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February 2024 by Renee P.
this review is for the stater brothers located North Santa Fe in Bobier I was just there shopping and as I was leaving a downpour of rain came down and I was standing at the door waiting for it to subside and the manager came out with an umbrella and had a person that worked there walk me to my car with the umbrella and unload my groceries for me I feel this was a very helpful and thoughtful thing to do for someone especially when they didn't even ask for it and I will continue to shop there as I have in the past 10 years thank you everyone Renee
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December 2023 by Jayam Amin
Went to the store to purchase vitamins today. Spoke with Juan who is the manager. They had a deal for buy to get one free. Juan refused to honor this deal. He told me to buy it if I want to if not then there is nothing he can do
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December 2023 by Terri Osterfeld
This is the best supermarket around. You got yourself there. The meat is awesome ?
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November 2023 by Jayden G.
Ive been coming to this store for a while I always been greeted by the old managers with such a good attitude, now when I walk into this store im not even greeted by these so called managers. I wave down to I believe Jose manager and he walk past me like I wasn't there they shouldn't be called manager if they don't have good customer service and I wish this store can see that Veronica, Maryam, Lizabeth they should get the recognition they deserve. They will do a better job then these so called Sergio and Jose.
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November 2023 by Ozzy Fuentes
DO NOT COME HERE by yourself expecting to have a pleasant shopping experience. This is the second time I was being watched and stalked by the manager and workers. I only came here to buy some milk and ended up shopping around when I had a weird feeling of being watched and followed, to which I was absolutely correct. I do not fit any stereotypes of a thief, being homeless, or a low life like they do. I will continue to document my traumatic experience from here on, and if this continues, I will have my attorney file a case for stalking and harassment.
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November 2023 by Lizbeth Gaytan
Restroom smells like a decaying animal. It smells horrifying. A hazmat is needed. Definitely a stater brother thing as it's not the first restroom that reeks.
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November 2023 by O R.
I stopped at this store to purchase a couple of items and was impressed by the customer service . The store manager Sergio greeted me and asked if there was anything I needed help with and I actually did. He walked me to where the item with no hesitation and let me know if I had further question to let him know. I will say he has excellent customer service. That being said the store can use a bit of a upgrade like the Oceanside location.
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November 2023 by D L.
I stopped at this store last week to buy some of the boneless skinless chicken breasts that were advertised at $1.99 pound. Good price, but terrible quality. I would say these as more fitting for dog or cat food, which is where these should have ended up.
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October 2023 by N. T.
It's Sunday and there's not enough cashiers. Does the manager even know how to run a store? How does the manager not schedule people on a Sunday, football Sunday. Looks like a circus in this store, with the manager being the main clown. I bet he just cares about his bonus at the end.
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October 2023 by Tiffany Jackson
Prices could be reasonable at times, very nice workers, keeps the store clean, when my Family comes in.
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October 2023 by Jerena B.
We came here and went through the 15 items or less. Lisa was our cashier and when she saw our basket she immediately asked if we had more than 15 items. Before I could answer, my sister in law says "we have 3 separate orders." Lisa replies, "3 orders would take a long time" I immediately turn to my sis and say "she's b****ing!" I told her it wouldn't take any longer than if 1 other person was being us. She made me angry and my nephew feel uncomfortable because he asked his mom if we should just go to another line. I understand stores can be short staffed and cashiers need breaks, lunches or to go home but y'all need to get Lisa to check her attitude. She has no problem being friendly when she's bragging about how much the jewelry her man bought her costs (yes I come here so often and have had her as a cashier multiple times). If you're in a hurry or agitated, the customer shouldn't be able to tell. Do your job and take it up with management if you need to be relieved, go home on break or whatever.
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October 2023 by Maria S.
The meat here is hardly ever stocked. The service is horrible. Cashier Lisa is totally rude and dismissive. She tossed middle divider stick at my direction as I'm placing my groceries down. Instead of sliding it down. She was completely friendly to the person before me even displaying as app on her phone for the other customer and then completely ignoring me, writing stuff down on a clipboard, and then she didn't even hand me my receipt she placed it by my groceries. Horrible customer service. Her energy was off. Maybe she needed her break.
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October 2023 by Angel T.
It's always a pleasure getting Maryam as a cashier. Always makes check-out process so much easier fast and friendly service. Thank you Maryam.
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October 2023 by Manny Gomez
The manager is not capable of running this store. How did he even make it as a manager ? They need to bring back the other gentleman that was there a while ago , does the manager have family working there or does he have favorites? Nepotism, at its finest. This guy should take some notes from the manager that was there before him . Kind of feel sorry for some of this stores employees, he clearly has his favorites, if as a customer can tell. Does Stater Bros just promote any one? I think I'll be going to the Sycamore for now on. Doesn't seem like a hostile store there.
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October 2023 by Nisel T
It's Sunday and there's not enough cashiers. Does the manager even know how to run a store? How does the manager not schedule people on a Sunday, football Sunday. Looks like a circus in this store, with the manager being the main clown. I bet he just cares about his bonus at the end.