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March 2024 by Hans Hiller
Helpful staff clean well organized. For a small place, they have what you need for repairs n stuff! They also let grown-up get the kid suckers!
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March 2024 by Kristin Shopp
Love the great service that Doug, Niko and team provide. They are always able to provide knowledgeable advice on our home maintenance issues and make my entire family feel welcome.
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February 2024 by Victor Lopez
They have replaced my Honda Civic keys more than once here and they've always worked well. These guys are super helpful, and go above and beyond - and went outside in the rain to make sure my key worked. stellar.
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February 2024 by Anthony Atkins
I left an item at the store and they promptly called me so I was able to return before I was too far away. Great place.
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February 2024 by Jeff Palmquist
I have been shopping there for 27 years and have seen it stay the most friendly place out there, someone is always ready to help and it's surprising how much they have in that little store.
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December 2023 by D OB
Love having Ace Hardware stores in the neighborhoods.I detest going to Home Depot and Lowes.Can find pretty much anything you need here and at all Ace Hardware stores.So appreciative of the convenienceThank you ??
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December 2023 by Suh Kang
ONE OF THE STAFF AT THE WALNUT CREEK ACE STORE WAS SO RUDE, UNFRIENDLY, UNPROFESSIONAL AND TREATED ME WHO IS 75 YEARS OLD LIKE A THIEF.I purchased two small disposable paint brushes, priced at $0.99 and$1.79 each. When I cheked the receipt after l left the store I found out the cashier charged both brushes for $1.79. I also decided to keep the smaller brush only. So I went to the store, checked some outdoor brushes first because both cashiers were busy. Then a lady passed by and asked if I was getting what I was looking for. I told her I would like to return the two brushes and handed her a receipt and the brushes. She said "I need to check the camera to make sure if the cashier actually rang the receipt for the brushes. I was upset but told her to proceed with whatever she had to do. She then asked me what would like to have it happen. I said I would like to just return the 2 brushes and buy a smaller brush for $.99. First of all she never apologized the mistake they made and reluctantly gave me a refund. She later said leave the items I need to return with the cashier first and look around the store. I asked her why she did not trust me when I had a receipt and never used the brushe. She said it is the policy of the store.Very very disappointed with ACE.
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November 2023 by Erick Valencia
Didn't even have to ask what I needed to find, they immediately showed great customer service and helped me find what I needed to help do my job right the first time. A+ to Walnut Creek Ace
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November 2023 by Kat S.
I went to this store with the intent of buying a drill bit 7-10 times over 5 years and there was always an employee "helping" me by convincing me I don't need one. Well, having one (finally, despite their advice, again today) today made my simple job, much more simple! It made me realize how wrong they all were. I found the customer service for the last 5 years asking for help to get one SUPER unhelpful.
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October 2023 by Shannon J.
When I first saw that there would be a 15-minute safety and training session when I picked up the chainsaw, I was doubtful it would be helpful. Bob at ACE changed my mind entirely and walked me through the saw features, filled up the oil and gas, and took me out back to be sure the saw started up. Super friendly and old-fashioned service that will bring me back to this store.
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September 2023 by pat byrne
Nice staff and selves had product to choose from. I was able to make a special order. Went in morning and found parking close.
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September 2023 by Pouya S.
The manager Doug was very nice and was very helpful. Will definitely go back here. Great customer service over all and clean store. Thank you!
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August 2023 by ML B.
Quick stop or domesile crisis these people are very attentive and knowledgeable. Been going here for years and never made to feel stupid! What's great is all the staff know where everything is and prevent your errors due to picking the wrong part. The model train is really fun too!
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August 2023 by Betty T
Katie at Ace Hardware on Ygnacio was super efficient, knowledgeable & helpful to find me the correct size door-jam stick. She offered to fit my purchases into my trunk. I will not shop anywhere else !!
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August 2023 by J alino
It's a small Ace Hardware, but we found what were looking for. Staff were excellent, great customer service, and very accommodating