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November 2023 by Crystal
Horrible and rude customer service ! Selling people stuff they don’t even need or want but make it seem like that’s their only option it’s family working with family they just try and make sales
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September 2023 by Victoria K
Service is terrible and rude as hell. I had already spoken to customer service over the phone and received all the information I needed to go in store to sign up as a new customer. However the front desk person told me that all the information was wrong and she talked to me like I was stupid. Long story short, I did not sign up with Metro.
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September 2023 by Victoria F
Service is terrible and rude as hell. I had already spoken to customer service over the phone and received all the information I needed to go in store to sign up as a new customer. However the front desk person told me that all the information was wrong and she talked to me like I was stupid. Long story short, I did not sign up with Metro.
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May 2023 by David Hills
Maria is great always very helpful! She is very honest as well..my Dad came in there too replace his phone but she was able to fix his issue! Thank you Marie companies need more people like you great job
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April 2023 by Maribel Vicente
Liz was very helpful and good sales woman. Thank you for the great deals young lady
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March 2023 by Rachel K.
They're fine but I don't recommend Metro. With them for years and suddenly couldn't acknowledge my card and took a week, 6 calls and two store trips to resolve. Mint mobile is a lot better!
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February 2023 by Nathan Barker
I never have service takes for ever to send text for 70$ a month I should not have dropped service another thing is I have to text a 5 digit number for work and they dont allow it (42800) my wife and daughters have had metro for 5 years already switch one of them to I phone with cricket. As soon as possible we will switch all 4 phones over
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November 2022 by Emmanuel Escalante
Had a great experience with friendly staff. Everyone had smiles and were eager to help me. I definitely would recommend to friends and family.
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November 2022 by Eili Ddd
DO NOT buy phones or accessories there.I was just there the lady wouldn't sale me a phone with out the accessories. The cost for the accessories are more than $70.
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November 2022 by Eili Dabbas
They won't let you buy the phone with out accessories. So expensive accessories.
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November 2022 by karam daoud
They have a really rude customer service
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September 2022 by Clayton Williams
Thank you for helping me get connected.
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March 2022 by Jennifer Duque
The gentlemen that helped me was beyond amazing ! Very nice and helpful. And he was alone and still managed to help me and get me out the door quick .
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November 2021 by DORCAS M y M
Very bad service, we came for a charger and the girl made us wait 35 minutes... when asked the reason for the long waiting she got mad and answered with bad attitude... not knowledgeable enough...?
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January 2021 by Ron Brian Martines
I went to a place because my phone wasn't receiving data I stood there for an hour still she couldn't get it done I went to metro and in under 2 minutes she already resolved my problem and sent me on my way it was an awesome experience I would recommend to go to metro on Mooney boulevard in the parking lot of Walmart they know what they're doing thank you metro
