This O'Reilly Auto Parts store is noted for its great and helpful customer service. Employees are consistently described as extremely helpful, knowledgeable, honest, and polite, providing a warm welcome. Specific services received high praise, including free battery testing and charging, with staff going above and beyond by installing batteries and offering helpful suggestions like the free Loaner Tool program. The process of ordering online for in-store pickup is highlighted as easy and hassle-free. While some detail supply choices are noted as a little skimpy, the overall experience is very pleasant. Customers report wonderful and positive interactions, emphasizing that staff do not try to sell unneeded items and use their expertise to locate correct parts. The store also offers a useful Rewards program. These experiences contribute to it being considered a favorite auto parts store in town.
They have always been reliable and helpful. The staff is always awesome
December 2025
Good service, and customer support. I had called for prices on snow chains, the next day went to a different o'reilly's then the one I called. I was gonna get a much higher price, so called the guy I called the day before, at the o'rellys down the street and he found the chains I had been originally quoted.
November 2025
Thank you to Employee Diego for Great customer service!!!
