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“I can personally attest to the well deserved 5 rating this shop has here on Yelp. This shop is top notch. I've had my Tesla Model X for 5 years, unfortunately, within those five years, I was involved 2 major accidents, but have experienced 3 different "Tesla" approved shops. The 3rd is Brooks and in so pleased to have stumbled onto this place. Renzo and Jessie are awesome! They do their best to move you up on the shop's very busy schedule and they actually work FOR YOU, and NOT to the whims of insurance companies! Most of all...the quality level of the finished work performed by this place is truly . If you have a Tesla like me, this is the only place I would recommend! Keep up the good work guys! As much as I like your work, I hope I never see you again”
“Great customer service! My new vehicle had some minor damage from a collision and they got it repaired and rolling.
The shop is nice and clean and easy to get to. Hopefully I won't need them again anytime soon but if I do, I know there's a reliable place for body repair.”
“I USED THEM THREE TIMES. FOR THREE DIFFERENT CARS.MY INSURANCE PAID FOR IT. THEY HAVE NEVER ASKED ME TO PAY CASH (Maybe the other customer did not have insurance?)EXCELLENT SERVICE AND WORK.Service: Body & Trim”
“I had my car fixed up in Walnut Creek after some bad experiences with repair shops in Berkeley. So glad I went with my instincts. First rate customer service and professionalism. And friendly! They texted me their progress during the repair. Car is great. I'd give 10 stars if I could.”
“Great service, fair price and very good work done on timely basis (and as promised)! I’m a repeat customer for relatively minor panel touch-ups on a Subaru and would recommend others consider this well run family business.”
“Staff were all friendly and honest. I was bumped into in a parking lot and needed the corner bumper fixed. The repair was paid for by the person who hit me insurance company. I called Jim's Auto body as I used them many years ago. They repaired my car in 2 days as promised and kept me informed of the timeline. Hopefully, I don't need to go back to a body shop, but if I did, I would definitely return here.”
“Very good working with Matt Huete - got us the RAV4 with the options we wanted and in a reasonable period of time (came through when other dealers could not) - and no dealer mark up!”
“Dylan is a super star. VERY professional, friendly and the work they do here is the next best thing to getting a new car. They fixed some damage to my bumper and the fender around my tire and it looks amazing. Excellent quality, great communication, and quick friendly service. Everything you want in an auto body shop. I highly recommend.”
“The service at Parker Robb helped take the sting out of my accident, I especially appreciate the professionalism and efficient from Andy and Kyle. Thank you for getting my car looking right once more.”
“Phenomenal service and great price! Steve was very helpful and understanding throughout the process and explained everything with great detail. Couldn't have been more pleased by the work they did”
“Great guy, fair and reasonable, and he’s a quality mechanic. I was a journeyman mechanic for almost 20 years and I’m comfortable with George working on my vehicles because he knows what he’s doing.”
“Shout out to Nick in the front & the Technicians in the back.
Backstory: Purchased my Maserati Levante @ the Burlingame location (now closed).
I had a check engine light (2 years ago) brought the car to Nick. He reassured me that everything will be covered by warranty. Picked up the car with no problems ever again.
Fast forward today : he gets my vehicle scheduled in for routine services usually 1-2 weeks, sends me a nice enclosed trailer and detailed when picked up.
Highly recommend taking your luxury vehicle serviced here.”
7:30AM - 4PM
2404 N Main St, Walnut Creek
Auto Parts
“Their service department is just awesome. I brought our Jeep in for a mystery issue with the center console, as well as general maintenance and their service advisor Faisal, was just wonderful - he actually listened to what the issues was, talked us through what it could be, estimated it, and promised to keep us apprised as to what they found (and he did). Not only did he and the great crew down there figure it out, they've got solutions on their was. Speciously, deeply appreciated top notch service. We'll definitely be back.”
“Had my car towed to N service Japanese auto repair. Matt was very professional and honest. Unfortunately the diagnosis was beyond what I had anticipated (the repair would cost more than the value of the car). I was given options on next steps (very honest and provided explanations) and will definitely use them for my future vehicle needs. Highly recommend for honest and good repairs.”
“Jack was referred to me and after working with him and reading his reviews, I was excited to leave another outstanding review for him. He is wonderful. He kept me updated the whole way and did a great job making my car look new again. I will send everyone I know. Thank you again and Happiest of holidays and days to you and your family.”
“Adrian and his crew are awesome! He's fair, knowledgeable and did a great job troubleshooting/fixing the many issues with my older BMW 525i earlier this year. He took the time to explain the different options I had throughout the process. Now my car is running great! I would highly recommend him.”
“I want to say thank you for the thorough maintenance/service that this facility provided for my vehicle at a fraction of the cost of the previous facility where I used to take my vehicle. At the previous facility they had my vehicle three consecutive times, in total one month. Not only that they couldn't diagnose what was wrong with my vehicle and not having a company vehicle out for a month cost you a lot of money and you lose a lot of opportunities. The knowledgeable staff told me what was wrong with the initial day I checked my vehicle in at Devil Mountain diesel. They even found other components within my steering that were in need of attention, and thankfully they did because if the problem persisted. I would've had to pay for a whole new steering system due to lack of maintenance from the previous facility not only that they performed all repairs, and when something new arose they didn't price gouge me. Thank you for alleviating my problem and giving me peace of mind.”
