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April 2024 by Brady
good employees but this place is a dump.
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April 2024 by CandleLover G.
Perfection Pet Foods reviews are very concerning, They make private label dog and cat foods. HEB and Target. I believe they make the Heritage Ranch for HEB. I was hoping for a quality of pretty good at the price point but after reading reviews I am very concerned for my dogs and now have to look for a good brand. Just putting this out there. Read what one employee posted that does not come up right away. You have to click to find it. I have to say at this point my dogs are ok but not buying any more.
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January 2024 by Simon Herrera
Delivering is never quick or easy, same with pickups. Only one person checking in at a time 15min minimum per person and you can’t hear anything because of the mill being directly behind you. Once I I’m checked in I have to head back out to another set of docks but I’m now blocked by trailers checking. So another 5-10. Drop off one pallet shouldn’t take an hour+
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January 2024 by Nicole P.
This company produces Target's Kindfull pet food. Some private label stuff. In September 2023, my dog had their chicken and rice small breed dog food and had bloody diarrhea. It took a couple days to connect the dots unfortunately but I immediately took her to the emergency vet. I have vet records showing she had no bodily trauma, no illnesses, no viruses. The only change was I opened a new bag of dog food, fed her it, and she was spraying thick bloody goo all over. The vet tested her poop and found nothing but they didn't test the food because for all of us, it was a no brainer. Well no, it has been months and it's still impossible to get in contact with this company. Target uses Sedgwick claims (which has been helpful) but kindfull has dodged emails and calls. In an email in December, they responded and said they closed the case because their food has really good testing and maybe me exposing their food to air or my hands contaminated the food. ??? Are you serious? The same air and hands all of her other food have been exposed to. I made it clear that it only happens after she eats this because I fed her some of the food at the vet office to replicate what's been happening. She has diarrhea within 20 minutes. Fast forward to today, I call Target to let them know that kindfull has been dodging me and Sedgwick and only has a contracted vet speak for them. On the phone with Target, she reveals its actual Perfection per food who is Kindfull. I just checked the label and no where does it mention that. I wouldn't trust kindfull dog food or treats anymore as there is clearly some shady practice going on to avoid being accountable or seen in a bad light. I honestly just wanted the cost of the dog food and vet and missed worked covered. All of this over $400 to a company valued at $235 million is nuts.
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December 2023 by Rohit C
It is one of the best places where I like to go as a truck driver. Friendly and helpful staff. If the product is ready, they'll load you early. Never had any issues here.
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November 2023 by Phasit Thanetporn
This place was amazing! I arrived early the night before my appointment. My appointment wasn't until the next day at@ 2pm. I called the shipping department to notify them if I can get worked on early. They said that I can get checked in as early as 6am the they of, and they will try to work me in. I checked at 605am and was able to get docked and worked on right away! There's also a hugh staging area across the street just by the guard shack, which makes it very convenient for me to stay the night before. I highly recommend thus facility. Great job ? ? shipping team!!
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November 2023 by Darrell Maga
Always fast and great customer service. You can check in early if door is open they will load you.love coming to this place
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November 2023 by Ynes Luna
I’m a truck driver and go there often when I arrive there I’ll turn in my paperwork at the guard shack and I’m always greeted with courtesy and professionalism by personnel their attention to detail is commendable! I can say the same for the batch crew Happy holidays guys and gals
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November 2023 by kaliber702
Ashley & Elyssia @ Guard Shack rock
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September 2023 by Kurt
Horrible loading times three of us here 12pm loading appointments and it’s 5pm not one of us are in a door wouldn’t recommend picking up loads here....
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September 2023 by wang saephanh
Nice and easy check in your trailer must be clean and no hay in the trailer you will be rejected 2hr loading time
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June 2023 by Kamaljit Singh
Stay away from this place! Do not come here to pickup.
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May 2023 by john davison
I was unloaded within 20-25 mins. I dont know about the loading process. But they wont take you before your appointment. They will check u in but u gonna have to wait outside for them to call.
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February 2023 by T Mance
I would 0 stars if I could, but since I have to give 1 that’s all they get, the very worse place to pickup, very unorganized, long long waits, they say the will call when they are ready for you and the don’t.I arrived early and still waited over 9 hrs to get a dock. I will never pickup from here or haul their cheap paint freight. My advice is stay away from this place.
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October 2022 by emel gok
Even those who came after me are gone, but they forgot me on the dock. ridiculous place. never come
