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September 2024 by T T
This place is great. We recently moved up here from PB and have been struggling to find a good veterinarian. Most places up here are a ripoff and gouge their customers. I’m all for giving my dog the best but I’m not for getting ripped off. This place is totally different and the care and time the staff gave us during the visit was great! Oscar has found his new vet.
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September 2024 by Adolfo Sanpedro Gante
Wonderful services always! My dog loved the kennel assistant they were great with him and you can tell they care.
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August 2024 by nicolle russo
Great doctor! Very good at explaining everything during the appointments!
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July 2024 by Pat M
Friendly, professional and helpful. But you need an appointment to get to get in
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July 2024 by Maribel S.
The staff is friendly and the medical team is amazing with my furry family member. We have been coming to this Vet for over 10 years and highly recommend them
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May 2024 by Mirka Holbrook
These are nice people and my dog loves them.
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May 2024 by Daniel K.
Kelly and the crew at Tri City Vet are awesome! Dr. Porte is very knowledgeable and has helped with our animals a lot--they also don't charge an arm and a leg. I highly recommend them!
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April 2024 by Stephanie Lawson
Love my vet Dr Port. Highly recommend this clinic for dogs and cats.
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March 2024 by hattie m.
I got my kitten neutered here and it was great and easy. It was extremely cheap for him to get neutered, pedicured, and microchipped compared to all of the other places around. They were very thorough with me and the staff was friendly. The building and everything inside was a little bit outdated and they also asked me for his vaccination record one hour before they closed (the day before) and said if I couldn't get it to them within the hour they'd need to vaccinate him again. I understand that but asking ahead of time would've been great as I was at work. Overall, I suggest this place and would go back!
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March 2024 by Simon Harrison
Before I get started, know that I'm always careful not write or say anything negative of anyone before considering all situations, sides, and perspectives. And I never get personal.
That said: We were very disappointed with Dr. Ken Porte and (most of his) staff. I say this with no pleasure, but instead to let be known the regret we have in choosing this practice and also to hopefully spare another animal from what we consider, subpar care.
In summary, it is my strong and informed position that he:
- Delayed adequate and proper treatment of my dog's condition leading to a more rapid onset of diabetic condition
- Failed to provide additional treatment options which resulted in accelerating my dog's cataracts and subsequently his premature blindness
- Was not sensitive to the costs in diagnosing and treating my dog by way of superfluous tests and procedures
- Provided medical information which conflicted with the other veterinarian at his practice
- Sanctioned (directly or otherwise) his employment of rude and unaccommodating front office clerical staff.
On a positive note:
- He did spend a considerable amount of time explaining how to administer insulin injections and did call us back to answer our questions early on in the process
- His medical assistants were very polite and helpful
My general feeling is that Dr. Porte just does not care. His bedside manner is off-handed and his care for (our) animal under his care is cursory and happenstance at best, and, if i can be so bold, negligent at worst. We strongly feel that his lack of urgency and, quite frankly, passion, led to a rapid degradation in our dog's health with an equally poor prognosis.
After diagnosing our dog with diabetes, Dr. Porte wasted precious time as elevated sugar levels ravaged our dog's eyes and organs. He did so by subjecting us to accommodate weekly in-clinic blood tests month after month after month in an attempt to get our dog's daily injectable insulin meds, "just right". I realize the logic; vets need to be careful not to increase insulin dosages too high/fast, but in retrospect (and from what we know now), Dr. Porte spent far, far too much precious time on this which resulted in run-away blood glucose levels over many months and a rapid progression of our dog's diabetes.
And when we asked him what specific diet our dog should be sticking to, he say that we could feed him "anything" as long as he ate to satiation. On asking him, half jokingly, if a bowl of pasta would be ok, he said, "sure". Unbelievable.
Moreover, throughout all this time and after, Dr. Porte never once prescribed anything other than insulin, to slow down the progression of the disease.
I write this now with the benefit of hindsight and the regret that we wasted so much time in treating our pup. Unfortunately this account is in stark contrast to the excellent care we are receiving from our current vet. Immediately on examining him, she recommended a low carb/moderate protein/fat diet, and sent us home with anti-inflammatory eye drops to help slow down the unavoidable blindness, which is all too common in diabetes.
Alas, had we cut to cord with Dr. Porte sooner...
As for our pup, he is still going strong (knock on wood) well over 4 years since being first diagnosed AND still living 2 years more than Dr. Porte said he would. He's now almost blind and deaf but still perks up when we grab the leash.
So in summary, this is a cautionary tail:
Be aware, do not blindly trust, do your homework and ask questions.
As for Dr. Porte, I personally don't think he's a bad fellow, and maybe he genuinely once meant well, but the facts speak for themselves.
Best of luck.
Simon
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February 2024 by Paps S.
