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September 2024 by Christopher
The Team and Management at this location will go above and beyond for you!
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August 2024 by Charles Kiesewetter
Mike Diamond was awesome. I've been to 6 different stores trying to get help with my business account. Not only was he able to provide the solution needed but was provided concierge level service in a timely manner.
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August 2024 by Cathy
I came to pay my bill. Jony was soooo great! He suggested that he could save me $25.00 a month by changing my plan to 3 gigs.
I am so grateful to Jony for taking the time and suggest this new plan!
Thanks to Jony Im a fan for life!
7/25/2024
Well since this review Version reducesd me to 2 gigs soon after this review. Yesterday I was at the store paid $10 over what I owed. And for some reason my phone still won't work. I have spent hours trying to activate my phone. It seems the payment made yesterday didnt go through, even though I paid cash.
I use to have automated payments, but Verizon turned off that too.
Its become a bloody nightmare trying to pay & activate my phone! Why does Verizon make it so hard to talk to a live person? The automated service just spins me in circles. There are no options for: "I've paid above the minimum payment, but you didnt activate my phone".
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July 2024 by Dean Hopkey
Nick was very helpful & and polite. Thanks
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April 2024 by Ian K
Service was excellent and prompt.
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February 2024 by Debbie Lopez
Fabian was so helpful
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January 2024 by CrazyGamer
Connecting my phone was a pleasant and quick experience , the entire staff set a welcoming atmosphere, with Bryan especially being attentive and friendly .
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January 2024 by Izabela Wronka
Verizon turned off my line without a notice. I was left without a number for over a day. I came in to have it fixed since this is what was recommended. The person who checked me in was rude and not helpful. I asked for help with initial issue and was told “absolutely not”. I was left on my own for almost two hours struggling having things done. That one person didn’t check on me once, didn’t address the issue, ignored me during the whole time of my visit. After hours of struggles I was able to figure the situation out and was able to get in touch with a really nice specialist who had no issue being respectful and helpful. He was able to show me in one minute how my initial issue could be resolved. To clarify, I was never offered that by the check in person. I still can’t believe how mistreated I was by this location. It’s unacceptable. I’m currently looking into switching to a different phone carrier. I don’t want to do business with Verizon, fixing the issues that they made without my consent, wasting my time, and treated badly.
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January 2024 by Iza W
Verizon turned off my line without a notice. I was left without a number for over a day. I came in to have it fixed since this is what was recommended. The person who checked me in was rude and not helpful. I asked for help with initial issue and was told “absolutely not”. I was left on my own for almost two hours struggling having things done. That one person didn’t check on me once, didn’t address the issue, ignored me during the whole time of my visit. After hours of struggles I was able to figure the situation out and was able to get in touch with a really nice specialist who had no issue being respectful and helpful. He was able to show me in one minute how my initial issue could be resolved. To clarify, I was never offered that by the check in person. I still can’t believe how mistreated I was by this location. It’s unacceptable. I’m currently looking into switching to a different phone carrier. I don’t want to do business with Verizon, fixing the issues that they made without my consent, wasting my time, and treated badly.
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November 2023 by Kohl Idler
Fabian was incredibly helpful with helping me with my eSIM. Even though the sim didn’t work he still took his time and was patient looking for solutions for me.0
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November 2023 by Sherry Yost
Great customer service. Got me out in a timely manner.
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November 2023 by Nisey “Nisey”
Autumn and Fabian were both AWESOME!!! I had issues with my phone and they got me a newer phone and switched all my stuff over very fast!!! Very AWESOME customer service...fast and friendly as well!!!
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October 2023 by Danielle Gomez
Magi was so unprofessional i quite literally almost cancelled my services right then and there. its crazy the company allows someone this rude to remain employed there
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October 2023 by Greg Higdon
Excellent!
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October 2023 by Victoria Bennett
Fabian was so helpful and professional!
