reliable and customer oriented healthcare partner they genuine care for their customers combined with the comprehensive selection of medication and expense exceptional service has earned them an unwavering loyalty CVS is more than just a pharmacy it's a pillar of support in my healthcare journey five stars without a doubt
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January 2023 by Google user
Love the location. Friendly staff is a plus!
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January 2023 by Sky Moon
Love the location. Friendly staff is a plus!
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August 2022 by Daniel C.
Review is for their Minute Clinic:This is a convenient place to schedule a COVID vaccine for a 2yo. Other places like Safeway and Walgreens offer vaccinations for Age 3+. Although its possible to get vaccinations through our pediatrician, nothing beats the flexibility of a Minute Clinic. They offer appointments throughout the day including weekends.1. Their onsite nurse, Michelle, was excellent. Sure the kid is going to cry but remember its over real quick. Michelle worked with us to position our son to make the process quick and efficient. For 2yo, the injection goes on the thigh.2. They say check-in 15 minutes ahead of your appointment time. We shows up at our scheduled time and that's OK, since it takes 10-15 minutes to double check your paperwork, manually enter info again, verify ID and insurance, etc. All this was submitted online but I guess they need to double check and verify.3. Tip - you can only schedule 3 days ahead for Pfizer-Biontech, and appointments fill up fast! That means if you want a Saturday appointment, start booking on Thursday.
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July 2022 by Patrick S.
Remodeled in the past two years, good service for vaccinations and medication. Online offering and other services are better than some of the other national chains.Note the store is 24 hours but not the pharmacy.
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January 2021 by Jerry C.
I've been coming to this CVS for years since it's a quick drive from my house. Normally, it's in and out for me and they usually have what I need, no problems. Where they hit and miss is in customer service. For the most part the cashiers are friendly and great to talk with but other times they can be as sour as a lemon. Impatient, snarky and overall dismissive is best way to describe this location on a bad day. Today in particular there was an obvious language barrier between the customer and cashier. It was clear that the cashier was losing their cool and was ready to blow up at any minute. Fortunately, it was settled but could've been handled a lot better. I was helped by the store manager and he did not seem happy at all...could be that all their baskets were stolen apparently? According to one of the cashiers when I asked for one. I'll keep coming to this CVS out of convenience but beware that you may be walking into a good or bad day.
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November 2020 by Miguel C.
11/17/2020. We were denied a flu shot at the CVS pharmacy; This was in the afternoon, we are a family of 4 even with insurance. the staff had no intention of helping us. We went to Kaiser Permanente, they were very professional and fast.
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November 2020 by Jake M.
I've been coming to this pharmacy ever since i was a little kid. However the staff there has been extremely rude recently. I was waiting for a prescription and didn't realize my name had been called. The asian lady working at the pharmacy acted as if it was my fault I didn't hear, but places like In N Out call your name more than once. The man that rung me up said I should have opted for the text option, but that was never offered originally. Awful staff. If I could change pharmacies I would.