Costco Tire Center offers excellent service and great value for tire purchases. Customers appreciate the friendly and humorous staff, particularly noting the helpfulness of the front desk personnel. The center provides a good inventory of brand name tires at fair prices, often lower than competitors like Discount Tire. Many reviews highlight the effectiveness of scheduling appointments, recommending arriving 15 to 20 minutes early to avoid waiting in line. However, there are some concerns regarding communication. Customers have reported issues with the responsiveness of the phone lines and a lack of timely updates about pick-up times. While the service itself is generally praised, the waiting area is noted to be poorly staffed, which can lead to delays in service. Despite these drawbacks, the quality of the tires and the ease of purchasing them at Costco make it a favorable choice for many customers. Moreover, the warranty and additional services offered, such as tire rotations and adjustments, are appreciated. Overall, Costco Tire Center is recognized for its competitive pricing, quality products, and a positive shopping experience, making it a recommended option for members looking for tire services.
Even if you have an appointment, you have to wait in line, so I strongly recommend getting an appointment, and come 15 to 20 minutes early for your appointment.
June 2024
Pros: Good inventory and availability. Prices seemed good, especially compared with Discount tire that imposed an installation fee that Costco did n to charge. Poorly staffed waiting / service area. Despite the staffing issue, we will probably return next time.
August 2023
Jon is a straight shooter and saved us a quite a bit of money. Thank you!
