Big 5 Sporting Goods is a traditional, full-line sporting goods store offering a broad selection of athletic shoes, apparel, and accessories, as well as equipment for team sports, fitness, camping, hunting, fishing, and outdoor recreation. Customers report great prices, noting better value and service than other retailers. The staff receives consistent praise for being nice, knowledgeable, and providing great and amazing customer service. Shoppers describe being greeted right away in a refreshing manner, with employees who are helpful and can make the experience memorable, even becoming like a friend. While the store sections can sometimes be a mess, the staff is often very nice, with cashiers occasionally providing unexpected discounts. Overall, the store is known for great people and great service.
