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September 2024 by Melody Dorman
Great shop! Ray is a very honest man and I was happy to do business with him. I will definitely be coming back with our other vehicles! Thank you guys!
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September 2024 by Grant Jones
B&C auto did a great job again. They worked with my insurance company seamlessly and without delay. They also arranged for recall work to be done faster than the dealership rout.
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August 2024 by Jay Wilkinson
Honest and very knowledgeable.
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August 2024 by John Howe
They always do a great job.
On time and right on the estimate.
Have been a customer for many years.
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August 2024 by john donovan
I have been coming here for several years now and the service has always been excellent and fair, they only charge for the work that was done using quality parts
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July 2024 by seth veronese
Outstanding service and top tier quality with work performed. Highly recommend
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July 2024 by Diane - Marie
Their work is always perfect! Trustworthy and fair. I would never take any of my vehicles anywhere else!
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July 2024 by Harold Matsen
All seemed very good, this is was first time here for service and O2 error
Got the the service but the oil % was not reset
O2 is caused by oil from a turbo installed by Ford dealership 6 months ago, so going back to Carlsbad Ford for repairs needed by the poor quality of installation of new turbos
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June 2024 by Jannell Maciel Alvarez Masterson
I went in to get some pricing. The man at the counter seemed nice enough. When I asked for the price of a transmission diagnostic I was told it would be $160 and they would need my car all day. When I asked how much a flush would be he said $150 but not to do it and explained why. This sparked my interest as the way it was explained to me seemed like my car engine would blow up if I did it. (Now, I already knew the flush wasn’t a good idea when I went in. It’s a cheap bandaid for a most often bigger problem that left unchecked will destroy my transmission. Often it will damage your transmission to the point where replacing it is the only option.) When I asked for the labor price it took everything not to laugh! $180 per hour!!! The industry standard, even when you adjust for inflation, is $150 per hour for a standard domestic mechanic of which this establishment absolutely is! When I called around to aaa certified mechanic and I was shock to see their labor per hour was an average of $130 per hour domestic. When my husband went in the price per hour was less. The service recommendations were extremely different and did not involve leaving the car there all day. I am not going to claim the man at the counter targeted me because of my gender. I’ll leave that up to the individuals reading this. I am just here to heed the warning. I WILL NOT be returning!!!
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June 2024 by Mark W
Cory and the team did quality work and their follow up was fantastic. I highly recommend B&C Auto.
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May 2024 by Jill Lienert
Friendly, respectful, quality work, timely. Great experience!
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May 2024 by tripiling
I have taken 3 different vehicles to B&C Auto for the last 4 years, Ford F-150, Honda CRV, Toyota Scion, Never posted anything, I like to wait if the job was done right, see if the repairs are holding up. I must say that Ray and his son Cory, and the other mechanics there do a good job, at a fair price. I like the way Ray the father explains what's wrong with the vehicle, and what can be done to fix it. It's a family run business that's been in Vista over 40 years. As a truck and car owner I am a very happy customer.
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April 2024 by Dennis Armstrong
This place rocks.
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April 2024 by Jaleh Mohseni
The mechanic originally said my car would be finished in one day and that the possibility of the part coming in was good. I didn't hear back from him after that, no updates for the rest of the day . Next day, I wait and wait for a call finally at around 3:00 p.m. I make a call to get an update and I'm told that they will have to call me back. They call me back and say, it turns out the part was reserved for someone else and it will be more than a week before they can get the part, so I can come pick up my car the next day (2 days w/o my car) and put a down payment on the part. Only problem is I'm a teacher and this is spring break , which is the only time I have to do this kind of stuff, otherwise I have to take a day off from work to get my car fixed (they are not open on weekends) . I walked all over town and spent over a hundred bucks on Uber all for my car to sit there and absolutely nothing happened to it because they have poor communication skills. And then the cherry on top was I felt it was weird that I couldn't just pick up my car on the current day instead of waiting until the next day, so I call back and ask if I can just pick up my car this day and the gentleman yells across the shop and gets feedback from another guy. He says, "Oh yeah, sure , come on in and pick up your car today." I was just about to spend another 40 bucks on Uber to get to a vet appointment I had when in reality I could have just picked up my car that present day. It's that kind of unorganization and poor communicationthat caused me to waist my time and money on Uber. I should have known by how the place looked when I first walked in, it was a mess !! Parts and boxes all over the waiting room and the customer service counter. I'm never going back.
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April 2024 by Merlin Wagner II
Top-drawer, sharpest tool in the shop. Ray and Cory operate the finest automotive tech in the county. Men with substantial character, ability, competency, motive, and care. Consistent in demonstrating they understand my needs and act in my best interest. My vehicles are in the best of hands.