-
March 2023 by Sasha Alexandria
Terrible customer service. I waited over an hour for a pharmacist to come back from lunch even though I was told he’s at lunch for only 30 minutes. No one knows when they go for lunch and come back, the technician was rude and obnoxious. I end up waiting close to two hours. Extremely disorganized, do not go there. Disgusting.
-
February 2023 by V T.
Used to love this pharmacy. I came here at least every other week which meant that I got to know the staff and they knew who I was. The staff was always helpful, kind and though they were crazy busy all the time, friendly. Sure, the shorter hours here compared to other CVS pharmacies were an inconvenience and having to hunt for a good parking spot because it was inside a Target could be annoying but it was worth it...until now. I recently had 2 extremely bad experiences with two new staff members. Both the pharmacy assistant and the pharmacist were rude over the phone when I was trying to ask questions. They cut me off in the middle of a sentence or they wouldn't listen to what I was saying. I was clearly upset and so frustrated that I started to cry and one of them laughed. Why making someone cry is funny, I don't know. I had hoped, perhaps, this was an isolated incident or they were temporary staff so I let it go...until now. The assistant was there in person. She was as rude as she had been on the phone (at least she's consistent) and wouldn't let me ask what I wanted to ask before immediately saying no. All I wanted to ask was can she check if any of the CVS pharmacies near me has the medication in stock. She didn't care, immediately "NO" shaking her head vigorously. Did she not want to bother or was it too difficult? The medication I need, I need to be able to function, work, sit up and it's been delayed again. 2 months ago, there had been an issue with the pharmacy not having it in stock and the pharmacy staff worked with my doctor to find something that could replace it. That is compassion and customer service. What I recently experienced, the complete opposite. I'm going to have to transfer to another pharmacy now. It will be a pain and I don't have time for all of that but I just can't deal with people like them.
-
January 2023 by Carla Naden
I have lived many places and utilized the services of CVS pharmacies across the US. This is by far the best CVS pharmacy to boot. They are efficient, kind, helpful, remember my name and never judge me ( i have experienced much judgement in the past).You don't often hear people say :: " I love my pharmacy.'' :: well, I do. I enjoy going to this pharmacy (& even to me - that sounds bizarre).Covid shifted us all. So, when kindness prevails and people / staff want to help you : not because the have to - but because they want to. It feels really good & and who doesn't want to feel good.Whenever I run into a snag with my doctors office or the insurance company - they help resolve it quickly. And that is a relief. It sets your mind at ease.I'm gonna be really bummed when I move and this CVS is no longer my pharmacy.*& they are excellent at recycling
-
December 2021 by Chris V.
I went to this location as the 5th CVS that was supposed to have my prescription in stock... sent to each location by the previous one, who claimed to have verified the next one had it. This is a medication that you absolutely cannot run out of if you know what's good for you. The pharmacist (Rebecca) went way above and beyond to get me taken care of without having to make another special trip back up there again from across town...(She knows what she did)... outstanding customer service and plain old compassion, empathy, respect, and consideration for the folks she comes into contact with. Thank you, Rebecca! Cant expect any more from your pharmacist.
-
June 2021 by Michael Welch
Lourd was the absolute best! Give her a big raise. She is the type of person we need as the face of the pandemic recovery. One billion stars.
-
December 2019 by bong so
They are really friendly and the helpful.
-
July 2019 by Arnel D.
Never a line. Easy to get in and out of. Endless amounts of coupons! Makes you shop til you drop... Reasonable prices on liquor once in a while.
-
October 2017 by Aris Jackson
I love this pharmacy. They are very kind and extremely helpful! I have to move to Escondido but I am going to make the drive to come here for my meds!
-
December 2014 by Nicole Hackett
Never enough registers open. Cashiers are unfriendly robots too concerned with pushing the Target Red Card. I've accidentally purchased expired meat and dairy here due to poor stock maintenance. The Starbucks inside has flies infesting their bakery case and I would assume more than that.