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February 2023 by Daniel C.
I had a great time and experience here. I was looking for small packets of butter for my sour dough bread and a worker that can't speak helped me and took me over to V his coworker and I thanked him for that. V asked around to see if they had small butter packets and told me they didn't have any but she did show me the butter section and I had a great time talking to her , she's a really nice and out going employee, she said she's new there and for her being a new employee she rocks! I ended up going for a garlic butter for my toast! I'll make some garlic bread hehe! 10/10! I recommend shopping here
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January 2023 by Elizabeth S.
This review is long over due. Parker, the sweet man who picks items and then delivers groceries to our car, always goes ABOVE AND BEYOND! He called about items that he had questions about, he picked good stuff that has long expiration dates (as requested) and is pleasant and is the standard bearer for anyone working today! I was shopping at another Albertsons and the service was lacking sometimes, so I decided to try the location nearer to us. We have a person who is elderly with as well as immunocompromised and I can't go shopping in public. Having this service has been a life saver and Parker has no idea how he has taken stress off of buying groceries. He shops like he's shopping for his own mom!! We thank you so much!
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October 2022 by Peter K.
I know my morning is always going to be better when shopping at Albertsons on E. Vista Way with Mary F. opening the store and working the register. She is the most friendly, helpful person and always goes out of her way to make you smile.
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September 2022 by William Y.
Albertsons Drive and Go service is really a joke. Just tried it today and it was anything but easy. Drove up to the Drive and Go parking slot, used the app to login and say I was here at the store for pickup. After more than 15 minutes, no groceries. The app said the order was picked up. Had to go into the store to find my order. Finally got the order, but the order included substitution items and was never notified of the substitution. Really bad experience and will probably never use it again. Target, Walmart pick up service has been excellent and will be using them more in the future.
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August 2022 by Georlea P.
Albertsons is still a good grocery store. However, when it comes to curbside orders they really need quality control. I was told that the reason for substitutions or no item found is because they are limited on time to complete the order. Also, if a customer placed and order today and decides to pickup tomorrow their info is no longer available on the arrival in the computer. So, if a customer that placed an order day before and goes into their email notice and says they have arrived, they will be sitting in the pickup spot for a very long time. The phone number that is displayed at the parking spots is the number they must call. Just too many steps gif curbside. Customers info Who would be able to stay in a computer so when they come by to pick up their groceries inventory knows that those products have been picked up. However, if the customer does not come by to pick up the groceries I would think inventory needs to know that the products are back into inventory So wouldn't the info still need to be in the computer? Makes no sense. The employees who bring out curbside orders are always polite (actually more polite than some of the cashiers). Super thanks to the curbside service. Especially during the pandemic. There should be more customer service employees around the store looking for customers who are struggling to reach for products (customers on scooters, with walkers, etc) 60% of the customers are the elderly and the physically challenged. The world lacks customer service as it used to be and to bring it back can make a great difference.
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July 2022 by eleasar g.
Jan is a interesting lady. She just stares at you and doesn't say anything. Makes me feel uncomfortable
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June 2022 by Juan M.
We went to this location as it's convenient for us since it's between our parents house and our place. We went to get salmon from the meat dept and asked for our salmon to be cut into 4 big pieces since we were buying a giant piece. The guy at the meat dept was lazy and played dumb like he didn't know what cutting salmon into 4 pieces ment. How can they let peoplelike this work here? Albertsons always stuck me as a higher tier grocery store with people who are very helpful. Lately that hasn't been the case, before this it was the person who handles the money orders who was extremely rude to my wife one time. Guess I'll try the sprouts across the street or stater bros down the road. Super disappointed.
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April 2022 by Mustafa Ö.
Hello everyone who reads this review I want to say thank you for This Albertsons Employees JOSE F and Cashier NANCY I went to this location around 9 pm Sunday and There is no way any place is open at that time to buy flowers. Because we are in rush we totally forgot to buy the flowers for my daughter school so I went here and brought flowers and I needed two wrap to split the flowers but costume flowers desk was closed at that time so I asked Jose F and he was super helpful with his Co-worker Nancy . I got the flowers and wraps and took it to home, it's made my day to see like those great people around .
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February 2022 by Stephanie T.
I like going to this supermarket. I find the staff to be friendly, and prices to be fair. The store is kept clean, and they have a good selection here as well. It's also in a nice shopping center with other good stores. Sometimes in order to get the good price you do need to buy in quantity however.
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January 2022 by Mel N.
I have been a Vons customer for many years. Originally with covid, I was able to order delivery from our Vons. Apparently Albertson took over Vons and now our Vons store is not allowed to deliver to us anymore. We cannot even do a pick up service from our Vons. So we are forced to use Albertson. So I thought we would give it a try. That has been very disappointing. Several mistakes were made. They even sent regular milk even though we asked for lactose free milk. The manager said they would deliver to us whenever they got the item back in stock and he would call to let me know. This is 3 weeks later and still no call. It is not possible that Albertson has not had lactose free milk for 3 weeks. I finally told them just to forget the milk and give me a refund but they are very slow to give you a refund. I have called 3 times and spoken to the manager and yet no refund has been given. They don't care if a lactose intolerant person has to drink regular milk and get stomach upset.
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January 2022 by Kelly G.
Masks are "required" but not enforced despite California mandates making an unsafe environment for shoppers. The general manager engages in jovial conversation with unmasked customers and seems unwilling to remind customers despite legal ramifications. Adults and children wander around unmasked. AVOID this store at all costs.
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November 2021 by Robin L.
After shopping at this store for 13 years, the service is so bad that they ask me to shop elsewhere, which I agree with them due to superbly bad service by management and front line staff. Even being disabled gets you no help at this location. IE. The front manager woman has a disabled vet and police man in her family so she has already done her part. If your disabled your not getting any help here. They refused to help shop or get items for me. Today they did not have shopping carts, when asked they blamed that on the homeless. They blamed the lack of normal items like milk, cat food and toilet paper on me. Really one Consumer has caused all your problems? Did I tell you they are sending everyone to sprouts across the street. They really just need to close this location and or fire the staff and get all new people. Meanwhile I guess my shopping dollars for my family of four are looking for a new home. If your a grocery store in Vista feel free to e-mail me my shopping dollars need a new home!
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August 2021 by David W.
RUDE check out person. The short Hispanic women at the check stand with all the Tattoos on her neck ,was very rude to on the other day. Now I see why this store has only 2 1/2 stars. I asked if someone could get someone to help me, and she RUDLY told me but I was not talking to her said " we cant leave the check stand to help you ". I understand that but I was talking to a women that was walking around the front on the check stand with a different shirt on, thought she was a front end supervisor. And I am 68 years old and I know and never would have asked her or anyone to leave the check stand and help me. All I wanted was if someone could call someone to help me. IF I go to this store again { doubtful } I will NEVER let this Hispanic women with all the Tattoos on her neck wait on me again. RUDE....
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August 2021 by Yettee G.
Lol David W I know what you are talking about. I go to that store and that hispanic women with the neck tats on her neck is the rudest person at that store. I never go to her , she has a chip on her shoulder and looking at her I see why. She is not a good customer service rep. And yes very Rude . And yes 2 and a half star are because of her. Wake up Albertsons can you read.
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March 2021 by Courtney W.
Georgette In the deli section was very friendly and helpful! I appreciated her time. The rest of the staff is also friendly.