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January 2024 by Amanda Panda
Worst disabled accessible location. I struggled to get my father who uses a wheelchair in the doors and the teller who helped us didn't want to use the disabled accessible desk.
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December 2023 by Michael Johnson
They are closing a LOT of WF branches now. I have been to this branch every 2 weeks for about 3-4 months now. EVERY time I come inside, there is a line of 8-10 people. WHY haven't they gotten more tellers now that other branches have closed? Average wait time is 15-20+ minutes and it's a freaking JOKE here!!
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October 2023 by Ruben Vasquez
I've been coming here for many years and this Bank on particular always has not only tellers but bankers willing to help you, some of them are Elizabeth, Crystal & the branch manager Janete always willing to go above and beyond to get the help you require.I've gone to many other banks and this one is by far without a doubt the best one.
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October 2023 by J. S.
I have been a customer of Wells Fargo since it took over 1st Interstate. The Vista branch located on Santa Fe Ave., is the absolute worse when it comes to customer service, they have no consideration for the customers time. Also it is very difficult to get an appointment with a banking officer, their response is that the bank officers are busy and not available at this time. It is my opinion that they do not value their customers business, I believe it is time to move to a bank who cares about and values customers.
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March 2023 by Joani W.
Wells Fargo is the WORST BANK EVER! They reel You in saying they will give you $200 to open an account... and WILL NOT PAY YOU!!! It is a battle that you can not win! Do not let them lie to you!!! Stay away!
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February 2023 by Twins X2_Mom
Somehow someone in Vista a place I've never been to In My Life at this particular branch stole all the money I had on my EBT card. Now me and my kids are going to be homeless in the cold.Unfortunately Wells Fargo could not help me get the money back even though it was taken at their Bank. I wasn't provided a video or a picture of the person who withdrew my money from the ATM I got basically no help.Me and my kids and my elderly father who's 87 years old are now homeless.The reason I was told I was not allowed to get help was because I'm not a member or have an account with Wells Fargo.But they'll let somebody take my money out out thier branch.Doesn't make sense.
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January 2023 by Twins toy reviews and more
Somehow someone in Vista a place I've never been to In My Life at this particular branch stole all the money I had on my EBT card. Now me and my kids are going to be homeless in the cold.
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December 2022 by Mike D.
What's the point of having a bank open if no one in there wants to help. This Wells Fargo bank is terrible. Don't bother coming here.
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November 2022 by Gerardo H.
Horrible service and rude..... it's frustrating to see people that work at the branch not do anything but sit at their desks while the line has 10+ people with only 1 teller. It's also disheartening to see a Hispanic woman that works at this branch being sarcastic and rude to a Hispanic man trying to get information.
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August 2022 by Jason Mesches
Never has enough tellers! Morning, noon, adternoon.. weekday or weekend, there is always a huge line and more closed windows than open ones. Meanwhile there are more employees at desks and walking around than tellers. No other branch has this problem. Stay away from this one if you value your time. They sure don't!
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June 2022 by Tina F.
if I could give them zero stars I would. I have had waaaaayyy better customer service at other Wells Fargo locations. I will not return to this one even though it is less than a mile from my house. Save yourself the heartache of managers on a power trip. We have several accounts with Wells Fargo and have even paid off a mortgage with them. I am so frustrated that we are going to switch to a credit union.
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April 2022 by Vero W
Treated poorly" one teller( new guy) very nice young man' say he can help me and the teller in the nexed window looks over at him and told him no u can no do that " with a mean look on her lil face! Felt bad for the new guy! E vista way would never do me wrong! Too bad I had to go to this horrible location.. Im done with your location!
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March 2022 by Kyle Gosselin
I don’t go to the bank often and the staff here is the main reason why. No answers 30 plus people in a line and only two tellers open. Yet another reason why I want to leave this bank.
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February 2022 by Kevin Kaufmann
Worst customer service ever. Went in 3 times at their request, each time they forgot they were helping me. Never called me like they said they would. Rosa, the manager, is doing a terrible job and Jose is just as bad. Wasted several hours. Will never go back.
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January 2022 by Maria Breton
I've been coming to this branch for 2 years, from the security guard to the tellers and even personal bankers have been always helpful. I had to do an emergency transaction, they were understanding and accommodating since I did not have an appointment, I was really impressed with their customer service, one of the personal bankers gave up his lunch break to help us. Simply outstanding, and caring, great people , great bank.Thank you!
