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June 2024 by Victoria A
My puppy and I love coming here! They have cute cookies at the front for doggos in cute shapes, plenty of bone selection, and the toy isle is unbeatable. A little pricey if I’m honest, for example the water life vests at close to $40 whereas on Amazon I can get them for less than half that price. Other than that, the staff are so nice and always welcoming when we visit.
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June 2024 by FELIX JR
The staff here is super friendly and very knowledgeable.
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May 2024 by Aaron Carpenter
This place has a great selection of high end dog foods as well as lower priced ones too. We find many items here that we previously had to drive all the way to dexters deli in Carlsbad for. Happy to have this place in Vista and close to a grocery store too.
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March 2024 by mimi terrace
The employees are nice, but the items are too expensive.
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January 2024 by Chriss (Mami)
I only go here because the dog food I feed my dog is not sold at petco . The staff here is always all over the place always seems to be new employees not knowing how to ring up or questions. One young girl shamed me for feeding my cats kibble she said wet food should be fed to cats. Yea well I own 4 indoor cats and can not afford to feed them all strictly wet food I did not even ask her about that anyways. There was this young lady working there that was super friendly and helpful she's no longer there as of December I think. Anyways going to see if I can order my dogs food online to just avoid all the chaos
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November 2023 by Megan Gill
Great stock up. Knowledgeable staff!
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October 2023 by Haley H.
We absolutely love Pets Plus! They have everything you need from food, toys, accessories and more. But to boot they have the most phenomenal customer service across the board. Every time we walk by we stop in to say hello and grab a duck heart for our golden retriever. The staff always remember Taters name and go out of their way to say hello. It's obvious that the staff have a genuine love of animals and I appreciate that so much! Their prices are very fair, selection is plenty and the staff are amazing. Highly recommend shopping local and treating your pet here!
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October 2023 by Beatriz Zerquera
I just want to get a puppy
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September 2023 by Kathleen s.
Huge store, well organized, returns accepted without too much trouble. Coupons available monthly. Huge variety of different brands. Friendly staff. Healthy food for my cats, plus many different toys, etc. I actually look forward to going to this store. It's kind of rare because I'm not into shopping. Thanks to all people responsible for maintaining this unique store. I switched from pet-co, and what a difference this store is.
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August 2023 by H Taylor
Nice, clean, new pet store. They have good selection to choose from.
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August 2023 by Elvira Lopez
They have good quality products
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July 2023 by Katie W.
Amazed at the selection! Quality brands and mainstream brands too. Large and clean store. Staff very friendly. Angelica is exceptionally customer service oriented. Highly recommend this store. Does not charge boutique prices.
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July 2023 by Stephanie T.
This is a nice local pet store, but is a chain. Set in the vista village. It has a good selection of pet food and things. It does not have any animals here, including fish. It does host some adoption events from time to time tho. It also will host a mobile dental clinic and shot clinic from time to time as well
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July 2023 by Susy Lozoya
Always wonderful, friendly service. I always find what I need and more! I love how I am greeting right as I walk in, I masked for assistance and am walked to my car with my heavy items. I visit both the Escondido and Vista stores and it’s always a great experience.I am most impressed with how great the stores look every time I visit. Kathy and Pam are always so helpful and very attentive.Thank you for the great customer service experience. Plus my fur babies love visiting too! I always look forward to my next visit.
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June 2023 by Damien Miyu “Sludge Judy” Loveless
They're very nice people. There have been a few hiccups with orders, but they always seem to turn it around and make things right (its usually not their fault, though), which I really appreciate. I have a disorder that makes me very tired 24/7, so my time out is valuable & I very much notice when people are respectful of it.Its a stressful endeavor just doing simple errands. Whenever I get something heavy, they always help me carry it out if I ask, or am seen struggling. Believe it or not, it's not the default at other places. I'm overall very pleased.