“THE BEST CUSTOMER SERVICE! I've owned my 2011 Jeep Grand Cherokee for 12+ years and keep it well-maintained. Until last week, I had been using another local dealership for all of my needs. Following several horrible experiences at the "other" dealership, a friend recommended #walnutcreekjeep for service. I couldn't be happier, even though they are 25 miles away from my local dealer!
Recently, I had an oil leak that the "other" dealership missed during a recent service. I called Walnut Creek CJDR and spoke with Charles Logan in the Service Dept. He was professional, accommodating and scheduled my appointment to accommodate my scheduke, as I needed my Cherokee a few more days before taking it in for inspection.
A few days later, I arrived at Walnut Creek CJDR and was met my a tech who directed me to Charles Logan in the Service Dept office. Charles discussed the leak with me and said he'd call me in a few hours, following the inspection, and would see to it that the issue was repaired. Charles took my vehicle in with charging a $279 fee that the "other" place charged. I was pleasantly surprised when he called the same afternoon and identified the leak as a warranty item. Parts were ordered and installed, and in less than 4 days total, I was back on the road with all repairs completed!
The entire staff in Walnut Creek was professional, engaging, and represented the Jeep brand well.
I previous experiences at the "other" dealership, a majority of the staff appeared disinterested in their customers, were less than professional, and it frequently took weeks to have a warranty item inspected and repaired. This left me frustrated and left me searching to possibly buy a vehicle from another manufacturer. - I was tired of the constant run around and excuse after excuse from the "other" dealership!
Charles and the entire Walnut Creek Jeep dealership have renewed my faith in the Jeep brand. From this point forward, although inconvenient, I will drive the extra 40 minutes for Walnut Creek's level of professionalism, service, and timeliness. I'm eyeing a Wrangler "Rubicon Unlimited," and if I buy it, there's no question that it will come from #WalnutcreekCJDR - all because of Charles Logan and his Service Dept team!
If you're in the SF East Bay, I can't recommend Walnut Creek CJDR enough! Make the drive, you won't be sorry :)
#jeep, #michaelsteadcjdr, #jeepgrandcherokee, #jeepcherokee #ram #chrysler
#dodgedealership #dodgedealer #RodgeRam #jeepdealershipnearme #jeepdealer #wrangler #jeepwalnutcreek, #dodgejeepram
#jeepdealer #ramtucks #stoneridge
#ram #jeepdealershipnearme, #jeepservice,
#jeepdealernearme #ramdealernearme #dodagedealernearme”
“My experience with Crash Champions was seamless. After my accident, my car was towed there for assessment, facilitated by my insurance, Farmers. Their customer service was attentive and helpful. The following day, they informed me that my car was damaged beyond repair, a total loss. They kindly allowed me to retrieve my belongings from the car before processing it through my insurance. Efficient and accommodating service during a stressful time.”
“Crash Champions is a terrific company. I had a rear windshield replaced 4 years ago by Mike's Auto Body Shop which Crash Champions seems to have taken over. Recently, I found that the installation of the windshield was faulty - and even though there could be an argument that this is not their responsibility, Crash Champions honored the warranty for this windshield work. I could not be more impressed and grateful. I highly recommend Crash Champions, and would go back to them again if ever I needed auto body work. Many thanks to Vincent, in particular, who handled my case with professionalism and grace.”
8:30AM - 5PM
2560 N Main St, Walnut Creek
Auto Parts
“I like the customer service here the girl willow showed my 8 year old daughter a photo of her pink mustang and it made her day I appreciate her taking the time to do that and all i did was go there for some coolant”
“I purchased my first Bentley here with Lemar and Nima. It was a very long 6 month wait. They followed up with me diligently, and answered my questions immediately upon receiving them. When the car finally arrived at the port they followed up with me almost on a daily basis, sent me pictures and updates. On the date of pickup, the car was at its absolute best condition, and I was very happy. Lemar spent time teaching me all the functions of my new car patiently, and the after sale services provided by Arian and Stephen were excellent.Overall a very positive experience!”
“I had the best experience working with David Christiansen. He was really pleasant, patient, knowledgeable, and went above and beyond to order a car. I highly recommend working with him.”
“Absolutely amazing service. Although i never had the chance to meet Brooks in person he communicated with me extremely well and made sure i was constantly updated on my vehicles status.”
“Excellent service with Gillian. Great communication and I was out the door in my new car in an hour! This dealership is fantastic. I was very impressed. I love this family business.”
“I had the pleasure of working with Caner during my recent trade in/purchase of a Porsche Macan T, and I couldn't be more satisfied with the experience. From the moment we started the process, Caner was incredibly attentive, professional, and dedicated to making sure everything went smoothly.
I highly recommend Caner to anyone looking for exceptional service and a truly personalized car-buying experience.”
“Even though I didn't end up purchasing a car, I was thoroughly impressed with Julee's professionalism and knowledge at the dealership. Her dedication to customer service truly stands out. Highly recommend!”
“Steve with C6 Performance has earned 5 stars from me! I had received an item from one of their vendors which was damaged. He went to bat for me and requested everything needed to process getting a replacement to me which is on its way now. His communication and diligence with my issue was top notch. Thanks again Steve & the C6 team!”
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“Fantastic place for your high-end German makes. Sergio, Kenan and the rest of the crew really know their stuff! Pricing is very fair for the quality of work you get. And they give you a full report on everything before they start. Been coming here for at least 5 years and will not be going anywhere else.”