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November 2023 by Tatiyana Chandler
Love this storage company we have had one small unit with them and are looking to get something bigger. Dominick has been EXTREMELY helpful with providing options and prices and has a very welcoming personality.
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November 2023 by Lisa Gerardo
I love this place! I was in need of a 2nd unit and they made it so easy. Resevered over the phone and went in next day. Dominic was so sweet and helpful!! The whole place, office, outside and buildings just sparkle (I've seen some with stained carpet in hallways ??). Their pricing is fair and competitive and worth every penny!! I'd highly recommend StorQuest on Melrose in Vista.
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November 2023 by Zach Terrell
Renting a unit took about 8 minutes and was very simple. I was surprised they take cash which is convenient. The facilities are nice and well maintained. I’ve only met one staff member but he was super cool and helpful.
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October 2023 by Ashley T.
the owners are some of the nicest people I have met, they are helpful and just a friendly couple. Iam blessed I was able to meet them before I move, the facility is very clean and tidy with good security would definitely recommend to anyone
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August 2023 by Sean Patterson
Jessica was incredibly helpful with taking as much time as needed to find me the storage unit that worked the best for my needs and budget, and then helped make the registration process as fast and as easy as possible! Plus, the facility is absolutely impreccable to the point where I feel like I'm dirtying it if I don't get all the sand off my boogie boards before storing them, hahaha. Even the boxes and other packing materials for sale in the office are very reasonably priced. I will always keep coming back here!
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August 2023 by Cyndi G
Hi Jessica!I like to thank you for helping me with a unit that fits my budget and the space I looked for. Enjoy your day and this was a pleasure to have met you today and I look forward to seeing you again.Sincerely Cyndi
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August 2023 by K G
The facility is excellent, with proper temperature control. We moved out of a nearby facility that claimed temperature control--the only AC was in the office! StorQuest is cleaner, has more dollies for customer use (that is rather important, to put it mildly) and the clientele are cleaner. A far better experience all around. Alex at the front desk made sure we got the right unit for our needs, taking the time to explain everything. We checked carefully for mold in the facility since that was mentioned in a couple reviews. It is gone--and we spent 1 1/2 hours looking all through the place, having Alex open several available units. He explained that issue was taken care of right away when it occurred--the mold was removed and prevented from reoccurring. The air in the building is dry, our documents and equipment will be in perfect shape here. The competitor facility we moved out of had such high humidity it was only a matter of time until everything would rust and rot. StorQuest meets our needs, the price is reasonable, highly recommended!!! A year later we still have the same experience. Move out was painless and we couldn’t be more satisfied!
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July 2023 by Mark Weyant
First storage unit experience and it was awesome. Great customer service and a clean facility. I would highly recommend!
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June 2023 by Sadie “Ben” Verdugo
This has been a good place so far, I’ve only been here a few times but one of the customer service people, Chelsea was a big help when we first got set up with everything. We originally had a small storage space but she helped us pick out a better size.
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June 2023 by Madisson E.
Really bad customer service, weird hours, access's to one building but not the other.. this place needs some improvement.. we called to help help and the rep was rude and not helpful at all. Called again and got a different person and she helped us do what we needed. Sh*t show this place is.
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June 2023 by farzaneh rahimi
I entered the office to a very warm and friendly welcome back by Chelsea. While she was very pleasant, kind and professional, she tried her best to help me decide on the unit I need. Thanks her so much.
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June 2023 by Ben Verdugo
This has been a good place so far, I’ve only been here a few times but one of the customer service people, Chelsea was a big help when we first got set up with everything. We originally had a small storage space but she helped us pick out a better size.
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May 2023 by Sami Jo Cote
Dominick was fantastic helping me get the right storage unit that I needed. The place is secure clean and easily accessible. It's a great company and reasonable pricing.
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May 2023 by Lonnie B.
I want to say THANK YOU to Dominick, the gentleman that helped me. He was very informative and took attention to detail in his tour of the place for me. In the end I found the place to be super clean and extremely secure... in combination with all of that, I was sold!
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April 2023 by David G.
I've been with this storage facility since they opened and for the most part it's been a good experience. I would say over the past year or so, is where some issues have come up. They are not staffed to meet the needs of the business. Two weeks ago my wife and I went to get some items out of our unit and had to give our DL to use a cart. No big deal, but when we went to return the cart and get our DL, the only staff member for the day went to lunch. We had to wait an hour then drive back to the storage facility to get the license. We left a voicemail for the store manager and he never called back. I went back today and there was no one available to use a cart.
