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June 2023 by Josie Leyva
They were very friendly. With the information I needed. I would recommend to anyone in need of Storage
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May 2023 by Google user
Debbie was very helpful. She gave me a tour of the unit as well as helping me get situated. She explained the contract very well and answered all my questions I had. The storage unit is secure and gated. Best price in town so far for a good size unit. Nick who had also help me the day before is very helpful too with all the questions I had. Staff there are pretty nice and friendly. Will recommend to family and friends
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April 2023 by Nafa See
Debbie was very helpful. She gave me a tour of the unit as well as helping me get situated. She explained the contract very well and answered all my questions I had. The storage unit is secure and gated. Best price in town so far for a good size unit. Nick who had also help me the day before is very helpful too with all the questions I had. Staff there are pretty nice and friendly. Will recommend to family and friends
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April 2023 by Fernando Aguilar
Very awesome and helpful employees . Fun go go cart tour
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April 2023 by Rodger Stout
Things went great thanks to Debbie. Last time I rented an RV space here the office people didn't seem to really care about the customer. But I'm very happy to be back. Their dirt/gravel spaces could use some work, so I opted for a black topped one instead for a few dollars more. Very easy to get in and out of. I also like the fact that you can get in from 6am till 8pm 24/7 365. I have in the past rented storage space . It was very clean and easy to access.
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March 2023 by Mark McPhee
Great Service & Very Nice People / Lady DebbieThank You & God Bless You
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February 2023 by Rafael Arzola
I compared prices and they had the best deals. Setting up online was fast and simple, and they were really nice and helpful.
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October 2022 by Eudi Joanna Torres
Best Prices in Visalia for the 6 month rental I need. Very friendly and clean Stor It units. Office Manager was very polite and friendly!
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October 2022 by Kaylynn Bush
Great storage unit and security gates make it nice and safe..the lady helped with finding one in my price range
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October 2022 by Kelly Fisher
Michelle was very helpful and made the process go quickly!
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August 2022 by H B (Ham Burger)
The admin ladies here are super sweet and work hard to get you a great deal to match your needs & budget. Thanks ladies!
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July 2022 by amiznu
Facilities 5 stars, great RV storage, large storages, super clean and secure. Customer Service is usually decent, but this last experience was terrible.I am a business man from the Bay Area and have some work in Visalia that required me to originally rent three and as of this month two storage units. I had tried to pay my bill by phone, but the links never work on my droid...I called 7 days in a row, no one would pick up. I set up auto pay with them, the manager did not do it (apparently she was fired), and the this month I was charged a late fee for two units. If they had picked up their phone I could have paid this.There is no area for argument here, even if the problem was on their end. It's like 60 dollars? Really? I am going to be giving you potentially tens of thousands of dollars over the next five years, pick your battles, believe in your customers. I am not some slob moving my apartment around, I have over a million dollars of merchandise in these units.Customer service if huge for me, so I will probably move my units to another storage facility by November/December. Will tell all friends and business associates to steer clear.UPDATE: They called me and gave me half of my late fee money. Which also doesn't make a whole lot of sense. I will still be moving my storage as soon as possible.
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May 2022 by Tatyana Farris
Erica was amazing. I appreciated her ability to assist me at such last minute. Thanks Erica!
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May 2022 by Kristen Canning
The girl that signed me up was very friendly and professional.
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May 2022 by Veronica A.
I previously used Stor it a few years ago so when life happened again, they were my "go to". I went back because of the great staff. They are friendly and very helpful. The facility it clean, well lit, and has great hours. If there is a need in the future, I will definitely go back again.
