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October 2023 by H Martinez
Derrels and the staff have always been so wonderful! Even though the changes in software that can be frustrating the staff takes the time to explain and troubleshoot to find solutions for navigating payments and online access. Thank you Derrels staff for your consistent and pleasant customer service! ?
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August 2023 by Pri Tre
Location is good but staff is beyond rude. Lockout time is supposed to be 7pm. 20mtil code dont worknanymore.
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May 2023 by Becky Saeugling
So far I am liking most of everything about Derrel's mini storage. I feel confident that my stuff is safe and secure especially with the mandatory insurance we get at registration. And the customer service is really awesome. The people that I have dealt with so far have been exceptionally professional and knowledgeable as well as being friendly and easygoing. I watched one lady deal with an irritated customer without raising her voice or getting frustrated and with a smile . The only problem I have is with the rule they gave me about not going thru your stuff there in the storage. They want me to pick it up and take it somewheres else, go thru it and then bring it back. I have no car and I have CHF, so I can't carry anything. I don't know how I'm gonna manage with that rule but I will. I also want to mention that they have been very understanding when it comes time to pay the bill. Their 10 day grace period is a life saver.
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May 2023 by Anthony Symns
Very friendly and helpful with the whole process and what to expect to make my it easier for me
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April 2023 by general xp
Terrible !!!! I was racially profiled by the racist security guard. My battery died while I was in my unit. Instead of helping me she wanted me to beak laws and give her clients medical info to prove my employment. Then she called the police and lied and said I was drinking. Who goes to a storage unit to drink anyway. She should be fired. Donot get a unit here if you Black or Hispanic .
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January 2023 by Stan Harada
Prices are fair & facility is always clean & swept.
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December 2022 by LORIE CORREA
I was very pleased with my visit and renting a storage. Customer service was awesome and the ladies were so helpful in every way!
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December 2022 by Lorie Correa (GMama)
I was very pleased with my visit and renting a storage. Customer service was awesome and the ladies were so helpful in every way!
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November 2022 by DJ CHEATOS
There experience was absolutely outstanding.There was a lot of communication between both parties, and they were able to provide me with what I needed.I will continue to use Derrels mini storage, for future business and storing antique film cars, as well as sound equipment. #officialSelenafilmcar #tourdj
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August 2022 by Irma G. Gutierrez
I am a return customer and will always return. Check ALL the boxes for excellent and friendly services. ?
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August 2022 by Jamie Hutchings
The lady Peggy was really great at Darrells mini storage on Calledwell she Helped us figure out what size storage unit we needed was 100% knowledgeable on what she was doing I would do business with her again
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August 2022 by Jesus Zuniga
Quick, easy, and totally safeguarded my storage needs and concerns without making me feel like another sale. Thank you Peggy for making me feel like fam.
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August 2022 by Brian Malison
Everything worked nicely. Courteous staff. Very helpful.
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July 2022 by Donna M Lopez
Peggy was very patient and helpful. The facility is clean and very secure.
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July 2022 by Glenn Farris
I looked around prior to going to Darrells. Some of the people out there were just rude. I called and spoke with Grant and he was very genuine and concerned about me finding a storage unit. That sealed the deal! I went in the next day and signed the contract. Honesty and integrity, and kindness still goes along way with me.
