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March 2024 by Laura D.
I highly recommend Discount Tires! I go to the one off Melrose in Vista,CA. They are always friendly and super helpful. Today I received awesome customer service from Ismael whom happens to be the manager. I've seen him there before and he's always busy working. He went thru various options to help me find the best deal and the best discounts. Thank you so much Ismael!
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March 2024 by Thomas M.
Like a Race Team Pit Crew, Quick! Arrived for a tire rotation and spoke to Juan. He introduced himself, examined the tires, and had his Pit Crew go to work. Hadn't finished going through all my email accounts and the car was done. Wow! Amazing. Had purchased the tires from Discount Tires a few years ago and so the tire rotation was free. Great value for $ Have to say: for this region of North San Diego County, my best Discount Tires experience yet!
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February 2024 by Ally S.
Let me just start that I hate getting tires or my car serviced... but when I need too I come here and this specific location I think they are all the same but I just love the guys at this store. I called, they ordered my tires gave me a great price let me also add I drive Run flats and these tires are not cheap. Anyways they gave me a better price than Costco and had my tires the same day. I always make an appointment because well why would you do anything without one! So tires were in, appointment made. I checked in, they explained everything in Laymans terms and I paid! 30 min later my tires were on, balanced or whatever they do back there and I was on the road! Ask for Adrian too when you come- he seems to always be the nicest and most knowledgeable. There are a lot of tire companies out there but Discount Tire in Vista off Service is honestly the best!
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February 2024 by Brad Johnson
New shoes !! (Tires) great people , very reasonable time to install 4 Tires.
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January 2024 by Kaitie A.
Junior was helpful and this location is efficient. Make an appointment online to avoid any wait.
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December 2023 by Bruce W.
I went in on Weds to get my tires rotated but it didn't happen needed a tire and they did not have it on hand. No big deal...kinda. Came in on Friday and a Service writer named Junior helped me out. Awesome guy felt kind bad because I wasn't too happy with the service I received on Weds. I explained what happened... Junior listened to me and heard me out. Made my whole experience better. I've been going here for years, Junior is awesome and cares won't try to upsale you. A honest business man. Thank you Junior.
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December 2023 by Pete R.
We have bought several sets of tires here over the years. Good prices and service here. Today a screw in the tread of a fairly new Michelin brings me in. Definitely fixable and they do the repair for free!! That's great news compared to about $300 for a new tire. A little hectic in the lobby but once checked in it will be a pretty quick job, less than an hour.
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November 2023 by Aaron Carpenter
Awesome service and customer service from this location. We have lived off of monte vista for years and have consistently brought our vehicles back to this location specifically due to their awesome customer service. Recently had new BFG KO2’s put on my Tacoma and Jose M really was great to work with. His customer service was really above and beyond my expectations in assisting me with my new tire service. Thanks a bunch Jose. Really appreciate the awesome service during the holidays when you were obviously busy. Made a huge difference.
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November 2023 by Mike Perez
Certainly! Here's a sample Google review for outstanding service from Jesus at Discount Tire in Vista,I recently visited Discount Tire in Vista, California, and was thoroughly impressed by the exceptional service provided by Jesus. From the moment I walked in, Jesus greeted me with a warm and welcoming smile, instantly making me feel valued as a customer. He was not only knowledgeable about the different tire options but also took the time to understand my specific needs and budget.What truly set Jesus apart was his attention to detail and his commitment to ensuring that I was completely satisfied with my service. He walked me through the entire process, explaining each step and answering all my questions with patience and expertise. His recommendations were spot-on, and I am extremely happy with the quality of the tires I purchased.Moreover, Jesus went above and beyond by ensuring that my tires were installed promptly and efficiently. He also gave me valuable tips on tire maintenance and safety, demonstrating his vast knowledge and genuine care for customer safety and satisfaction.The level of professionalism and courtesy displayed by Jesus was outstanding. It's rare to come across someone who still understands Hospitality.
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November 2023 by John F.
I'm writing this review for my mom. She was helped by Juan on 11/13/2023. Juan was very helpful and patiently explained everything. He was very attentive and accommodating. Thank you, Juan!
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November 2023 by Kayla R.
i had to get my car towed here and didnt make it until after 5 closing time; thankfully the guys here were generous enough to wait for me and helped me out with a new tire very quickly and efficiently. they are all extremely kind and deserve raises for their work ethic!!! thanks again ya'll xo kayla
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November 2023 by Jeeves W.
If you make the mistake of showing up at an inopportune time for them, dude with dirty short dreadlocks will only check the pretty white girl's tires and will glare at a disabled combat veteran/ Mexican American should you make the mistake of asking them to check the tire pressure on Discount Tire-bought- Tires. Waited, waited, he made eye contact and didn't acknowledge my existence. Garbage customer service, lazy, incompetent staff in customer interfacing roles. Looks like they fired the crew that was on point, bumping music on the weekends who accentuated customer service. Will go to your competitors up the street since you didn't want to make a $1K+ sale this coming weekend. Queue the default reply, the one where they say : "cannot find your information, our data doesn't reflect that you're a customer" or "call us" only to be placed on indefinite hold while waiting for AI to source your call to someone in Bangladesh.
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October 2023 by Todd Hunsaker
I can’t say enough good things about Junior at this Vista location. This is my second time working with him and on both occasions he’s gone above and beyond offering exceptional service and communication. He gave me all my options and worked well within my budget for tires on my Tesla. He even helped me out with a couple things related to the service ensuring I was safe on the road, ensuring longevity on my tires/wheels. I can’t say enough about my experiences with Junior. I already loved Discount for its accessibility and pricing, but now I adore this location and will work exclusively with Junior every time. I’ll be back in a month or so for two new front tires!! Thanks Junior!
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October 2023 by Lee Devo
Great job, fast service. I ordered online my tires Sunday. Had 2 in need of replacement. My chosen tires were out of stock but they got them in and installed by Wednesday ?. Thanks guys!
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October 2023 by Laura Bickerton
Eternally grateful to Junior and the whole team at Discount Tire! I had a large nail embedded in my tire wall on the way home from jury duty and Junior and the team graciously squeezed me in for repair even though it was close to closing time. For those that don’t know, if you get a nail in your tire wall, it cannot be repaired and must be replaced. Junior and the team quickly replaced my tire at no charge (since I have their absolutely fantastic warranty). Am truly grateful to the team for going above and beyond and for taking me so close to close of business and allowing me to make the long journey home safely.
