Costco Vision Center offers a top-tier experience with its warm, professional, and expert staff. The front desk clerk, Jessica, provides a welcoming and efficient service, setting a positive tone. The optometry technician, Jennifer, shows kindness and care throughout the exam, ensuring the customer's comfort. The optometrist, Solomon, is attentive, knowledgeable, and thorough, going above and beyond to provide the best service possible. Additionally, the optical department staff, such as Francisco and Alyssa, handle the hardware aspect and customer inquiries with professionalism and expertise. However, customers are advised to double-check their insurance coverage, as Costco Vision Center may be considered an out-of-network provider, leading to higher out-of-pocket costs.
From the moment I walked in, I was met with warmth and professionalism. The front desk clerk, Jessica, was incredibly welcoming and efficient, setting a positive tone right from the start. The optometry technician, Jennifer, showed expert care and kindness throughout my exam, making me feel comfortable and well taken care... read full comment
August 2025
Francisco helped me adjust both of my glasses at the optical department. Separate from the optometrist, the hardware aspect was handled by the optical department. And Francisco handled business like a boss.
April 2023
Careful...called to ask if they accept my insurance and they unequivocally said 'yes'. Turns out, they take it but as an out of network provider. That meant I had to pay around half the cost of the exams for my wife and I. Otherwise, very nice staff...check and double check your benefits.
