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February 2024 by Ashley
Terrible customer service and rude stuff
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December 2023 by Cheryl Aldaco
Representative made an appointment for me (at another branch) because I was not able to navigate the site. Very pleasant and efficient. Great service!
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November 2023 by Ponson 1.
Worse bank to ever go to. Never helpful They are rude and if they can't help you for something important they make you feel uncomfortable to leave The lines are long with only 3 people to help you they like to steal money so watch your cards on the matchine I would give zero stars if I could .
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September 2023 by Esmeralda Torres
Beware of card skimmers!!Don't use the drive through ATM machines
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August 2023 by Kiara K
If your going to pull out from your EBT card their ATMs have devices that take your money! When the bank employees are altered they will tell you it's not their problem. They also won't alert other people using their ATMs of this issue. Filed a police report but either way their customer service with this was rude and sarcastic. I told her to at least alert people and she just says EBT people are not our problem if it was their card holders then sure they will alert them and refund them. So frustrated.
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July 2023 by Juana Barragan
Quick and way to get transactions from drive thru
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July 2023 by Charlie B
Went into branch today at opening hour to avoid rush and to have a few business questions answered. Was misguided on instructions and still met with unnecessary delays. Available teller at window appeared to be finishing her breakfast and even had a little discussion with another teller before even acknowledging me. Beyond pathetic customer service.
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July 2023 by sheila carvalho
Made appt, took care of business, professional, friendly service.
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February 2023 by Tirath G.
The manager was an elegant young woman. She helped my sister and her husband, who were new to the country with their banking needs. Thankyou
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February 2023 by Daniel Ferrer
I would zero star this Bank if possible couldn't even cash my payroll check that is through this Bank. I'm not even sure how Bank of America is even still a thing
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December 2022 by Rodrigo Rodriguez
Lack of customer service and integrity, negligent staff all over the floor
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December 2022 by V F
Rushed to make it to the bank before this office closes at 5PM. Arrived at 4:40PM to find that their doors were locked!!!!! Never known of any place locking their doors this early. I hope to never have to bank at this location ever again.
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November 2022 by Luz Belloso
Teller Rebekahhh.. very rude .if she doesn't like her job she should just NOT work in customer service.
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November 2022 by John Miller
Only 2 tellers, long lines and no business window. Why we bank here is beyond me.
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November 2022 by Valine Gonzales
I had to call the office 15 times for a representative to answer the phone. Anytime I call. The app was no help to answer my questions either.
