“Dennis took such great care of us for our long term rental car. He was very responsive and professional and went out of his way to make sure we were well taken care of. Thank you so much Dennis!”
“I bought a car at Avis in Vista Ca. One of the highlights about this car was that it came with two keys! However when I needed the second key I opened the envelope and it was the wrong key. I immediately called and emailed with Jaime Perez, the general manager and he was completely responsive to my dilemma and quickly remedied the situation. I worked with Jaime and Laura Sievers and they ordered and paid for my keys directly to the city I live in! I had such a great experience with both Jaime and Laura, they are awesome people and keep to their word! My car a 2021 Honda Civic has run great since I purchased the vehicle back in April of this year! I highly recommend purchasing your vehicle from Avis in Vista CA! It is nice to work with a company where people have integrity! Thank you Jaime and Laura!Heather Muller”
“I used Hertz for a manager’s special (it was like $86/day) so I can take a trip up to my parents in the Bay Area. The manager that helped me out, Vanessa, was very nice and was a supportive team member (her coworker asked a few questions while I was getting helped). She was able to multitask well and still give excellent service. She also gave me a Nissan Altima for the drive and I only needed to fill the tank up ONCE for a 7+ hour drive. insane.”
“I had an unexpected need for a rental car on a holiday week after ours broke down. I reserved a car with Enterprise to pick up before their closing time at 2pm on Saturday, June 29th, there were about 12 people waiting in the lobby to return or pickup there car. Lauren and Yesina were the only two working. They were running back and forth from the office to quickly check people in, collect returned cars, and help people with new reservations picking out cars, some times showing them multiple cars. They worked efficiently to check new people in while running to and from the car lot. Everyone was seen in the order they arrived and there was no issues with anyone waiting. I appreciated their hustle so that we were not all waiting very long. Exceptional customer service.”