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February 2024 by Ramon Sapien
Have bought several supplies from here and always deal with rude service. Last time I shop here. Went in to buy other supplies and at check out asked the cashier how much the Luxe 4-In-1 is with the 30% off since it had no price tag. Then another employee interrupts stating why I would get a discount and that I wouldn’t get one. Not spending a dime here again.
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January 2024 by Antoinette Pena
Piss-poor customer service.
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October 2022 by Jill Evans
I hate to leave reviews, especially bad ones. I went to this particular sallys today just to find a file and buffer and was looking for an eyeshadow pallette. I am a licensed cosmetologist and a cosmetology teacher. I over heard the salesperson telling a customer who was 100% grey level 10 on the top level 8 on her nape to use age perfect with a 30 volume developer. I'm sorry as a pro I could not let her do that. I intervened and gave the customer my advice. With gray coverage all you need is 20 volume especially going darker than your base. That really upset the staff apparently and then they proceeded to treat me terribly when I asked where the makeup pallettes were....not sure the name of this girl who works there but very rude very condescending. Maybe if sallys hired people that were educated in the products they sale they would be better off....just saying
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September 2022 by Vanity Rios
I believe her name was Adrianna she was super helpful and gave me the best suggestions because I was very unsure. She even showed me pictures of her hair the colors she dyed it. She has a great vibe and very friendly.
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August 2022 by Amelia Felix
The manager there is very rude and has a bad attitude. We just wanted great customer service my mom and I and she was just plain rude and trust me me and my mom are the nicest people ever we where just wanting some good advice but instead we got a very bad attitude and rudeness. ):
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February 2022 by Marcela S.
I came in today right now and I didn't like the woman She was being unprofessional and rude to questions about the hair products and change it what I was expecting out of her if you don't like your job you don't like what you do you need to leave your company that's How I see it. But I'm not gonna let one negative things stop me about my day.
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December 2021 by Ameliayabeezy
The manager there is very rude and has a bad attitude. We just wanted great customer service my mom and I and she was just plain rude and trust me me and my mom are the nicest people ever we where just wanting some good advice but instead we got a very bad attitude and rudeness. ):
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July 2021 by Janet Yanez
Rude worker, second time I come to this store and she had a bad attitude both times. Wont come here again!
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April 2021 by Natalie T
Enter store.Daughter, "Oh I forgot a mask....It's just a quick pickup." Cashier "you have to wear a mask", daughter. "I am covering my face with my sweatshirt". Cashier, "sorry that's not a mask". Daughter, " it's material." Disgruntled 10 mins. later, enter store with mask from Target. End of 70$ sale....cashier, "You get a free box of 10 masks with you're purchase....????? Silly rules Sally's Beauty.....
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November 2020 by LJ F.
Girl at the counter on reg #2 with tattoos on her face and hands was super lazy and didn't walk up to me to see if I needed help and just was gossiping loud from behind counter with another lady. I asked for something and she just pointed towards the item I wanted !? I wanted more stuff but I didn't feel welcomed! I get to the counter were she rung up my stuff so fast n didn't ask if I was a Sally's reward member !? Just turned away to continue to gossip after I was rung up . She was VERY SASSY putting it lightly to work for your co. In my opinion you shouldn't have people working there with web tattoos on their faces with a chip on the shoulder, not a good look for your stores . Bty I got $15 off that day cus I spent over $300 in Fresno store off Cedar n Shepard were im treated with respect . Choose your employees wisely that actually work.
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September 2020 by Ambar Zulema Gonzalez Olivera
One of the girls that works there was really rude. I dont know if she was having a bad day or thats just her personality.
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March 2020 by jacqueline iboa
Horrible customer service! Felt discriminated. I’m a super nice person. I asked questions nicely to the employee and she was rude as hell. Thought she could talk to me the way she wanted with a an attitude will not shop here ever again.
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January 2020 by Kiabeth Blanco
I’ve came into this location numerous times have had a great experience being helped by Anna.
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September 2019 by Brenda R.
Friendly helpful and jokesters in a good way! Time after time I got home thinking that was painless and quick
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July 2019 by Jujuswirl Lol
i went to go get hair dye and didn't know what to get and she explain what i need and what it would do to my hair they are very helpful and so nice .
