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December 2023 by Madison Tillery
tulare boot barn is the way to go, i went in looking for a specific hat in mind which was said to be in stock online. i asked one girl whether or not they carried it and all she said was i dont think so I’ve never seen it before and that was that. I’ve worked retail before so i do know they have the ability to look it up so i went to the front and asked. the guy said they didnt have any in store so i decided to go take one more final look just for me to find plenty of the hat i was looking for. employees just seemed to be lazy in my opinion even though the store was dead!
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November 2023 by T 1000
Been looking for a particular style and shape fit of a felt hat. Alex took his time and got me set up on something that I've been exactly looking for.
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November 2023 by Priscilla R.
Horrible customer service we were in there at least 40 minutes not one person approached us asking if we needed help and then when we asked an associate (Gabriella curly hair) for help she looked completely bothered by it and was zero help didn't make any attempt to answer our questions walked away mid sentence. We ended up finding the exact size she said she did not have in stock. Horrible experience
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September 2023 by alfonso suarez
Visalia store the staff is ready to help you on whatever your needs or questions are very nice and friendly
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September 2023 by Damian Rodriguez
Great staff horrible location small building gets super packed really fast staff is amazing but over worked because of how busy it gets 30 minutes in line just to get rung up will definitely go to tulare location more room
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June 2023 by rodolfo botello
Was 10 minutes after the sing open hours and they didn't open the doors for customers. I will never do any purchases in this store again
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June 2023 by Jacob Castillo
Went in for an exchange the ladies working around 5 were very rude! Neither of the ladies in front wanted to do the transaction and they were giving disgusting looks will never come to this location again on the other hand Selma and Tulare I’ve had great experiences!!!
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June 2023 by Ty Lemons
Boot Barn gets better every time I go there. Extremely helpful employees
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May 2023 by Retha Doyle
There are nice and they are fast to help you out with your purchase I love that store
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May 2023 by Javier Andrade
Sus. Buenas botas. Ropa sombreros todo muy bien
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April 2023 by L D
Friendly and helpful staff. I purchased rain boots and they priced matched an online store!
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April 2023 by luis guzman
I would take the drive to Tulare BootbarnThe one in Visalia is horrible when it comes to customer service. You can walk all over the store and no one will ask you if you need help. It’s happened over and over again. So I just take the drive to Tulare.
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April 2023 by LIFER Jurado
Good Ok service in the beginning . Had a Female That helped me At the end She Did Great compared to The Guys . I'm disabled Asked her to please help me put on boots Said. Yes no Second guessing . I wish I got her name to post. So thank you for your help young Lady . Appreciate you
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March 2023 by vicky pollyna
Absolutely love this place, the employees were very helpful and such kind people that I felt very welcome there. The clothing and boots are gorgeous, I love the style and designs on them!
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March 2023 by Joe B.
Was there to pick up online orders. Just bad customer service. Did not receive both orders so they go back to get the other then ask if my name was on for both orders right after talking to them. Much prefer the Tulare location. Won't be going to this location anymore.