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March 2024 by Victoria C.
I know there are quite a few low rated reviews but my experience, for the moat part is not the case. I have not been to this store personally but I have lots of grocery delivery from here. I have been very ill so I have been using the delivery service. I have been missing a few things here and there upon delivery, maybe a mix-up with a lot of deliveries that the driver is doing. This is always rectified so it is nothing to stress over. Also, sometimes, some of the fruit shows up in not so great condition but once again, it is rectified. Let's face it, we've all picked out some fruit that turns out to be not too great so no fault of the person shopping it for you and doing their best in a time crunch. The delivery is always prompt. I would recommend this and will continue to be doing this service, especially while I am recovering.
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March 2024 by Carlos R.
horrible customer service, I once went as a delivery driver and the pick up guy laughed at my face, I went to the manager to report that disrespectful laugh and they basically told me that they can't don't nothing because they are short on staff :s I later went as a customer and I had to let the manager Christine that I was gonna bad rated her store just then she started caring a little more, bad customer service, bad prices( that store is more like a game they're playing and laughing at people faces( CLEARLY MANAGER CHRISTINE AND CARLOS ARENT DOING THEIR BEST UNLESS YOU TALK TO THEM ABOUT REVIEWS AND RATINGS, SUCH A NICE STORE SHOULD HAVE A BETTER MANAGEMENT!!!)
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February 2024 by april kost
Favorite place to shop. Lots of fun friendly familiar faces
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February 2024 by Elizabeth S.
Jan, a manager, had to fix an issue with Drive-up and Go, She went above and beyond to help find a resolution. We've been doing Drive-up and Go for a few years and it's been mostly good with Dan who is in charge of this service, and he does a great job, too, But today with a combination of my mistake and their mistake Jan was able to remedy everything. I appreciate a person who takes responsibility for their job, but more to care about the people/customers. Thank you, Jan. Albertsons should give you kudos for how you took charge and fixed everything!
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January 2024 by Trevor C.
This place is always out of stock on items. You walk down the aisles on a Monday morning at 11am and most of the items are out of stock. When I told the person in the front she said we do double the business as the other Albertsons so it's just the way it is. Also the courtesy clerk Tavis is rude and will avoid human interaction as much as possible. I asked him to hand me a bag and he pointed at the stack like I could grab it myself. This place sucks.
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January 2024 by Joy L.
our cashier Nancy was extremely rude and unhelpful, I don't understand why a company lets rude, grouchy, snobby people work up front in customer service when they have no people skills. #badcustomerservice #needsmoretraining
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December 2023 by Bill M.
Nice store but prices are through the roof! E.g., bananas for $2.50/lb. When nearby Frazier Farms is .88/lb, or Mayonaise for $7 - $2 cheaper on Amazon. This place is a rip-off. But the store is nice...
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December 2023 by Maurice Netzahuatl
Great service! Always friendly!
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December 2023 by Ethan G.
UPDATE: Cashiers still mishandle produce at checkout. I've seen one slide toss bananas and peaches across the counter after weighing them. Now I got sick from the deli fried chicken. On Friday 11/3/2023 I picked up the 8 piece (4 legs and 4 thighs) dark meat that occasionally will be on sale for $5 during their $5 Friday specials. At the time I showed up, there wasn't enough left to make a full set and had to wait a few more minutes for the next batch to be ready. When I got home I ate the 4 legs and some snack veggies and started feeling queasy. I took an antacid tablet and managed to keep it all down. The next day I ate 2 of the leftover thighs and immediately felt indigestion. I took another antacid, but it didn't help. My mouth filled with saliva and I threw it all up. It was definitely a bad batch of chicken. I didn't want to risk it again and tossed the last 2 thighs in the trash. Then that had to be taken out to the dumpster because it stunk horrendously. Now I'll never eat their deli fried chicken again.
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November 2023 by Aaron Carpenter
Great please to get groceries. Always pretty busy. The self checkout could be more streamlined. All the employees are really nice here.
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November 2023 by Christopher Miller
Staff can make or break your store, well the staff here are ruining this one.I regret calling anyone pos, however if you're going to talk to the director, don't do it on my behalf because I am uninterested in any sort of resolution here. I will be avoiding your store.
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November 2023 by Lisa D.
Cashier Ryan was terribly rude and does not belong in customer service. Please find him a different job like stocking where he does not interact with the public! I would give zero stars here if I could.
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October 2023 by Molly C.
Service was terrible today! Cashier was so unfriendly and and short and rude with me because I immediately had to return some thing realizing that I didn't have enough money for the grapes that ended up being 16.99 what was my fault because I didn't realize they were priced per pound. But when you get an attitude from the cashier, and then you also get an attitude from the manager on duty, who looked at me like I murdered somebody because I had to return grapes, you just don't even want to go back. Honestly.... Ewwww! Not one smile from either employee, and I even tried to make light of the situation and I apologize several times to the cashier. And his attitude was unreal! what a shame! I shop here all the time, and I absolutely love two of the cashiers. But it seems like they keep hiring these young Adults who know nothing about customer service! You don't make your customer feel like a burden because they had to return something! The cashier was a young adult man who had black hair and black rim glasses. I will make sure I never checkout in his line ever again, and the manager on duty was an older blonde lady who is completely unfriendly.! What a shame! And I even had a really bad day, but I don't take it out on others!
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October 2023 by Dennis Armstrong
Good deli. Great ppl. Ryan the night manager is the coolest. Jose helps everyone and always stays late , I know cause I run in last minute. He's the only face that keeps its patients.
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September 2023 by Diana Romero
Always stocked, friendly cashiers and I found one of my favorite Tequilas here.