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February 2024 by Jasmine
I came in for prints the other day and had a terrible experience with one of the workers named Valerie she was very rude and unprofessional. I would ask her questions in regard to what I was printing and her responses were very rude. She was also raising her voice at another co worker which i thought was very unprofessional of her!Next I had to call the following day to ask when my prints were going to be ready since I didn’t receive a text message when I opted in to receive them once they were ready. I went in for my prints and they were not cut to the size I wanted, so I had to have them reprinted and cut with paper that the store provided since they ruined the paper I provided to them so overall terrible experience with Valerie the supervisor. I’ve read multiple reviews with customers that have had the same terrible experience I had with her which should definitely be looked into!On the other hand My experience with MEGAN was great she was very helpful and dedicated to fixing the mistake that was made and apologized multiple times for the mistake.She should definitely be recognized for her great customer service and great work ethic!
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December 2023 by Greg Hardy
They need to stop Amazon shipping as their employees are understaffed and somewhat incompetent
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November 2023 by Alexzandria K
The print quality is not good. I had invitations with a picture printed and the entire print is faded, low quality, and grainy.Also, they understaff the photo department, so expect to wait at least 30 minutes for help. The employees I met with were nice, but they don't have enough employees there to handle the line.I am happy that Staples did refund me for my order after I contacted customer service
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November 2023 by Samuel V Woodland
Error ridden printing staff that was sluggish and unapologetic. Zach balanced out Valerie's terrible customer sevice with energy and effort.
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September 2023 by ZS Espinoza
I’ve been a customer in here for years. but Customer service in this store is getting worse and worse. I went to print a certificate and they couldn’t do it they told me i need to wait until the next day because they only had one printer. Wait a DAY just for ONE certificate, it’s ridiculous!!!
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September 2023 by Marvin R.
Good printing service, but the lady at the printing service got a bad attitude. That's why I gave it a one star.
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August 2023 by A F
Valerie was so unprofessional. She was eating wouldn't even ask if the whole line behind me was helped already. There was a new employee there and she was petty remarks to him for no reason while she had food in her mouth. I waited 30min to print a form out. Ridiculous. I wasn't upset at the new employee I was upset about her not being friendly and unprofessional
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July 2023 by Felix Igartua
Awesome. Staples has a whole more than office supplies and equipment.
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June 2023 by Sandy T.
Valerie at Staples does an outstanding job with service, friendliness and multitasking. Hope you can recognize what a tremendous value she is to Staples. All the women that I have encountered there are amazing. I hope they are adequately compensated.
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March 2023 by Neil Glotzer
I have been working on opening a public relations consulting business that will launch in January, 2024, serving Visalia and Tulare County. Over the past year, the customer service that I experienced has been excellent, if not, perfect. Harrison this past Sunday morning, assisted me with becoming familiar with the Staples application, as I will be needing office furniture and supplies this late fall. Harrison would be the type of employee that Staples will consider an important asset. I hope the regional manager(s) and corporate are reading these google reviews, this store in Visalia is well managed, and the employees in the printing and copying department are obviously well-trained and knowledgeable. With much humility, thanks. Neil Glotzer, NSG Public Relations and Editorial Consultants. Visalia, California
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February 2023 by Storm
The customer service is outstanding. I have ipostal1 through them and would highly recommend. Trying to understand how this works making mistakes on the app and calling them and them taking care and coaching me through it. Wonderful. Been in to get mail and they all have always been so kind and helpful. Thank you so much!!!
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October 2022 by Ian Fischer
Great experience at the Visalia location today!! Megan was very helpful and knowledgeable so I came back the next day to get all my print work done with the help of her coworker Val they did an awesome job and I will be back with all my small buisness print needs. Great work keep up the outstanding customer service!! Friendly and professional!! 5 stars!!
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August 2022 by Scott L.
I went to staples yesterday to get supplies and a printer, David helped us and really made things easy for us. He was a great help and very enjoyable.
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March 2022 by Mohamed Elshabrawy
This is my go to place for printing my homework.
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February 2022 by Rodrigo Rodriguez
Lady at the printing area was extremely unhappy crypto.com is better than staples I believe lol
