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October 2024 by Manuel Sepulveda
I’ve been doing personal training with Coach Sean since April 2024. His extensive background in combat sports and strength/conditioning has given me some amazing workouts and led me to increase my fitness in every aspect. Looking forward to continuing working with him and making increased progress in my fitness goals.
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September 2024 by Steve Haluza
Best money you'll ever spend investing in yourself.
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August 2024 by William Lillibridge
Caleigh is an excellent personal trainer. She is attentive to my needs lessons and gave me great workouts. It was a pleasure to deal with Caleigh.
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August 2024 by John Copleman
It is 5:20am and the gym is not open. Several people have come and gone due to the gym not being open. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. Several times the 5am goers has had to leave not being able to workout because the gym is not open. We as early morning goers do not have the option to workout at a later time due to work, kids, school, etc… but yet this gym cannot maintain a consistent opening of the published open time of 5am. Looking to switch now. IF YOU ARE AN EARLY MORNING GOER, LOOK ELSEWHERE!
Vista Owner - I did not receive the reply.
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August 2024 by N. Nava
The location on itself isn't bad, usually pretty clean but if I could give management 0 stars I would. I have had the most DIFFICULT time with Crunch for the past year. Last year I moved out of Vista, and went to cancel my membership as there is no crunch in my area. One of the team members helped me out and assured me my cancellation was taken care of, clearly it was not the case as I was charged the following month. I kept going back month after month to keep cancelling and kept getting reassured that the membership was cancelled. I kept calling the customer service line and the same thing kept happening, it has been very frustrating. It should not be this hard to cancel a membership. I grew tired and I had to call my bank to explain what was happening and they helped me close my bank account. I believed after this everything was done, but I've been getting calls from their customer service line to tell me I am almost $400 past due on payments. Time and time again I tell them what's happened, telling them I have not been with Crunch for a year and all I get back is "oh ok, well have a nice day." Instead of helping with this issue they just keep charging me. I'm tired of repeating myself, Crunch employees are no help. I will never in my life reconsider joining this gym, nor do I EVER recommend it. Unless you want to be in a forced lifetime membership with them, DO NOT JOIN CRUNCH!
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August 2024 by Bethany Pederson
I’ve had a great experience with Crunch. I had a membership with them in 2017 & after a move out of state came back in 2024. The personnel are all very kind & knowledgeable. My personal trainer Thalia was a great fit for my training goals and I really liked using the app throughout the week to plan my workouts.
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July 2024 by Milly Villarraga
Excellent gym, very complete, good service
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July 2024 by Nabeal Sunna
Trash gym. Faulty equipment, over crowded - go literally anywhere else.
Post response edit: despite being promised a “no commitment” membership, apparently Crunch Vista has taken it upon themselves to throw caution to the wind and go back on their commitment… of providing a no commitment membership. Forget compliance with the law. After several attempts to inform the gym of my intent to cancel they finally decided to allow me to cancel my membership - after I moved out of state. The owners response is alluding to the idea that my review was spurred by my attempts to cancel my membership and Crunch’s failure to do so in a timely manner. In truth the gym is absolute trash and everyone I know who goes there is cancelling their membership (or trying to) because the gym is nearly unusable and lacks basic amenities. On top of that the owners response is a clear indication of how pretty and devoid of customer service they are. Find a real gym. Avoid this place.
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April 2024 by chris shinn
Nice to workout
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April 2024 by Noel Toor
Visiting from out of state, came to this gym and the locker rooms made me gag, and the entire gym smelt disgusting and was clearly filthy. Cleanliness needs to be better. Other than that, it's a small and quiet gym and the staff was friendly.
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April 2024 by araceli hernandez
This is a super friendly gym, all the staff have been helpful and friendly from the start of my membership to the end. I would mainly go at night so shout out to the night crew!!
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April 2024 by Dylan Crowell
Started membership on 05/07/22, did it for a year, and wanted to cancel. When I called the store, they said only a manager can cancel a membership and get this, shes not available so you HAVE to email her... OK, I emailed the manager on 05/11/23. Aya told me my next billing date is 06/07/23 even when I told her my situation. I gave them my cell number but I NEVER RECIEVED ONE CALL.So I made my last payment and canceled my card since no one could help me. (Like any customer would do)Now I'm being served by Aldous & Associates for over $250 in late fees?I'd much rather pay for premium service like 24Hr Fitness than bottom of the barrel college student service at Crunch.Not to mention this place is always packed. Unless you have a trainer, have fun waiting 10 minutes for free weights or cables.
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March 2024 by Chikkis Castillo
I been a member of Crunch vista for about 3 months now. I have not yet have a bad experience. It’s always clean and well maintained. Staff is friendly and helpful.100% would recommend to friends and family.
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March 2024 by Barbara Mattos
I have been working out with Sean for personal training for awhile and he is the absolute BEST. It took awhile to get me into the gym but once I met Sean I am so impressed what he has done for me. He pushes me to hang in there even when I think I can’t. I am having surgery in 2 weeks and working out with him 6 more times before. His dedication is unbelievable, he is my hero.
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March 2024 by Shelly Hassler
I working with coach Sean with personal training on boxing and may thai. He always gives me a genuine workout and comes with a positive and passionate attitude. When it comes to the diet aspect of things though I find it comicated and wish I could adopt little parts at a time as opposed to trying to make lots of complex changes at one time.