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April 2024 by Desirie Ward
Ky’Esha Charles great customer service turned my whole day around ?
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March 2024 by Samantha Avila
0/10 experience. Don’t go here for business accounts
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February 2024 by Firas -Ross- Jobran
Their atm’s are trash
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October 2023 by Joshua Barragan
This bank is horrible seems like every time I go all atms are down and only one drive up is working, and I always tell myself to go to the one on mooney but not I keep giving this one a chance hoping it works and it always disappoints me
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September 2023 by Carlos G
Horrible service here business window always close and business people want to make deposits Fast
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July 2023 by Ben M.
Worst bank ever to deal with a death in the family! After an $88,000 deposit two months ago, that can't transfer $27,000 from my dead's father account into mine because they need to verify all of the paperwork a second time. After 38 years of being with them this is atrocious!
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July 2023 by tuan flower
There are times when you have to wait a long time to get to a tellers window, other times not busy at all
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May 2023 by Horacio Valera
I've been banking here for about 20 years. The staff at this branch is friendly and very helpful. For fastest service, try arriving between 1pm and 3 pm. The last hour is usually the busiest and there is always a line on Fridays.
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November 2022 by John Miller
The worst service ever, long lines no business window. I will be asking my business to switch banks it's ridiculous.
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October 2022 by Yours truly Michelle
Horrible bofa location! I've been calling this branch for 2 days with each call lasting over 15 min., going through all the correct prompts and finally... Someone answered!***Read reviews first prior to doing business with bofa*** When depositing a large check with a 8 digits always ask questions regarding availability. Lack of customer service and knowledge. Perhaps they need a new banking manager! Asking me to come into the branch when I just mentioned I no longer live in the state of CA! Pfftt... I've only banked with bofa for this long because they were the official bank for the SF Giants, still a fan of the SF Giants just not bofa. I don't think Dodger fans realize who they're banking with lolNo need to reply
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August 2022 by Lisa Gragg
This bank is absolutely ridiculous with their lines. Employees are very rude.
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March 2022 by Yours truly MzElle
Horrible bofa location! I've been calling this branch for 2 days with each call lasting over 15 min., going through all the correct prompts and finally... Someone answered!***Read reviews first prior to doing business with bofa*** When depositing a large check with a 8 digits always ask questions regarding availability. Lack of customer service and knowledge. Perhaps they need a new banking manager! Asking me to come into the branch when I just mentioned I no longer live in the state of CA! Pfftt... I've only banked with bofa for this long because they were the official bank for the SF Giants, still a fan of the SF Giants just not bofa. I don't think Dodger fans realize who they're banking with lolNo need to reply
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January 2022 by Chris Hamilton
Lady was rude, and didn't help at all. I own a business and just needed a check cashed from one of my customers and she couldn't even accomplish a simple task like that. Not my fault you had to settle for a horrible job cause you have no other skills, shouldn't take your anger or whatever is bothering you out on customers. Will never be going back to this location.
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July 2021 by Denise G.
Would give ZERO stars if available. Poor customer service today. Rode my bike to the facility. Opening door, I was rudely told 'cannot bring bikes in.' Ok. First off, why that tone? How about softening it to say, 'good morning/afternoon. I am sorry, but bank policy states we cannot have bikes inside our lobby.' Would that hurt your staff & security wannabe guard to say???? Cannot even call to speak with the branch manager about staff tone - just get a recording. Today's society has no respect for customers who bank there, or anywhere else in today's retail market. Unfortunately, I forgot my lock. This is my transportation through the town. Thinking of changing banks if this type of service continues.
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June 2021 by Vin
Have an account for over 50 years, gets worst every year. Really sucks!
