Rite Aid is praised for its friendly and helpful staff. Customers appreciate employees like Grisel, who is knowledgeable, helpful, and always smiling, making a positive difference regardless of how busy the pharmacy is. Hue is also highly valued for her kindness, gentle manner, and beautiful voice, which left a lasting impression. Renee stands out for her exceptional customer service, actively helping customers find items and walking with them to ensure they get what they need. The staff’s warm greeting, ability to remember regular customers, and genuine care create a welcoming atmosphere that customers love and appreciate.