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July 2024 by Samera Taki
First time here; disappointed
The salon is nice. Quiet, with peaceful nature videos on the TV. Cleanish... acrylic nail bits were just swept onto the floor and bottles were partially open. But the table and seat were fine.
I got Gel Ex for the first time. I've gotten my nails done a handful of times in the last 5 years, so I'm no expert. But there was no cleaning of my nails before or after buffing, and the first coat of glue/polish was just applied on top of the dust from the buffing. Also, when she cut my natural nails beforehand, she just cut them straight across and did not cut/file the edges of my natural nails.
I had to ask for the edges to be smoothed and evened out multiple times, and even then had to fix the sides myself where it was still rough and my natural nail was not filed to blend into the gel ex (as they had not initially been filed). There is also a small air bubble on one nail and a several "balder" spots where the polish was not applied evenly.
She did my cuticles very gently, but they are not even and one finger has the base glue/polish extending into my cuticle. She also did the primary shape of the gel ex with great care, doing a short almond shape as I requested. Overall I was there for 1.5 hours. I'm not sure if they are inexperienced in gel ex; if I'm correct it's a relatively new method for the industry. But for $65 (for just plain color, no design) I would have liked nails that I could walk out of the salon with and feel good going straight to a formal event-I did not. I had to finished the filing myself and I feel the need to buy a similar polish to cover the gaps.
From other review pictures, that beautiful, perfect manicure look is achieved at this salon; but those manicures must not have been gel ex. I am hopeful that these will at least stay for a few weeks and give me some of my money's worth, since I picked gel ex for the longevity.
Edit: I'm dropping my review from 2 stars to 1 because it has been 5 hours since I got my nails done and one already broke.
Second edit: the nails were not great, but the shade was pretty so I figured I would keep them and see how long they lasted; I did not expect 5 hours.
Not wanting to risk other nails being broken, I returned to the salon the next day to get the gel ex removed and was met by rude customer service.
The nail tech who removed my gel ex was the same one who saw my review. He refused to refund me for the botched job, which I politely accepted without argument. Despite this, he seemed personally offended by my review; I had tried to word it nicely, pointing out both good and bad. Still, he initially disagreed with my request to just get the nails removed. He insisted they were nice, then said he didn't see any air bubbles (he had already cut that part off).
I understand that negative reviews are not what any business wants, however the solution to this is not to try to convince a customer that their opinion of a poor service is wrong. He told me that nails done at salons break often, and that I wouldn't know this, since, per my review, I don't get my nails done very often.
This is true; I don't get my nails done often. But I have gotten them done before with acrylics. I'm also an adult with the ability to think logically, so I knew it was strange and probably bad form when, during my actual nail appointment the day before, my first nail tech buffed my nails, did not wipe them, and then applied the adhesive directly on top of the dust produced from the buffing. I also knew, from both experience and common sense, that professional nail salons should not be adding so much adhesive that it oozes onto the cuticle, should not be doing cuticles so poorly that they look worse than before, and should not apply polish messily along the edges of the nail. I also know that I've
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July 2024 by Jessica Metler
Friendly employess, Loved my mani pedi!
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July 2024 by Nessa M
Unfortunately disappointed with my experience.
The lady doing my nails cut my cuticle to where I was bleeding. The color I chose was not the color I ended up with. They said the color you choose is not always what’s in the bottle so it can come out differently. So basically the color you choose that you want may or may not be what you get. I never get my nails done, this was a little treat to myself for getting a new job. Just super bummed out. :/
For reference: I asked for DD196. Darker shade and no glitter. What I ended up with was clearly a lighter shade and has glitter in it.
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June 2024 by Paula Watts
Illegally using my professional image to advertise their business. Without authorization or permission.
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June 2024 by Frances Hernandez
I️ have Been going here for over two years and have recommended to a few friends and coworkers and have never heard a complaint. I️ would Recommend it over and over again I️ love This salon and will never cheat on them and the one time I️ did I️ had To get my nails redone within a week
Cleanliness: This location opens clean tools every time and has the tub liners which I️ love
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June 2024 by Shelly F.
I have been going to V for 4 plus years. Steve is always so pleasant, kind and funny. He remembers me and my daughter when we come in, always has the chair ready on time when appointments are made. It's a small and more intimate/relaxing setting, which I love. Classic pedicure $30 and it comes with the aroma therapy foot bath and hot stone massage. It's very clean, which is key for me. Located in a strip mall off Melrose, it's easy to get to with plenty of parking.
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June 2024 by Ingrid M.
I only come here last resort, Its near by my home but i rather drive elsewhere. Its expensive but thats not the problem, i can pay good money for a job well done! But the set was badly made.
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May 2024 by Jasmin M.
Super happy with my visit to V! First time at this salon and have been to hundreds across San Diego and LA county. Kevin took my initial call and answered all questions nicely and had an appointment time for me to come in later that day. They do offer Gel X nails + mani/pedis for kids which initially were my two main reasons for choosing them over others in the area. After stopping in, the staff was very friendly to me and my 4 year old daughter, letting her sit in the pedicure chairs next to me even though she couldn't quite reach the foot bowl. They did a polish change for her and my pedicure was amazing. The lady who did my pedicure was incredible + so nice and thorough/not rushed - I wish I had gotten her name! They used hot stones for the massage portion which I loved. Kevin did my Gel X nails himself and was a perfectionist in the best way. They were stunning. The color options are vast and they have many cool trends as well. I haven't been so happy with my nails in years honestly. The shape was excellent and exactly what I asked for. Not to mention, they stayed on for over a month (which yes is too long and they definitely grew out) but with ZERO lift, none falling off, and no breakage. I know a lot of salons that cheap out in the nail glue, but this is not one of them. 10/10 recommend and will be going back! Thank you V Nails for a great experience for me + best experience for my daughters second pedicure.
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May 2024 by Alejandra M.
The service here is always 5/5 stars. If you want good gel x to last you many weeks come here, they always do a great job. They always last me about 4-5wks. I always recommend this place for gel x and pedicures. They take their time doing both and making sure they always offer the best quality.
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May 2024 by Samantha R.
How disappointing. I'm new to the area and went in for a basic gel manicure and pedicure. When I walked in the man who "greeted" me said they could try to fit me in and to sit at a table. I sat at the table for nearly 30 minutes before a lady sits down to start and I mentioned wanting to go to a pedicure chair as I was getting that also. The man jumped up and came over and so rudely told me that they fit me in and that now they don't have time to do my pedicure. I've never felt so unwelcome at a business and the man came off as a bully. I will not be back and wouldn't recommend, there are plenty of nails salons. Take your business elsewhere.
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April 2024 by T
Service is great here and my nails look amazing!
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March 2024 by Daisy Aguilar
Steve and Fawn are the best manicure techs! they always amaze me with what they can do with nails. They have amazing skills and kindness that no other nail tech that I had encountered has. I always have a smile on my face when I leave with prefect and pretty nails done by either one of them ?
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March 2024 by Anita Bennett
Best nail salon in area! 3 of us went in at one time. Wonderful pedicures, professional service, awesome massage finished with hot stones. Really look forward to our appointment every time we go.
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March 2024 by Nicole H.
Love this little salon. I get dip and my nails last a month each time! They are busy so make your appointment ahead of time but the staff does excellent work.
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March 2024 by Peg M.
I have received several pedicures at Vnails and the techs are all very polite and the results are nicely done.