Before I get started, know that I'm always careful not write or say anything negative of anyone before considering all situations, sides, and perspectives. And I never get personal. That said: We were very disappointed with Dr. Ken Porte and (most of his) staff. I say this with no pleasure, but instead to let be known the regret we have in choosing this practice and also to hopefully spare another animal from what we consider, subpar care. In summary, it is my strong and informed position that he: - Delayed adequate and proper treatment of my dog's condition leading to a more rapid onset of diabetic condition - Failed to provide additional treatment options which resulted in accelerating my dog's cataracts and subsequently his premature blindness - Was not sensitive to the costs in diagnosing and treating my dog by way of superfluous tests and procedures - Provided medical information which conflicted with the other veterinarian at his practice - Sanctioned (directly or otherwise) his employment of rude and unaccommodating front office clerical staff. On a positive note: - He did spend a considerable amount of time explaining how to administer insulin injections and did call us back to answer our questions early on in the process - His medical assistants were very polite and helpful My general feeling is that Dr. Porte just does not care. His bedside manner is off-handed and his care for (our) animal under his care is cursory and happenstance at best, and, if i can be so bold, negligent at worst. We strongly feel that his lack of urgency and, quite frankly, passion, led to a rapid degradation in our dog's health with an equally poor prognosis. After diagnosing our dog with diabetes, Dr. Porte wasted precious time as elevated sugar levels ravaged our dog's eyes and organs. He did so by subjecting us to accommodate weekly in-clinic blood tests month after month after month in an attempt to get our dog's daily injectable insulin meds, "just right". I realize the logic; vets need to be careful not to increase insulin dosages too high/fast, but in retrospect (and from what we know now), Dr. Porte spent far, far too much precious time on this which resulted in run-away blood glucose levels over many months and a rapid progression of our dog's diabetes. And when we asked him what specific diet our dog should be sticking to, he say that we could feed him "anything" as long as he ate to satiation. On asking him, half jokingly, if a bowl of pasta would be ok, he said, "sure". Unbelievable. Moreover, throughout all this time and after, Dr. Porte never once prescribed anything other than insulin, to slow down the progression of the disease. I write this now with the benefit of hindsight and the regret that we wasted so much time in treating our pup. Unfortunately this account is in stark contrast to the excellent care we are receiving from our current vet. Immediately on examining him, she recommended a low carb/moderate protein/fat diet, and sent us home with anti-inflammatory eye drops to help slow down the unavoidable blindness, which is all too common in diabetes. Alas, had we cut to cord with Dr. Porte sooner... As for our pup, he is still going strong (knock on wood) well over 4 years since being first diagnosed AND still living 2 years more than Dr. Porte said he would. He's now almost blind and deaf but still perks up when we grab the leash. So in summary, this is a cautionary tail: Be aware, do not blindly trust, do your homework and ask questions. As for Dr. Porte, I personally don't think he's a bad fellow, and maybe he genuinely once meant well, but the facts speak for themselves. Best of luck. Simon and Sandi Harrison
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January 2024 by Joseph Serrin
Swift process for getting my dogs rabies shot. Really nice staff and do recommend
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January 2024 by Peggy Martin
Great people
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December 2023 by Tammie Sotola
Had my kitten neutered at Tri City Vet. Super friendly staff, Amber was so nice and Dr. Porte was wonderful. My kitten did great with minimal recovery time. The cost was much less than some other places charge, I called several. I’m happy I found them.
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November 2023 by Sara M.
Dr. Porte is the vet we've been looking for ... for decades. We have a bloodhound with chronic eye and ear issues. We dreaded going to our previous vets because they wanted to put her under anesthesia every time. Our old vets would say they couldn't examine her eyes or ears because she wouldn't let them look. (I witnessed one short attempt less than a few seconds before immediately recommending putting her under). We were ready for another opinion. Our girl is 10 years old and we were nervous about putting her under... but also the cost was killing us with the frequency. Enter Dr. Porte and his team into our lives. They have always have gotten her in in a timely manner. Always very kind and accommodating. Dr. Porte spent a great amount of time with our girl and actually sat on the floor with her! talked to her, pet her, and made her feel so comfortable. She let him look at her eyes and ears! I was in shock. She wasn't immediately dismissed and recommended to go under like in the past. She even kissed his hand which is a HUGE HONOR with this girl. She is very stingy with kisses. You can tell he loves what he does and loves animals- he's a natural! He gave us options starting with least invasive with the recommendation to only escalate treatment IF we needed to. For that I am forever grateful. He seriously made my whole family feel so good about our fur baby's care. We don't have a fear going to the vet anymore. We are doing things the right way thanks to Dr Porte. We take all three of our dogs there now :) Afraid of more people finding Dr Porte after posting this... but he deserves the recognition for what a wonderful provider he is (I'm a Dr myself), his staff, and the experience and treatment approach are superior to anything I've ever experienced.
