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April 2024 by Curtis E.
I've been in there several times. Each time the staff is knowledgeable, courteous, friendly, and very helpful. My wife and I have different foot conditions and the staff know the correct shoes for each of us. Would recommend.
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February 2024 by ThisBeShiffti H.
Julissa and Julian were very helpful today in the store! It took me a few tries to get the right shoes, but they came to the rescue. Thanks!
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January 2024 by Yvette R.
Walked in looking for some shoes for work. I felt very unwelcome by a female employee. She was Asian with black straight hair. Should not be working in customer service. Seems like a know it all mentality. Will never go back.. I will shop online instead. The prices are so high they should treat people better.
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October 2023 by Brianna Likewise
They were very rude to my mom unfortunately. My mom's dr recommended she come to sole2soul to look for shoes that can support her needs. The associate was very rude to her and very sassy with her. The associate would not help her or give her any information on shoes. She kept informing her that the shoes were very expensive. Cost has never been an issue. She just needed shoes. Its not hard to be kind to those who walk through your door. Judgement helps no one. It is a shame because they have a great selection of shoes.
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September 2023 by kristy banks
Wish I noticed the young woman's name that helped me because I owe her a shout out for directing me to the proper pair of shoes for my needs (bunions on both feet and need to exercise and have comfort with daily wear). She listen and observed and found solutions. Great experience. Not overly fond of return policy but can't have it all.
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July 2023 by Pam M.
I had never purchased anything from Sole 2 Soul before. I finally decided to follow my podiatrist's recommendation to get good walking shoes. Nadia helped me by first measuring my feet, then asking me questions about my walking needs and habits. She offered about seven choices and had me walk in the ones I tried on. I settled on a sale shoe style which she happened to be wearing herself. It was the best fit and saved me some money. Thank you, Nadia!
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June 2023 by L Riley
Attentive customer care. I was listened to and well attended to. Even with other customers being waited on I was informed on what was required for my feet. I was asked plenty of questions which put my mind at ease to the level of knowledge I received. I found two pairs (Altra) of sneakers one for running and one as a cross trainer for lifting and general workouts. As a person with a wide foot and intense heel pain… all my needs were met with these shoes. I now feel as if I’m walking on clouds. I also purchased 2 sports bras (Brooks) that made my heavier chest feel well supported and ready for future runs. Thank you so much for the time you took on me today!
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May 2023 by Anthony Flores
Excellent customer service and very knowledgeable. I was recommended to this place from my physical therapist. I recommend this place to anyone seeking the service there feet deserve A+
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March 2023 by E T-dad Jr
First time here. Friendly staff, great sale on top running shoes.
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February 2023 by Alberto N.
I brought my son to purchase some track shoes and was in the market to buy trainers for track and cross country. It was Saturday afternoon at 1PM we walked into the store and was attended right a way but a recurring customer came in and the lady attending us forgot we were in the store. She attended her and assisted with what she wanted to purchase. She went to the back room to get what her recurring customer wanted. My son feeling ignored turned and looked at me. I just told him to leave the shoes in the box and we left the store. I probably would of spent 400 dollars that day... there's 4 seasons left in my son's school years and I won't be returning....
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January 2023 by Mike M.
No I do not recommend this place. Very small, very low stock! I really don't know how they stay in business???????? Not very helpful either !! They have this big dog walking around getting in the way. Really leave the dog home, not very professional if you ask me. I don't expect it to last!!
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December 2022 by Michelle Sherman
Very upset about the return policy. I was fitted for a shoe and when I wore for a few days around the house the shoe hurt my heal so bad I couldn’t wear the pair anymore. I called the store and the lady who answered told me sorry we can’t return do to final sale. Now I am stuck with a $120 shoe that I can never wear again. I even called to talk to the manager and she never returned my call. Just be aware or there very strict return policy
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April 2022 by Serrena H.
If I can rate this place a zero, I would. The worst experience. My daughter and mom, and I were wanting to buy new shoes for D.C. We buy there twice a year, a girl rude makes you feel incompetent of shoes. Worst customer service. I will never buy from here again. I never experienced that before, but today that employee really made me regret any purchase I made in the past. I pay about 500 twice I year when I go there. I will never purchase there again.
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April 2022 by Jaime Perez
First time going there! Adrienne helped me on the phone and gave me all the details I needed for a particular shoe. Overall great service?
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March 2022 by D. V.
My doctor recommended that I go here for a special pair of shoes. Never have I received so much time and effort to buy shoes. It was such a good experience that I'll definitely visit again soon! They also have bras, shoe inserts, etc., which will be my next trip. I highly recommend Sole2Soul.
