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August 2024 by Jennifer Snell
Tyson was terrific. Fast, friendly, and professional.
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July 2024 by Jovanna Mace
This guy's is a is a crook disrespectful absolutely disgrace for any man who behaves in the manner he behaved. If u ever come across him you just call the police to have a witness he might assault you thankfully I was with my friend. He should be fired will finding a police report on the threats that he made I don't want to get into detail because I'm in order to fighting the authorities regarding his behavior and his verbal threats his is mike can't confirm if it's true. Adams towing off industrial in fallbrook I can't find there Google page.
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June 2024 by daniela diaz
Tuesday June 4, 1 warning was about guest parking and if not moved it will be towed Thursday. It was moved and put in our official apartment parking space. We understand in the lease there are rules that state if vehicles are in official parking they can be towed BUT that is with 1 warning in the past 5 days. Thursday the same man argued trying to take the car saying it had expired tags and proceeded to lie saying that they warned us Tuesday about the expired tags. There was only one warning about the car and it was moved. The company only cares about taking a cars back to their junk yard and lie about reasons to take them. Another apartment down the street had to pay a drop fee because the tow truck had tried to take their car as well. I hope everyone gets to see this comment and let it be as helpful to others.
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April 2024 by Sam Anthony
Disappointing Service Experience - Avoid This Establishment
I regret to say that my recent experiences at [Adams Towing ] were extremely disappointing. The staff members were consistently rude and disrespectful, demonstrating a lack of professionalism that is unacceptable in any service-oriented business.
Despite having worked in the towing industry for nine years and never encountering such behavior elsewhere, I found the staff at[Adams Towing ] to be confrontational and uncooperative. This resulted in unnecessary delays in releasing vehicles and added frustration to an already stressful situation.
Furthermore, the interactions with the staff were unacceptable. I was shocked to be informed by one of the representatives that there would be no future assistance provided to me.
Overall, I cannot recommend [Adams Towing ] based on my experiences. I urge others to avoid this establishment and seek service elsewhere where professionalism and respect for customers are valued.
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February 2024 by C kuhl
Friendly professional and punctual.
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January 2024 by Mikhail Selitrin
Predatory company charging ridiculous, in some cases even illegal fees (5% surcharge on debit transactions), “after hours gate fee” for opening the gate when they’re obviously already in the office and available…
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December 2023 by tony reyes
Absolutely garbage company and TERRIBLE MANAGEMENT. Rick is ridiculous and has terrible listening skills. Loves to put words and twist the story to his benefit when he knows he is at fault. Fraudulent would be too nice of a word. Absolute horrible customer service.
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November 2023 by Laura Madamba
Just horrible....
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November 2023 by baby boy
No good
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November 2023 by Amber Gilmore
There were additional fees added on even though I called and confirmed the total multiple times.
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November 2023 by Bear Spencer
Crooks and amateursIf you don't care about your vehicle call these inept and uneducated clowns posing as mechanics.
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September 2023 by Mia G.
Great staff and reliable service! They were very helpful in getting me my vehicle back after another business fraudulently had it towed
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August 2023 by Samuel Sanchez
410$ is ridiculous. The almost didn’t want to give my car back too.
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August 2023 by Giovanna O.
Car got towed when there were other cars also parked in the same area. Our management says we can park there, our management says we can park ANYWHERE EXCEPT THE RED ZONE. but Admas is saying it's not a "designated" parking area. Management says one thing and adams says something else. I get it the car is easy to tow so that's why our car is being targeted. Easy $400-$600 When I asked them to come and tow the other cars , they said they can't until they do their "drive arounds". Pictures are from other cars also parked in "non designated areas" yet didn't get towed. **Oh by the way, Bob told us that they don't come and tow without someone calling, yet the woman over the phone told me "they do their rounds". Yeaaaaa. Get on the same page and stop stealing peoples cars. ** **oh and apparently they are also rude! Thanks for that rude reply Ross, if your employees weren't contradicting each other I'd believe you, management is CLOSED at the times the car has been towed , so yea I don't think so. ******
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June 2023 by Aquarius Frog 81
Adams helped us out when our Kia had engine trouble. Especially on a day they didn’t have to. We will highly recommend Adams to anyone we know that will be coming to Arizona. Thank you Erik for all you did for us!!
