Home Improvements in Visalia, CA

“Had difficulty finding what I was there for that the web site told me Lowe's carries the leather hole punch and was in stock. I asked someone for help (don't know where that person went when I thought they were going to get the info I requested and will come back but didn't see them again) someone I'm thinking in charge somehow but approached me and looked up where this item is stocked and I had looked down the two possibilities but didn't find it. Which doesn't mean much because they could show me it was where I looked but didn't see. Happens to me all the timeThis lady helping me with hand held tablet looked it up and shows them as out of stock and where they'd be if they had them. For me this level of customer service hasn't been around for way too long! Maybe it's because of these surveys and hence why I try to fill out whenever I'm able! She went above and beyond as far as I'm concerned and I'm just sorry I didn't get names because she's a real asset to your store! I absolutely will keep using Lowe's first when needing anything they carry. Also trying to keep more of money used for most of the same things I can get online to buy at a store here in my home town. Working to keep just as much as I use for online purchases and the rest try to spend locally especially with awesome customers. Relying on the website for what's in stock I may have to call the store before I run all over looking for this item I can get tomorrow from Amazon. Finally found it at the 4th store I ended up at but was the first place I thought would have them!!”

“Went to Home Depot today. bought some ground cover and pavers. Very nice man and lady (employees) loaded my cart for me, I paid, went to my car. They came to my car and unloaded everything for me. (I am used to just doing things for myself. I didn't ask for ay help.) Should have got their names. Thank you for above and beyond service. Made my day.”

“I wanted to take the time to express my graditude towards Gabby in the flooring department.She went above and beyond and i can honestly say she provided the best customer service i have ever had. She explained the different flooring options,what they required, and calculated the cost WHILE also doing this in spanish for my father. I can see why she was given the supervisor tittle. I am very grateful for her patience and her support during this stressful process.Needless to say,this is why i shop at lowes instead of home depot!Thank you Gabby!”

“Found everything I needed but a worker in the back a woman in her twenty's with dark brown hair and glasses when I asked a question she aS though I annoyed her, when she walked away I said thank you...she just ignored me.”