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December 2023 by Lashell Solis
I received stellar service from Ramirez Quality Services. The gentleman who assisted was John. There was great communication and explanation along with photos to show repairs needed along with optional service plans. Auto repairs can be expensive so I was provided alternative payment plans I qualified for as well. I left knowing my repairs and cost was from an integral place and my car is running smooth as ever. I will definitely recommend them to everyone.My car: The “Black Pearl” thanks you too!
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November 2023 by David Campbell
I don’t just trust my pickup truck with anyone. It’s great to write 5 star reviews that I am proud of and yes I’m very proud to give this well deserved 5 stars!! Thank you Ramirez Quality Services for your honest work and competitive pricing… it’s not easy to find an honest mechanic nowadays but you have my trust and future business! I don’t look forward to my pickup truck breaking down no but I do look forward to the next time I need it worked on by you folks. Keep up the great work!!
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November 2023 by Claudia Gosnell
John worked diligently to find a part my car needed for almost 3weeks and when he received the part installed in one day.Thank you!
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September 2023 by Lifer J.
As Always John Ramirez Brings Great honest Service and Great Honest Work . He has been A Great Blessing to Me and my Family . He Understands and Listens to your Needs . I know for me I'm Very Grateful For all He has done For My Cars . Thank you John And Always Grateful .
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August 2023 by Jacob Taylor
Honest work and pricing. John has always been a top-notch mechanic and owner.
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May 2023 by sunshine blance
You charged storage fees bc your business was closed for the weekend and wouldn’t allow access to pick up the vehicle. You basically held the car in a locked lot refused to allow pick up and charged $250 bc the car was there after being repaired there… thievesService: Vehicle maintenance
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April 2023 by Marco E.
You want to get ripped off? They are gona love you here. Save your money and go to an honest mechanic that is not money hungry to ripp people off.
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April 2023 by Sajjad G.
They told me to come get my car in five minutes or they will charge me $100 for each extra minute. I wouldn't do this to my worst enemy. Why did you do it to me? I wouldn't recommend going to them
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April 2023 by Trilese D.
What a scam of a company. Charging ridiculous fees for no reasonable reason. Company's like yours shouldn't be in business.
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April 2023 by Nancy Zayas
So… I’m always super responsible and then the one time I slip on noticing something I need to do, it happens to be a smog. Catch this, with renewal due the next day! I work, A LOT, I get off super late and hardly am able to make changes. Ramirez Quality Service was the only one open locally past my scheduled client time. They waited for me to arrive as I drove over after work from Tulare and was a few minutes late to my already scheduled late appointment @ 6:30pm. It was family-oriented with a cute child helping out and I was greeted with respect and professionalism. My smog check was done in like 20 minutes and I will surely be returning as a customer for other purchases to come. I highly recommend. Thanks for your service and attention. Fast, affordable, efficient!Zayas ServicesService: Smog certification
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April 2023 by Carlos Ochoa
Save your money and do not go to this mechanic! They charged me a $250 "storage fee" because I didn't pick up my vehicle within 1 hour of when it was finished. They finished their diagnostic at 6PM on Friday (they close at 7PM). I wasn't able to go pick up my vehicle on such short notice because I was at work, so I picked it up on the next available day they had, which was Tuesday. (they're closed Sat, Sun & Mon). Upon arrival, they slapped me with a $250 fee on top of my $165 diagnostic. Miserable.I've never dealt with such unprofessionalism in my entire life. They said they do this all the time so God knows how many people they've been stealing "storage fees" from. Do not go to this mechanic. They're modern day thieves.
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April 2023 by Carlos O.
These people are crooks. I've never had such a terrible experience at an auto shop in my entire life. They charged me an extra $250 storage fee because I was unable to pick up my vehicle within 1 hour of completion. Here's my story. (Pics included)I dropped off my Ford Escape to get diagnosed for a possible hybrid battery failure. They called me at 5pm on Friday to let me know that I will be needing a new regular battery as well and that it would be $200 before they could do any further diagnostics. I informed them that my battery was less than a year old and that I could just go swap it out for a new one for free at O'Reilly. They told me that this was unacceptable and that I would HAVE to buy their battery. I understand that some shops don't let you bring your own parts so I was just going to pay the diagnostic fee and be on my way. My point of contact, John, seemed very upset about my decision.By this time it was 6PM and they closed at 7PM. I told them I wouldn't be able to make it in by 7pm because of the short notice but that I would be able to swing by in the morning. They informed me that they are closed Sat, Sun & Mon but that they will re-open on Tuesday. So basically, if I don't get there within an hour, I'll have to leave it until Tuesday. This wasn't a problem until I got there on Tuesday and they tacked on a $250 storage fee that they refused to remove. They wouldn't even let me talk to a manager....nothing. They would not release the vehicle to me unless in full.In a nutshell, my service was completed at 6PM on Friday and because I did not pick it up by 7pm (1 hour) I was charged an extra $250. On top of all this, I paid to get towed in & out. Miserable.John informed me that this is standard practice and that they do it all the time, which makes me wonder how many people like myself have been hit with fraudulent storage fees by this mechanic shop. I will be filing a civil suit and most importantly an investigation to see how many others have been affected by this malpractice.Beware of Ramirez Quality Services.
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April 2023 by Kassandra M.
I got in a car accident and took my car here through farmers he had me sign a paper saying it would be covered through insurance if they fix it nothing was fixed nothing is getting fixed I don't have my rental and he almost got me fired from my job I had to call off he won't give me my car back. he wants 175$ for inspection
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February 2023 by Randy Tate Jr
John always does great work. I will not take my van to anyone else.
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January 2023 by Blanca Velazco
Great quality and honest service! Took my Jeep Grand Cherokee in August '22 due to the engine light on John was able to diagnose and fix it quick. 1/5/23 took it in again to replace the bearings same great service.Services: Auto engine diagnostic
