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“Although I regret opening my checking account and my car loan with SdCcU and would not recommend the bank institution itself due to their lack of telephone customer service (you will never be able to get through) and their hours of non service. I have to give this branch stars for its efforts and customer appreciation. They went above and beyond when I needed a balance for the past 4months I didn't want pertinente info relating to my account just the balance i could show to the courts and they went above and beyond to provide it for me. In addition they also have waived a statement print out in the past. In k ow this is big with SDCCU as they owe y pinch every customer and that is one of many reasons I would not recommend doing business. But this branch has been here for me when I have needed them and I appreciate their help.”
“Jennifer Gonzalez is the best at solving any problems. She knows her job well. Love going in to My Pointe for my banking. Everyone is very kind & professional.”
“I came in today and Sal helped me out, he was super nice and informative! He helped me with everything I needed and I would recommend this branch to everyone. Thank you so much!”
9AM - 5:30PM
4180 Avenida De La Plata, Oceanside
Credit Unions
“Vanessa is an absolute gem. People at the branch on hwy 76 simply wouldn't help me and said to come back later. Vanessa got on the phone and was able to resolve all of the technical issues with the system and helped me finish everything.”
“We’ve been at this NavyFed several times and it has always been a very pleasant visit. Always greeted at the front; welcoming staff, friendly tellers and speedy service. Very clean inside as well.”
9AM - 5:30PM
815 College Blvd Ste 101, Oceanside
Credit Unions
“Even though I wasn't able to sign up for a new account I still wanted to write this review for one reason. It looked like they haven't had any luck on reviews in the past. I came in not knowing what to expect. The sweet lady in the front who greets the guests and show them the appropriate location for their needs. When it was my turn, I found out I wasn't qualified to join and gave me the reasons why. She suggested alternatives for me to check other banks closer to the area. She didn't have to do this. She even recommended a few places for me to check out. I really wished I've gotten her name. She went over and beyond her duties.”
“This branch is SO HELPFUL! Jason in finance went above and beyond to help us with a time sensitive loan. He was kind, helpful and quick with problem solving while under pressure. We love this credit union and the branch at Bressi Ranch!”
9AM - 5PM
3485 Marron Rd, Oceanside
Credit Unions
“This place gave me a chance when the bank I've been with since I was 6 (Chase, which was Wamu, which was Great Western) wouldn't help me get a car loan. For my second loan in 2021, not only was I pre-approved, my rate was around 2%. At that time, I didn't have two big dogs to zip around town, and I chose a little car. I have been wanting an SUV or truck for them, and the heavy rains we've had lately made the desire more urgent. I had a lot of business to take care of when I checked in; it just so happens the employee managing the front desk would also be my loan officer, online account un-locker, and new account opener for my fiancé. Paola was great! She explained exactly what I needed to do when I got to the car lots, and even gave me KBB info on the car I was trading in. While she warned me I'd have to wait on getting a check cut, I actually left with one as I was still pre-approved. There was a sense of empowerment I felt when car shopping with a check and all the information she gave me. I am forever going to be loyal to this business for any loan I'll want to open. I do have two accounts and a credit card that I honestly don't use (navigating the website to move money around was a pain but Paola informed me the format is changing soon). Pros: - customer service! - 50$ referral for bringing in new customers - straightforward loan services - Cons: - unlocking accounts is difficult - security alerts would block me from using my debit card... how embarrassing”
“Every time I have gone in I have had positive interaction. June, in particular, has helped me, as well as my husband, with electronic issues several times... We were met with patience and kindness and a genuine interest in being helpful.”
“Great customer service. Every time I go to this brach with an issue, the staff are helpful and friendly and always resolve the issue promptly and with a smile. My favorite branch in North County.”
“This review is for Assistant Branch Manager Shannon. I recently needed to make changes on my membership and open another membership and she was extremely helpful. She worked quickly to take care of everything that we needed and was a pleasure to work with.”
“I've been with Mission for a long time time. I do like how easy it is to come in and get my stuff done. They don't offer coffee anymore but I'm assuming because of covid. Last time I came in, there were so many people in line and not enough tellers, only 2. You need to hire more people. Other than that, good bank.”
“I love this credit union the staff are ALWAYS super sweet, polite and helpful! I wanted to Thank the FSR currently employed their and the upcoming FSR that is always on the teller line both are women and I don’t remember their names but they’re always extremely nice to me. Please give them some sort of recognition ?”
9AM - 5PM
140 Knoll Rd, San Marcos
Credit Unions
“I was looking for a personal loan. Rod was an absolute pleasure. I hope Cal Coast knows how awesome Rod represents you. Fantastic experience. I would highly recommend this Credit Union. I financed my truck through Cal Coast previously. Cal Coast was the lowest interest rate overall including San Diego County Credit Union!”
Open 24 hours
709 Center Dr Ste 102, San Marcos
Credit Unions
“Easily one of the best locations for the last 8 years. Except I went in today and experienced my FIRST rude experience. "Mamie" a teller was rude and has terrible customer service, I won't be going to her again.”
“I've never had a bad experience here. I had only the lowest car rate I've ever seen at any bank or credit union, great customer service, fast lines, quick solutions. The only reason I opened up a secondary account at Bank of America, was because a small credit union is not able to fund a PPP loan and I needed that money during the pandemic. I understand people usually leave bad yelp reviews when they're only unhappy, and forget to leave great ones when they are pleased with service. Thank you for so many great years and great customer service at this location. Thank you thank you”
“Best guy there is to help is Eddie Albarran he was amazing ! First time getting a credit card and he made me feel comfortable and helped me distract my 3 year old while we got this done ! Amazing helper will only ask for him from now on !”
“Emma was so nice and helpful! I wanted to leave her a great review, because I was having a horrible day, and she cheered me up! Thank you Emma! Excellent customer service”
“I was originally super frustrated because my debit card was blocked without any notice however when I called Carolyn picked up and was SO helpful.She explained the situation to me and had my card back up & running within minutes!This is my favorite bank (and branch) and I’m happy to overlook the little issues because of the awesome staff.”
“Great customer service at the San Marcos CA branch by a young gentleman named Jose. He was patient, caring, professional, and informative. He helped me solve my issue and I finished my business happily. Hope SDCCU hires and trains more people like Jose.”
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“Bank I very customer centered. They strive to help you based on relationship with the Bank. I was previously with Navy Fed and they are a joke now. No matter your balance or relationship they put hold on accounts.”