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“If you want a hassle free experience sending packages go to the ups store,they take of everything..
No waiting in line just to find out it's not packaged correctly”
“Needed a live scan done not only did he get it done fast he not once messed up grabbing my prints. I've gotten it done at the sheriff's department before and have seen more mistakes out of them. Not to mention they received my prints same day and was approved the same day. 10/10 would recommend to anyone needing it done ASAP.”
“At Panera, had been waiting for strawberry season to come back around. Love, I mean Love there strawberry chicken, with poppyseed dressing. Incredible salad mix. Give it a try, you won't be sorry. Enjoy!”
“Janelli is the main reason I'm taking the time to post this. The other clerk was unkind and rude, but Janelli remedied the issue and handled my business very professionally. Thank you for hiring clerks like Janelli!”
“Customer service is beyond what you could possibly imagine. Patch and Valerie were kinda, helpful and guided me through each step to print my Yoga Teacher Manuals (as I don’t ‘tech’ often).”
“I have been here twice to send a package expeditiously and both times I have been real happy with my experience. Rebecca especially goes above to be helpful. Both times she gave me a more proper fitting box for my packages as well as saved me money with those options. Efficient and pleasant!”
“Always greeted by polite, friendly, and helpful staff. They are knowledgeable, efficient, and have super convenient hours. This is why I drive across town to this particular UPS store.”
“Super friendly employees. Their busiest times are during lunch and around 2-2:30 when people are trying to mail stuff out before last call but I love that they have a kiosk where you can pay/print a label and drop it off and avoid the long line. I go in 5 days a week to pick up/drop off mail and they greet me almost every time.”
“Great customer service by Sarah. She has definitely done what she can in her power to help me find my package that was lost at the Red lands Ca. post office. I still have yet to get a hold of anyone over there, my package just disappeared. Sarah as long as Maria from UPS have done what they can. At this point I do feel defeated. I have tried filing a claim and it was denied do to my package being in Red lands Ca.but can't be found..”
“All staff that I have interacted with have been very friendly and seemingly hardworking, despite having people upset with them. They get the job done and have always been very kind.”
“I want to take a moment to express my heartfelt appreciation for the outstanding customer service provided by William and Gloria. Yesterday, due to an unexpected power outage, my package was unable to be delivered as scheduled. However, their exceptional dedication and efforts to locate my package went above and beyond my expectations.
From the moment I explained how important that it was for me to get my package, I could sense their genuine understanding and empathy towards my situation. They patiently listened to my concerns and assured me that they would do everything possible to resolve the issue promptly. Their professionalism and kindness truly shone through, even amidst the challenges caused by the power outage.
What impressed me the most was their unwavering determination to locate my package, despite the circumstances. Their commitment to customer satisfaction was truly remarkable.
Throughout the entire process, Their clear communication and transparency helped alleviate any anxiety I had and allowed me to feel at ease during this unforeseen delay.
In the end, their relentless efforts paid off, and my package was successfully located and picked up this morning. I cannot express enough gratitude for their exceptional service and dedication. Their commitment to going above and beyond to rectify the situation is a testament to their professionalism and genuine care for their customers.
William and Gloria have truly set a remarkable example of what outstanding customer service should be. Their understanding, empathy, and unwavering determination have left a lasting impression on me. I hope their exceptional efforts are recognized and appreciated by their company, as they truly deserve it.
To William and Gloria, thank you once again for your exceptional service. You went above and beyond to ensure my satisfaction, and I am truly grateful for your outstanding efforts. Your dedication and empathy have made a significant impact, and I will not hesitate to recommend your company to friends and family in the future.”
“We had a very pleasant experience with Rachel! It was 5 minutes before closing time ? and I asked if she could help me print some items from my email. She was very patient and helped me get the job done! We really appreciated her staying after 6 to complete our job.”
“This is old town Visalia. Or at least this post office reminds me of it. I'm always welcomed with a smile, and assisted appropriately. I typically use the UPS store by my house so I was slightly confused with my last visit. I was.... borderline obnoxious with all the assistance I really needed to send 2 packages and 1 special piece of male and the gentlemen was more than willing to help ( and without judgement). Overall, I'll be back!”
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“I was attempting to get a live fingerprint scan but did not have the correct form, the association went above and beyond to help me. They were absolutely amazing”