8AM - 6:30PM
4216 S Mooney Blvd, Visalia“Janelli is the main reason I'm taking the time to post this. The other clerk was unkind and rude, but Janelli remedied the issue and handled my business very professionally. Thank you for hiring clerks like Janelli!”
8AM - 6:30PM
5211 W Goshen Ave, Visalia“Always greeted by polite, friendly, and helpful staff. They are knowledgeable, efficient, and have super convenient hours. This is why I drive across town to this particular UPS store.”
“I want to take a moment to express my heartfelt appreciation for the outstanding customer service provided by William and Gloria. Yesterday, due to an unexpected power outage, my package was unable to be delivered as scheduled. However, their exceptional dedication and efforts to locate my package went above and beyond my expectations.
From the moment I explained how important that it was for me to get my package, I could sense their genuine understanding and empathy towards my situation. They patiently listened to my concerns and assured me that they would do everything possible to resolve the issue promptly. Their professionalism and kindness truly shone through, even amidst the challenges caused by the power outage.
What impressed me the most was their unwavering determination to locate my package, despite the circumstances. Their commitment to customer satisfaction was truly remarkable.
Throughout the entire process, Their clear communication and transparency helped alleviate any anxiety I had and allowed me to feel at ease during this unforeseen delay.
In the end, their relentless efforts paid off, and my package was successfully located and picked up this morning. I cannot express enough gratitude for their exceptional service and dedication. Their commitment to going above and beyond to rectify the situation is a testament to their professionalism and genuine care for their customers.
William and Gloria have truly set a remarkable example of what outstanding customer service should be. Their understanding, empathy, and unwavering determination have left a lasting impression on me. I hope their exceptional efforts are recognized and appreciated by their company, as they truly deserve it.
To William and Gloria, thank you once again for your exceptional service. You went above and beyond to ensure my satisfaction, and I am truly grateful for your outstanding efforts. Your dedication and empathy have made a significant impact, and I will not hesitate to recommend your company to friends and family in the future.”
“If you want a hassle free experience sending packages go to the ups store,they take of everything..
No waiting in line just to find out it's not packaged correctly”