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August 2023 by Chocolate Cake Is Great -.
Hesmall business that offers fair pricing, Highly recommend! We had a fantastic experience with Jeff and crew from start to finish! Extraordinary and refreshing customer service
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January 2023 by Mike S.
If you want a SMEG, call Gloria and she will get you one. I spent an unbelievable amount of time searching for an appliance dealer who would sell me a SMEG duel-fuel range. Salespeople told me bizarre things like, the range isn't for sale, the range will be released for sale in 4-6 months, and "nobody wants a duel-fuel range". The shopping experience was made weirder because nobody tried to sell me what they had in stock (Sales 101 boys and girls). Three large appliance stores in the Bay Area kissed off a done deal. Two online stores didn't know the product well, for example, 240V/20Amp, and all they sold me was a lower price, not worth it, buy local. Somehow I found CG Appliance and called, Gloria answered. By this time in the shopping process I simply said "I want to buy a SMEG 30" duel-fuel, please take my money." She laughed and invited me into the store to see the SMEG all-gas version she had in stock. I ordered the duel-fuel range, 50% down, 50% before delivery. Twelve days later Tito and Christian installed the range! Maybe I was just lucky, I don't know, but I had spent a few hours over a two week period and drove to two appliance stores before I called CG. Either way, the SMEG 30" duel fuel is perfect! Save yourself a tremendous amount of BS shopping around because the price is the price and to top it off, the other dealers didn't know very much about the SMEG at all - Gloria did!!!smeg.com/us/products/SPR…
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July 2022 by Sandy K.
Read their contract closely. They are a third party person in the sales of the appliances. In other words if, for instance, you buy, they install, and installers check just the main function of the unit but an hour later you find ,say one of the burners does not function or the oven fails to heat properly, as it should, CG will not take back or replace with a new one. You will need to schedule a repair with the manufacture. And guess how long that might take?And if they took away your old appliance and charged you a fee and it is still on their truck before dumping, it's gone.
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May 2022 by Jean-pierre B.
I am an architect of interior and I only go to CG appliances for my projects ,The way Ruth, Michael, Roger and other staff members really help me with my clients to give the best solutions working on different options and many times with a lot of patience
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July 2021 by Tom M.
I just had a pleasant experience in shopping for the dishwasher with Gloria McGinnis. She gave me a comprehensive run down of inventories and recommended a model that met my requirements. No pressure as typical sales person would do. One of the main reason that I pick CG Appliance over the big box store like Best Buy or Costco was to get more personal relationship. I called about week ago and spoke with George at San Carlos store who took my requirements and promised call me back before the end of the day. He has never called me back. So, today was the one last chance to shop at the CG Appliance. I was happy to find Gloria on the phone.
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February 2021 by Tom L.
Ruth Texin delivered above and beyond service. She was proactive and focused on problem resolution always keeping me in the loop.I was impressed with Ruth's double checking of orders and changes.I had a complex issue with the manufacturer. Ruth made it all easy even during these stressful times. And...she delivered on her commitments! Thank you.
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February 2021 by Geordie E.
Gloria McGinnis is the our contact. She had all our questions answered and provided fair prices.
